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Very nice atmosphere and friendly helpful staff
Very nice hotel and staff very helpful. Restaurant is good. Good breakfast and nice swimming pool.
It was very quiet and the personel was friendly and polite. There was a small patch of mold near the window wich gave a little odour, but no big deal.
Nothing stands out it was functional and clean and close to where our friends live No Tea or Coffee available during the day or night, Menu not very good for our taste
Very well located for tourism purposes in a still well preserved country region. The World Heritage Rock Art is by hand. The World Heritage Douro Valley is by hand as well.
It's a nice quiet hotel in the countryside, well placed between serra da estrela and douro international
breakfast and size of the rooms heating was not working the first night but the staff was very helpful and soon solved the problem changing our room
Big room with a nice modern style. Staff was friendly and helpfull. Good and clean breakfast. NIce location. Free internet altough very slow. Toilet had not been cleaned inspite of the desinfectado rapper. Dirty marks on the floor. Luckely we always carry a cleaning spray while travelling so we cleaned the toilet ourselves.
Large, comfortable, pleasant room with balcony. Good location and decent breakfast. Chain hotel so rather impersonal. It took ten minutes to get my key from the rececptionist on one occasion as she was on the phone.
location comfortable staff friendly reasonably priced en suites a bit dated,maybe fixtures and fittings showing their age breakfast very limited
Location of hotel allowed easy access to Estrela mountains. Staff were as helpful as possible and nothing was too much trouble. Very accomodating.
Clean and comfortable rooms, great location, very nice stuff! There's no fault to be find!
The pool was great. Enjoyed the view. Staff was nice. Bathrooms looked newer. Wish they had a fridge in room.
Very kind staff Old building and rooms, old linnen, but still clean.
excellent view from the balcony. hard to find the hotel.
Room was very clean and bed was excellent. View is superb and the surroundings are outstanding! Tv set had a small screen.
Location Very poor restaurant meals
Excelent location and good value for money
Excellent WC Reserver double bed and got twin bed.
Good location for a quiet break A little shabby things like curtains not working perhaps a few flowers in resturant would be nice (just a couple of stems in small vases on tables) Found it difficult to find could do with some more signs or clearer directions
3 excellent swimming pools, 1 of which indoor; great view from the hotel; excellent value for money; great location, real close to Mangualde, yet you have to have a car; nice restaurant near by. the breakfast was very simple, only continental; everyone should wear caps in the indoor pool, yet, nobody did and there was no staff noticing that.
Poor food quality
The Hotel Mira Serra is comfortable, the rooms with great balcony to a nice lanscape and to a very nice and great garden and the hotel is located in the centrum of the modern city services. it is all O.K.
a nice hotel with a good resturant
Convenient for motorway, attentive staff, value for money Booking.com website gave me wrong exit from motorway. Hotel in need of refurb, or could become "period" furnishings in a few more years
Friendly staff, okay breakfast, good, clean rooms, hotel restaurant was not bad- decent Portuguese food for Portuguese prices. We had booked a triple room but were given a double room (so my wife and I could sleep together) with two extra beds for our children (6&7). With the extra beds folded out, the room was rather cramped, but we did not mind.
The management and all of the staff provided a high level of service throughout my stay.The Hotel was maintained to and excellent standard and the meals were indvidually prepared and were supurb.I will be recomending Hotel Mira Serra to my friends.
Staff,location - ease of touring the area Tired bathroom facilities and furniture -especially the bed.
Hotel well appointed Staff friendly and helpful
It was advertised as being near Guarda.......it was definitley not!!!!!!
good value for money
The manager was super, offering help with local tourist attractions, wine selections and other advice.....kudos
Hotel staff great; rooms basic but completely adequate; breakfast good - liked the use of local farm products (e.g., their yogurt and jams); good value for money. Restaurant food left something to be desired - but breakfast was just fine.
the attitude of the host to us as tourists was outstanding late breakfeast [ served at 9 o'clock]
A very honest down to earth hotel, friendly helpfull staff, could not do enough for one.we hopr to return agian sometime in the future.
Very nice hotel wwith a relaxing atmosphere and nice staff
The hotel has an excellent location. The accommodation are simple, but very comfortable and clean. The breakfast could be better. It lacks variety.
The hotel was clean. It also has a good location. Rooms were cold or not properly heated and there were not enough blankets. Staff is not present during the night.
The situation The restaurant
Lack of Staff. Only one person to attend the costummers.
Recent construction, very nice to stay. Good car parking. They do not have enough rooms with double bed, just with two single beds. Room color and decoration could be enhanced, but just if this doesn't change the rate.
Excelent value for money and very good facilities. The staff is limited. Only 2 persons to take care of the hotel. One at the reception (that also takes care of the breakfast buffet), and another to clean the rooms. The restaurant was not working, only the breakfast buffet. Seems the manager likes to cut on the staff or something and that's a pity.
The owner is a kind gentleman and pleased with the accomodation he offers. The bedroom was spacious and had an quintessential feel. The garden and surrounding countryside was all beautiful. The texture of the pillow.
Excellent and very warm reception by the hosts, hotel in a wonderful old country house in a tiny historic village, breakfast served in an authentical country kitchen with local traditional products (Serra da Estrella cheese, homemade bread and jams, etc). Excellent memories
wonderful place, lovely people, and ell kind of jams. We can recommend it to anyone, who would like a tranquille place.