Overview

Country Inn & Suites By Carlson Matteson

950 Lake Superior Drive, Matteson, IL 60443, United States
+1 708 748 4740

$63+

Overall guest ratings

7.4/10 Good
Based on 430 reviews

Review highlights

  • 9.3
  • 9.2
  • 8.8
  • 4.5

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Features indoor heated pool, exercise room, meeting room, guest laundry and M-F valet laundry service. All rooms include complimentary High Speed Internet access, coffeemakers, iron with boards, modem hook up, hairdryer, and complimentary full breakfast buffet. Suites are furnished with refrigerator, microwave and wet bar. Whirlpool suites are available. Wireless High Speed Internet access available in the meeting room and lobby.

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Business center
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Adults only
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    Reviews

    Guest reviews of Country Inn & Suites By Carlson Matteson

    Overall Rating

    7.4 Good
    Based on 430 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Very good internet connection."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 4.5 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
    • 3.6 "Not very clean."
      3.2 "68% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
      1.8 "Dirty pool, said 82%."
    • 3.3 "Pool is below average."
      1.8 "Dirty pool, said 82%."
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    Overall Rating

    7.7 Good
    Based on 133 reviews
    • 9.4 "Excellent value."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 4.6 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
    • 3.4 "Not very clean."
      3.2 "68% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
    • 3.1 "Horrible pool."

    Overall Rating

    7.2 Good
    Based on 249 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 4.3 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
    • 3.5 "Not very clean."
      3.2 "68% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
    • 2.9 "Horrible pool."

    Overall Rating

    6.1 Good
    Based on 47 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.7 "Average comfort."
    • 4.4 "Rooms are not good."
    • 3.3 "Not very clean."
    • 3.3 "Vibe wasn't good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    staff was nice
    pool water
    green the water
    cold shower
    hot tub
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    stayed at the country inn
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