Would you like to save as your currency permanently or for this visit only?
Rude staff on reception - charged our clients by mistake when they already had details of our prepaid credit card and should of taken the money from there. Complete mess when checking out absolutly disgrace my clients had to then face the embrasment of paying for their own room...
The hotel is well llocated and is part of a shopping center. The private parking is a plus. The staff is friendly and helpfull. The rooms are clean and with all comfort. Free internet in the room.
Professional, but friendly approach of the staff.
Yes it's pleasant hotel and the staff are friendly. We were upgraded which was nice. Breakfast could be have been better but then Italian hotels are known for serving good breakfasts.
Wonderful reception staff - Elizabeth is exceptional - very helpful. Good parking, very secure.
Friendly Manager. Clean, spacious room. Poor breakfast.
This is a very good 3-star hotel. Staff are friendly and helpful. The restaurant offers a wide choice of well prepared dishes at surprisingly low prices. For example, they have a 4-course "fisherman's menu" including a half bottle of wine for 30 euro - excellent !! Rooms are simple, clean and adequate. Conveniently close to the motorway.
The staff is very co-operative. Cleanliness is very good. Accessability to motorway is excellient Need more option in breakfast.
toured aosta valley,sight seeing santhia city,visited lake viverone n/a
The staff, very friendly and helpful and good standard of English. The location is very good for shopping and getting into the countryside very easily.
Good location. Improve on service quality.
Pay attention with arriving to the hotel. There are many cameras and closed streets.
The breakfast was very good and good sorted The lift was very smal, so that you wouldn't get in with a big luggage
the location very unpersonal, not very Italian. The toilet flush was broken and so was the lock of the bathroom door. American restaurant but which was full of local people on Saturday evening that's a sign but for us it was dissapointing. The breakfast was really bad everything was cold: coffee, the toaster did not work, no fresh bread. This should be a 3 stars not a 4 stars hotel. Also noise between the bedrooms is high.
Lovely hotel, very friendly & helpful staff, restaurant extremley good.
The hotel was anything but busy when we stayed there on the nights of the 12th and 13th June but the staff were friendly and attentive and the service was good. The hotel is not located in the most interesting area but lake Orta is about a ten minute drive away. The plumbing works but is different!
The staff members were attentive and helpful. I chose this hotel sight unseen for proximity to the airport and yet near the lake reason. It was not on the lake and not that close to the airport, but it was enjoyable. It is not a walking distance to anything spectacular, but I did enjoy driving to nearby attractions.
Staff. Poor breakfast, quite difficult to find, rooms should be renovated.
Very beautiful antique house.large room.paintings on the walls,antique furnitures,decors...imagine youself in a museum.all modern conveniences.plenty breakfast.large garden around the house,italian landscapes charming and kind hostess excellent! Hard to find in the evening.no singboard