Overview

Smile Hotel Matsumoto

1-1-1, Agata, Matsumoto 390-0812, Japan
+81 263 355 175

$37+

Overall guest ratings

7.2/10 Good
Based on 301 reviews

Review highlights

  • 9.2
  • 8.9
  • 4.7
  • 3.6

Good to know

  • Affordable parking
  • Accessible parking
  • Fair breakfast prices

Nearby

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    About

    Smile Hotel Matsumoto puts you within a 10-minute drive of Matsumoto City Museum and Matsumoto Castle. Free perks include WiFi, self parking, and continental breakfast daily between 6:30 AM and 9:30 AM. Rooms offer flat-screen TVs and refrigerators.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Bicycle rental
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 301 reviews
    • 9.2 "Excellent value."
      9.7 "97% were happy with the price of the breakfast."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.7 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 7.7 "Good location."
      9.3 "Great parking, according to 93%."
      9.3 "93% thought parking was inexpensive."
      9.6 "96% liked the proximity to sightseeing."
      7.6 "76% liked the proximity to shopping."
    • 4.7 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      2.8 "72% said rooms were small."
      0.4 "96% criticized the small bathroom."
      0.7 "For 93%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      3.3 "67% thought they were poorly maintained."
    • 3.6 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 2.3 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall Rating

    6.9 Good
    Based on 120 reviews
    • 9.3 "Excellent value."
      9.8 "98% were happy with the price of the breakfast."
    • 9.0 "World class service."
      7.1 "71% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 7.6 "Good location."
      9.4 "Great parking, according to 94%."
      9.5 "95% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      2.8 "72% said rooms were small."
      4.8 "52% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
    • 3.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 2.4 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 51 reviews
    • 9.4 "Excellent value."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 7.8 "Good location."
      9.5 "Great parking, according to 95%."
      9.4 "94% thought parking was inexpensive."
    • 5.4 "Average amenities."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.9 "71% said rooms were small."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.8 "62% thought it was too noisy."
    • 2.7 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 21 reviews
    • 9.0 "World class service."
      7.3 "73% said the reception staff was great."
    • 8.9 "Good value."
    • 8.9 "Breakfast is good."
    • 7.8 "Good location."
    • 5.9 "Average amenities."
    • 5.1 "Rooms are ok."

    Overall Rating

    7.1 Good
    Based on 108 reviews
    • 9.1 "Excellent value."
      9.6 "96% were happy with the price of the breakfast."
    • 8.5 "Breakfast is good."
      9.6 "96% were happy with the price of the breakfast."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.3 "Good location."
      9.2 "Great parking, according to 92%."
      9.7 "97% liked the proximity to sightseeing."
      7.3 "73% liked the proximity to shopping."
      9.2 "92% thought parking was inexpensive."
    • 5.1 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 3.7 "Not very comfortable."
      3.9 "61% thought it was too noisy."
    • 2.2 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Affordable parking"
    "Accessible parking"
    "Fair breakfast prices"
    data provided by TrustYou

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