Overview

Country Inn & Suites By Carlson, Charlotte I485

2001 Mount Harmony Church Rd, Matthews, NC 28104, United States
+1 704 846 8000

$87+

Overall guest ratings

7.7/10 Good
Based on 446 reviews

Review highlights

  • 9.0
  • 8.3
  • 8.2
  • 5.7

Good to know

  • Friendly service

Nearby

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    About

    With a location in Matthews, NC, the Country Inn and Suites By Carlson, Charlotte I-485 at Highway 74E is ideal for guests attending the races at Lowes Motor Speedway, seeking the thrills at Carowinds amusement park or browsing the art exhibits at the Mint Museum. During your stay, you can take advantage of complimentary amenities like high-speed Internet access and the hot Be Our Guest Breakfast. Unwind in the heated indoor pool or work out in the hotel's fitness center. Stop in the business center to check in with the office or work, and then treat yourself to a free cookie with coffee in the hotels lobby. 2015 TripAdvisor Certificate of Excellence winner

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Express check out
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 484 reviews
    • 9.0 "Terrific location."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.2 "Breakfast is good."
      8.3 "83% were happy with the price of the breakfast."
    • 7.5 "High comfort."
      7.2 "72% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 6.0 "Rooms are ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
      6.3 "Only 63% said the rooms were modern."
      5.7 "57% thought the minibar was ok."
    • 5.7 "Pool is mediocre."
      5.0 "Only 50% thought the pool was clean."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 121 reviews
    • 9.0 "Terrific location."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 7.4 "High comfort."
      7.2 "72% said the beds were comfortable."
    • 5.8 "Rooms are ok."
    • 5.5 "Pool is mediocre."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
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    Overall Rating

    6.9 Good
    Based on 242 reviews
    • 8.7 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "High comfort."
      7.3 "73% said the beds were comfortable."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 5.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 5.7 "Pool is mediocre."
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    Overall Rating

    8.5 Excellent
    Based on 72 reviews
    • 8.2 "Good value."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.8 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."

    Overall Rating

    7.5 Good
    Based on 48 reviews
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "High comfort."
      7.4 "74% said the beds were comfortable."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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