Would you like to save as your currency permanently or for this visit only?
The staff were excellent and very helpful. Perfect place to relax and the spa facilities were great. Fantastic wines and amazing location.
Superlative service which was committed to ensuring we enjoyed ourselves, outstanding food, and great value. Would definitely return. Nothing
Great hotel with gorgeous view to the Montserrat mountain, cosy rooms with high standard facilities, spa, vineyard and many more. Totally recommendable for a romantic and relaxing stay.
Internet wi-fi was a joke...No internet in the hotel or in the room . Stayed there 10 days and internet didn't work even once...
Fantastic view and setting. Very nice pool. Friendly and helpful staff. Free covered and locked garage parking. Very spotty WiFi. Electrical issues in room. Missing light bulb. Disappointed that use of the spa cost extra money.
the internet they advertise is a joke,doesn't work on higher floors,but signal is so weak that you need a week to upload one...page..
The parking lot The worst hotel in EUROPE, my room was unsecure for the entire week, the staff has very limited skills to resolve problems, the location was terrible it took one hour to get to Barcelona. I will never recommend this hotel
Everything was very cleen. Minibar was free and downstairs you can get free coffee/tea/coca cola. In breakfest - fresh orange juce and fruits, sweet rolls. Helpful staff.
We stayed for two nights. We needed a hotel that was easy to get to from the train station, close to Montserrat, and easy to be on our way to our next destination. The staff at the front desk spoke very good English and were helpful in answering any questions.
convenience of location we found access to the garage rather confusing
Comfortable fuss free hotel I was surprised to have to pay for wifi access - and expensively.
Rooms No Bar
Very clean and nice rooms There should be some place to sit and spend time just out of the hotel. Add two resting chairs and small table in to the room, strange to sit all the time in bed. Sirloin in the restaurat was old and spoiled.
The adress is not existing in a GPS, and there is another adress on the site than You told us in the telefone.
Please write at least 15 words
Convenient to Sant Joan train station Breakfast was good and had a nice variety Staff was extremely helpful with any requests Everything is grey, not very colorful
i had a very good meal in the hotel restaurant..... the staff was friendly.... the pool was nice and the room was comfortable and well furnished. ......the hotel was a bit difficult to find.
Convenient Location Long wait at the check-in. Very expensive parking, and poor atmosphere in restaurant.
simple, clean rooms, good breakfast, nice staff. The hotel was good as a business hotel, but it was not mentioned that the pool was closed ! Shame.
Helpful and friendly staff
The staff were very good, the proximity of the train station, and plenty of free, safe parking. Easy road access too. No shops or restaurants within walking distance
Clean, efficient, well run Having to pay for parking - not good; Bedside lamp did not work
we chose the hotel for it's proximity to the University.We were pleasantly surprized, the staff were friendly, the rooms were comfortable & clean.There is also a train station nearby, which is useful for visiting Barcelona. Although we knew, that there was no restaurant, it was a drawback.
It is a new and quality hotel. Rooms and facilities are new. Breakfast is fairly good. Nothing about the hotel, but location. Location is not seen on the map. Since the hotel and place is new, you may not find the address with your navigation. Suggest to try ro go with coordinates. It is very practical
location (off AP -7) and good service, freindly staff
It is difficult to find the hotel.
Very kindfull workers Breakfast poor
baby bed was installed before arrival. Brand new hotel Check up the web to know where the hotel is, since there is very little indication and nobody in Sant Cugat seems to know where it is located!
Street address was hard to find. It was easier with the cordinates.
nice modern hotel, perfect choice for visiting Barcelona and not need to pay overpriced Barcelona´s hotels, good connection by train not free Internet, unfriedly man in reception
The girl on the desk was very helpful and offered us a very warm welcome. Very difficult to find
My wife and I arrived tired after a long drive from England, we were met at reception by Carlos he was most helpful and advised us to the suitable eating places nearby. On our return later that same evening we told him that his advise was excellent. The hotel was clean and smart. We will stay again. Only one small complaint, no English speaking television programs.
Car Parking was very expensive considering this was not the centre of a large city
Cool and clean To dull nothing happening...
comfort and cleanliness was professional. I couldn't use the internet in the room.
Top floor room with marvellous veiws Breakfast became a litte boring and the scrambled eggs were awful
Swish, friendly hotel that makes you feel comfortable at all times. Excellent restaurant, fabulous breakfast.
Clean and good design of Room. Nice Area, not to close to Barcelona but nice if travel by car. There are some nice restaurants near hotel within walking distance. There could be more amenities.
Facilities, design and comfort are excelent.Ideal for those coming to ESADE business School, which is one of the best in the world
walking access to family, good restaurants and pleasant shopping area breakfast at hotel geared towards Spanish business travellers and not 'holiday' visitors from other countries
Location and helpfulness of staff, free internet access, cleanliness of rooms. Breakfast too late for business travellers (07:00), restaurant shut on Sunday and opens late (20:30) in evening, very difficult to get a taxi during the morning rush hour, music in corridors can be heard in the rooms (although staff will turn off when asked if after 21:00!).
the reception staff where a pleasure to talk to for information, always helpful and smiling. size of room slightly more room needed to walk in also space in wardrobe not enough for 2 people
location was very good not to far from barcelona centre 15 min train ride in. Very nice city
Not much, the room was ok, the loation wasn't very good for eating out. However it was close to the Airport which if why we booked it. as above
No free wifi in lobby.
very helpful staff
Modern, clean facilities. Good, self-service breakfast selection. Free use of a safe and secure car park. They don't have a restaurant for an evening meal.
Hotel was accessible by train only a 15 min walk. I did not like the bus load of young people that partied thru the night
I chose this hotel because it was only 15 minutes to Barcelona airport, but there is nothing to do at this city
Spotlessly clean and really nice rooms. The staff were great. Not exactly a lovelly area but not bad
The room was quite big. 1. We booked in advance the room with one king-size bed (not 2 beds). Inspite of it we received the 2 beds. 2. You have to use the outside parking about 1km (not the problem but still...)
Clossness to trails and to the church Having a tree block view from window and construction noise that went into night
Pleasant hotel at the Abbey Square up on the mountain Montserrat. Excellent view, Restaurant with Bib Gourmand i.e. good food for a reasonable price. Buffet breakfast with plenty of choice. We visited off-season and for everybody who wants to combine a bit of contemplation in the beautiful abbey where a boys choir sings every night after verspers with enjoying nature (well marked routes) it is a brilliant place to get away too. After visting Barcelona for three days, two nights at the mountain appeared a perfect short vacation.
In the center of the monastery of Montserrat, facing the cathedral, but it is a normal hotel.Staying at the hotel allows you to enjoy Montserrat also when it is quiet and peaceful- before and after the swarms of tourists.Breakfast O.K. You may drive to the entrance of the hotel to unload or load your baggage, but then you have to find a parking space in the parking lot, which is not so close. Saying that - there is a "train" to take you back from the parking and to it. Parking costs extra.
In the evening, after the tourists left on the last tram down the mountain, the peace was amazing. It is an experience you cannot get on a day trip. Our only regret was that we could not stay longer, since we were catching a cruise ship the next day. The room was neat, clean, and comfortable. After flying from San Diego, peace of the mountain and a beautiful mass refreshed our spirits. We look forward to staying there again, but next time we will stay 2 or 3 days so we can explore the mountain.
We just loved this hotel. The rooms were clean and had the most comfortable mattresses. Very clean bathroom and some toiletries. The breakfast was adequate, wish they had had some more fruit options. We visited the Monastery and took the funicular up to the top of the mountain, with spectacular views. The location could not be better, right next to the Monastery, and we got to stay in the "old" rooms. The rooms do not have A/C and it was quite hot in September. We left the window wide open and were able to sleep just fine. It was noisy very early in the morning, a lift truck kept going back and forth.
reasonable price, room was clean. None
close to old town ,unusual design
There is no toilet brush in the bathrooms
It was comfortable, however I would have liked to have had a complementary english newspaper to read in the restaurant whilst I waited for the courses to arrive espaecially as I was dining alone. As I filled the bath a piece of mould appeared in the water, I do not know from where, but needlesss to say I stuck to the shower instead.
All the comfort The room was very cold
It was inexpensive for what I needed it for For being a supposed 5 star hotel the staff for the most part was rude and completely unhelpful. The room was nice and the food was excellent but it was almost an hour outside of Barcelona by train which was a complete bother. Very few of the staff spoke English. When I called from the train station and asked if the hotel had a shuttle they said "no, get a taxi" and hung up. All and all the experience has kicked Barcelona off my top ten places to see in it's entirety before I die.
Air conditioning faulty. No sleep, no compensation offered by staff at checkout.
Nice rooms; good communication with Barcelona by train and car; close by center of Terrassa. Unfortunately didn't have time to enjoy the beauty treatments (very cheap) Eating room could be cleaner. Parking is very expensive but if you are lucky there is free space in front. In the morning not enough personnel in the reception and they have to answer the phone too.
A great welcome by very kind people, beautiful location near Barcelona. Very comfortable and enjoyable breakfast and diner.
the quality of the food more information of facilities provided on arrival
A quite hotel on the mountain. Not so easy for a taxi driver to find the hotel.
A Beautiful honey moon location. Eventhough we only spend a day there and it was not our honeymoon. We loved it, beautiful place to at least stay for 2 nights, the food is excellent. The staff are great, the owner speak fluent english. Very Private, very clean I would give 4.5 star for the hotel rating. The cab cost was 36Euro to get up there. Its a 25 min drive from the city of barcelona.
Excellent value for money. So clean and comfortable. This was a real treat. Easy drive to city. Great for families. It would be nice if the kichenette was for free. The room was so cold at night and maximum heat allowed was 22, in January!!!!!
The staff at the reception was very kind and arranged us rental car and taxi`s etc. whenever we needed help. The dinner in the hotel restaurant was excellent!
It was thoroughly unacceptable that hotel reception did not have the capability to direct me to its establishment from 300 yards away. I had to resort to sleeping in the car overnight!
There was no mention on the website about having to pay for crockery and cutlery if you wanted the kitchen kitted out! As an 'aparthotel' I would have expected these to be in the kitchen already.
there isn't any adress of this hotel in GPS(NAVIGATION) therefore people have problem for finding the hotel for first the time.
Great room, with free easy to use internet.
comfortable, friendly service, nice installations, quiet, good business atmosphere and even small children were very well received, easy access by car, espresso machine in the room high wire above the hotel, shopping centre next to it is highly practical, perhaps not nice
Pleasant and helpful staff. Breakfast in the restaurant with great view. You have to like sleeping in air conditioning. Opening the door or window is too noisy and insecure.
We really appreciated the large-roomy studio and the silence in the hotel. It was a pity that a little problem with the drain in the bathroom wasn't repaired during our stay.
It was difficult to find
The receptionists were all very kind and amiable, to the point of giving us a choice of rooms that best fit our needs. We enjoyed our conversation with them and the evening meal at the hotel´s restaurant. Our stay was nothing less than an excellent, pleasant experience. We would recomment the hotel to any kind of guest, for the staff is up to any challenge. None
Almost everything. Very comfortable rooms, kind staff, nice parking, free wireless internet... it was great. Breakfast is good, but it's not included in the base rate. Location is a bit akward. 10 min walk to closest train station and 25 min ride to Barcelona downtown. Not so bad, but this is the only lowlite.
No English speaking staff in the restaurant
Once we found the hotel (tucked away) check-in was quick and easy, staff friendly and helpful, room clean, modern and functional. Car parking in the cool of the basement and a good breakfast.
Very kind staff, nice front desk and loby, great breakfast, I went with my mother and it was very comfortable for both.
Hotel receptionist was very helpful Breakfast was poor with minimal service
The hotel is excelent and the staff very friendly. The restaurant has a day menu that was relatively cheap and the food were just perfect. The waiter helped us giving some advices. The room is very big and the was 2 floors. The only problem was the location, about 20km from Barcelona.
Nice apartment, parking included.
We really enjoyed our stay, excellent value for money The pillows could be a little bit softer
Easy parking close to Barcelona.
The food in the hotel restaurant was horrendously bad. Worst meal we had in 10 days in Spain. Plus, the attitude of the waitress was rolling eyes & dirty looks. Location was ridiculous to find if you're hoping to see much of Barcelona, though the train station was very close.
clean and comfort Away from the main destination, Barcelona City, should take another train to other zona. No clear information about the hotel position and how to get there.
Free parking, free wi-fi, large room Poor breakfast
Although not 4 star quality, a perfectly good hotel, with friendly staff and large, comfortable rooms. Perfect location within the town, close to bars and restaurants, but quiet. WiFi was not working the evening we stayed, and if it was working would have cost us money to use it. The pillows were not very good.
Charming staff. Nothing too much trouble. Very stylish and comfortable. Everything you could wish for. Very personal service, not a big anonymous hotel.
Very nice and helpful staff. Particularly the room service lady really wanted to do a good job: very nice, very helpful, with a big smile. I think she was an angel... Very new hotel beautiful interior and rooms, but a couple of details missing: a hook for hanging a used towel, a trashbin in the sleeping room, a normal height table for working on your laptop. All for simple convenience.
Staff courteous and tried to be helpful yo overcome shortcomings. Airconditioning unserviceable.Expensively appointed but little thought given to functionality(eg one had to get out of bed to switch off bedside lights.Lighting system complicated.Noisy reformation of square right outside bedroom.