Overview

Country Inn & Suites By Carlson, Charlotte I485

2001 Mount Harmony Church Rd, Matthews, NC 28104, United States
+1 704 846 8000

$86+

Overall guest ratings

7.6/10 Good
Based on 497 reviews

Review highlights

  • 8.3
  • 8.3
  • 7.7
  • 3.0

Good to know

  • Friendly service

Nearby

    Show all

    About

    With a location in Matthews, NC, the Country Inn and Suites By Carlson, Charlotte I-485 at Highway 74E is ideal for guests attending the races at Lowes Motor Speedway, seeking the thrills at Carowinds amusement park or browsing the art exhibits at the Mint Museum. During your stay, you can take advantage of complimentary amenities like high-speed Internet access and the hot Be Our Guest Breakfast. Unwind in the heated indoor pool or work out in the hotel's fitness center. Stop in the business center to check in with the office or work, and then treat yourself to a free cookie with coffee in the hotels lobby. 2015 TripAdvisor Certificate of Excellence winner

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Express check out
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 497 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.3 "Location is great."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good breakfast."
      9.2 "92% were happy with the price of the breakfast."
    • 6.2 "Pool is mediocre."
      5.0 "Only 50% thought the pool was clean."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
      5.3 "Only 53% said the rooms were modern."
      6.7 "67% thought the minibar was ok."
    • 3.0 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."

    Overall Rating

    8.1 Excellent
    Based on 129 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.2 "Location is great."
    • 7.8 "Good breakfast."
    • 6.1 "Pool is mediocre."
    • 5.7 "Rooms are ok."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."

    Overall Rating

    7.5 Good
    Based on 293 reviews
    • 8.3 "Location is great."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.4 "Sufficient wellness & sports facilities."
    • 6.1 "Pool is mediocre."
    • 5.3 "Rooms are ok."

    Overall Rating

    8.4 Excellent
    Based on 29 reviews
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "High value."
    • 5.9 "Rooms are ok."
    • 5.3 "Average cleanliness."

    Overall Rating

    7.8 Good
    Based on 44 reviews
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "High comfort."
      7.3 "73% said the beds were comfortable."
    • 5.7 "Rooms are ok."
    • 4.5 "Not very clean."
      4.7 "53% said rooms were dirty."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    great free breakfast
    awesome staff
    indoor pool
    extensive renovations
    dirty carpet
    second room
    poorly marked
    little worn
    outside the stairs
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