Overview

Riu Guanacaste Hotel

Sardinal de Carrillo, Matapalo (Guanacaste), Costa Rica
+506 2681 2300

$168+

Overall guest ratings

8.0/10 Good
Based on 906 reviews

Review highlights

  • 8.8
  • 8.0
  • 6.7
  • 6.7

Good to know

  • Friendly atmosphere
  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    This El Ocotal resort is on the beach, 3.6 mi (5.9 km) from The Congo Trail Canopy Tour, and within 12 mi (20 km) of Flamingo Beach and Penca Beach. Coco Beach and Papagayo Golf and Country Club are also within 12 mi (20 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Hot tub
    • Restaurant
    • Babysitting or child care
    • Kid-friendly
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Casino
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 906 reviews
    • 8.8 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.0 "Good access to the airport, said 90%."
      7.8 "78% liked the proximity to sightseeing."
      7.1 "Easily accessible by car, said 71%."
    • 8.0 "Good value."
      8.4 "84% thought it was a great value."
      8.9 "89% were happy with the price."
      10.0 "100% thought beverage prices were a great value."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      7.0 "70% thought the service was very professional."
      7.6 "Lovely bar service, according to 76%."
      8.3 "83% said the tour guides were very nice."
      9.4 "Lovely pool/beach service, according to 94%."
      10.0 "100% were happy with the shuttle service."
    • 7.7 "Good breakfast."
    • 7.0 "Good beach."
    • 6.7 "Bar is ok."
      5.0 "Alcoholic drinks were not bad, according to 50%."
    • 6.7 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
      5.7 "57% thought the dining experience was appropriate."
      6.3 "Only 63% said beef and steak dishes were good."
      6.8 "Desserts were ok, said 68%."
      6.0 "Only 60% thought the fish/seafood dishes were good."
      6.0 "60% thought the snacks were adequate."
    • 5.6 "Internet is average."
    • 4.9 "Rooms are not good."
      2.5 "75% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.5 "Air conditioning was criticized by 75%."
      2.7 "For 73%, the rooms looked old."
      2.7 "73% thought the tv was sub-standard."
      3.5 "65% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
    • 4.3 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
      2.5 "Air conditioning was criticized by 75%."
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    Overall Rating

    7.4 Good
    Based on 534 reviews
    • 8.5 "Location is great."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.5 "85% said the recreation staff was great."
    • 7.7 "High value."
    • 7.1 "Good cleanliness."
      9.2 "92% thought it was clean."
    • 6.7 "Food is average."
    • 6.5 "Vibe was decent."
    • 6.5 "Bar is ok."
    • 4.9 "Internet is poor."
    • 4.6 "Rooms are not good."
      2.5 "75% didn't like the uncomfortable beds."
    • 4.2 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
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    Overall Rating

    8.6 Excellent
    Based on 371 reviews
    • 8.8 "Location is great."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.7 "High value."
      7.8 "78% thought it was a great value."
    • 6.6 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 5.4 "Internet is average."
    • 4.9 "Rooms are not good."
    • 4.3 "Not very comfortable."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

    Recent reviews

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    Photos
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