You get what you pay for - a tiny cramped room with bunkbeds and a tiny bathroom in which the shower overflowed. We were by one of the landing doors which slammed all night - we literally got about an hours sleep.
really helpful staff good value breakfast well-lit accessible parking near motorway
Staff was friendly and accommodating. They made every effort to communicate clearly despite not speaking very much English. My son thought it was cool to sleep in a bunk bed and compared it to our ferry cabin on the ferries we took on the Alaskan Marine Highway. The beds were not very comfortable and the bathroom was super small. Water temps were very sensitive so it was tricky to find a balance so as to not freeze or scald yourself :).
It was insanely cheap. The linens and towels were clean. It is right off the highway (near other hotels/motels). We arrived at night and it had a shifty vibe. I can't describe it any other way.
Friendly staff, reasonable prices, nice breakfast Far from the city, some bedlinen missing. On the whole the double bed would also be better equipped with two blankets because more often than families I believe that tourist groups are staying at these hotels.
very small bathroom, not clean, not enough towels
Good service: react adequate and quick when something was not as expected. On the travel back ( used the hotel stay for two day travel to and from vacation adress) The room had no fresh smell. But everything was clean and the bedlinnen was fresh
Buffet breakfast It needs refurbishment, toilet seat was broken, shower drain blocked and smelly.Also noisy by railway and industrial site.l
pretty dirty and neglected unleaned rooms broken items
Good location (not far from Strasbourg but in countryside), very interesting old building with family atmosphere, comfortable good room, comfortable bed and duvets. Big parking, easy to find the place from the road. Breakfast was unexpectingly poor (no warm food, no eggs, no forks and bowls for cereals..). If you want to dine in hotel's restaurant, you should book in advance - in our stay restaurant was fully booked. But there are many places to eat nearby, so it isn't really a problem.
Spacious room and lovely building Breakfast a bit expensive for what was offered
I wasd right in the center of everything. That I truely enjoyed. And I was on the top floor and thank god there was air conditioning.
It took a lot of time to check in and then to check out because the staff was struggling with their computer.
The location I like the hotel very much
Excellent location in a delightful building. Good lift to small but comfortable room. Access to the lift (elevator) was through the back of the dining room past an area used by staff for smoking. The smell of smoke was very bad indeed.
The architecture and the old world charm. The location was perfect.
The location next to the dôme. Over-coordination betweeen staff, but still, lack in customer orientation. Poor breakfast service!
Staff was very friendly-location was perfect.
location the fact that one has to go litterally through the kitchen/pantry area to get to the elevator to the rooms and deal servers carrying plates of food or dirty dishes from the restaurant! We understand this is an old buiding but the kitchen smell was not pleasant to say the least. There was no trace of our reservation when we showed up .We were awakened at 7 am by very loud noise coming from staff carrying bottles being recycled in the courtyard dowen below.
cheap rooms, small but very clean, dogs welcome, friendly staff and free parking
accessibility to Strasbourg
hotel staff, close to town centre
Good price-quality ratio, friendly personnel, quiet, closeby to Straatsburg, easy to reach with Elsau P+R
Location is good. Good stop off point close to highways. Cheap motel style rather than a hotel. Poor cleanliness overall (although to be fair - the bed linen was fresh and clean). Fairly thick layer of dust in places created a poor overall impression.
Quiet and clean, two sets of two towels [2 per person] would have been nice .E.g one to wrap around the body another to wrap around the head More than one portion of tea/coffee/milk would have been good
Easy reach of the autostrada
pleasant reception and service , well dined , etc.. No
Comfortable and well managed hotel. Rooms a bit shabby but clean. Good location near train station and tram.
Convenient to both train station & sightseeing: adequent for stopover stay
friendly staff, spacious room, good location the hotel-restaurant has no longer restaurant and that should be posted in the announce
The restrautant was closed at dinner time.
Staff were pleasant. Good location
It's a cosy place with a friendly personnel ,in avery convenient spot A little touch of rennovation in the interior (corridors etc) and a lot at exterior.
wonderful staff, great English, very helpful. Stairs would make it impossible for handicapped, made carrying the bags a slight problem.
This is an excellent family hotel with great service, nice people and a truly wonderful dining room. Top value for money. there was nothing that we did not ike.
The hotel was close to petit france area, so very convenient for visiting the christmas markets. Hotel staffs were very nice and welcoming. The building and the room needs a bit of renovation. They are so old and lack sense of clenliness although I could tell that the cleaning is done properly. Tough the price is not that expensive, I still thought it doesn't worth the money..
situation close to the main station the room is very small
The hotel was comfortable and suited our needs. Didn't eat there so could not comment on restaurant. About 20 mins outside Strasbourg, but easily accessible via bus and tram. Hotel receptionist very informative and helpful. would recommend it for price and convenience.
Nothing The breakfast was far too expensive. There was no hot water one night. There was no tea or coffee service available, compared to the hotel in Switzerland I will never stay or recommend this particular hotel again.
large room, good shower, good breakfast hotel restaurant closed for holidays and basically all other reaturants in the village closed too. had to buy bread and cheese from a supermarket in the end.
Very convenient for getting into Strasbourg. Good parking facilities. Easy access to motorway for onward journey. Advertised menu not available only a la carte. No breakfast tea!!
Good hotel in a convenient location, private parking, very friendly staff, good breakfast. No complaints at all.
friendly and helpful staff, good location (great base for discovering Alsace), very quiet region, great restaurant... Everything is great!
Hotel staff very well prepared for guest attention. Friendly environment. Convenient shopping Mall in front of the hotel . Unfortunatelly the restaurant does not provide us a menu in English or German ( only French ) , but, one person was prompt assigned to do a rough translation. In my point of view , will be more convenient to have this menu translated to different language. Expensive self service breakfast ( 9 Euro per person ) based on offered variety mainly lack of fruits .
English speaking staff in French hotel
Nice staff, easy access, the room was clean except a bit of problem in the bathroom.
Central location, parking, restaurant. Poor breakfast choice, food smelling in corridors. Room on street side noisy (bus stop nearby).
Small but interestingly decorated bedroom. Fun lobby. Lovely front desk and restaurant staff. Shower flooded the bathroom floor and, if I had not thrown all the towels down, it would have flooded the bedroom as well. They were surely aware of this as the shower head was positioned facing the wall. Once it was turned to focus the water downward, the flooding began. Room 308.
Extremely helpful desk (perfect English), nice restaurant/cafe, extremely convenient location to the sights, nice rooms, even A/C. Just be aware that you'll have some walking to do from the train station, but you can cut 3/4 of the walk by taking the tram, or you can cab it to within a block.
Good location for tourists and business travelers; close to the Cathedral, restaurants and public transportation. The breakfast (13 euros) was too expensive,
AMAZING LOCATION Almost exactly in front of the cathedral. The room was nicely decorated, and very clean. I think it is a True three star as opposed to a three star that is really a two as you often find in Europe. Very difficult to find if you're driving! Much of the area surrounding the hotel is pedestrian only, and your GPS will get very "confused" because it can not guide you anywhere near the hotel itself. If you drive, look for a paid underground parkin lot.. (Parking Gutenberg at Gutenberg plaz is the closest to the hotel)
Perfect location and all hotel features were good or better. With tram a very short walk away, you could go anywhere with ease. Rooms have double windows for sound control.
Excellent location, adjacent to the cathedral and convenient for city centre facilities. Staff friendly and very helpful. Rooms decorated and furnished in 'traditional' style are relatively spacious and very clean. Bathroom spotless and well serviced and maintained.
Great location. Double windows that helped to reduce the street noise. Really nice staff that helped for reserving tables from restaurants. There might be some improvements in breakfeast...
Good Service and Location No Coffee Making Facilities
situation close to the center poor breakfast
Good location with excellent service from the staff day and night. Defintely stay there again.
Excellent location for exploring the old town. New apartment with nice kitchen. Markets on Place Kleber a few days of the week for fresh food and vegetables No hangers or hooks/ shelves for storage.
Very convenient to have a small kitchen which was very well equipped. Location was very good for exploring Strasbourg on foot. Design was modern but very comfortable. Hotel staff very pleasant and helpful, from reception to housekeeping. Electrical outlets are only operational when the key card is inserted, so you cannot charge small appliances (cell phone, laptop, camera batteries) when you are not in the room. GPS information on how to find hotel is not accurate (on a pedestrian street), so pre-arrival information on where to and how to reach the hotel and park would have been helpful.
Hotel was quite good. Also the amount of extras in the room were more than satisfactory (cooker, iron, just useful stuff like that which for this price I hadn't expected to find in my room). Design of the room was also according to standards, maybe even a bit above. The person at the reception wasn't much helpful. Felt like she was just sitting there to earn her money and not much more. Her English was rather poor as well.
The location of the hotel was very good.
Everything was new, rooms recently renovated, the location is extremely comfortable They failed to produce a proper invoice (said that neither the headed paper nor the stamp of the hotel had not arrived yet, which made me suspect they were actually not authorised to open yet) and my complaints (as no payment office will accept a peace of paper with no credentials) were answered with a "I know this is not a proper invoice...," instead of offering to send one later by mail or e-mai
Best value for money I have found in years of travelling. Everything worked perfectly and with no hassle. Helpful and polite staff. Right downtown but our second floor room out to the yard was still really quiet. No complaints whatsoever.
Very nice and friendly reception staff. Strange smell in the corridor; too small room for such price.
The room cleaning policy is strange.
I enjoyed starting a day with refreshing breakfast of the hotel with very well organized and clean kitchen. Personel was very kind and friendly.
The room was clean, compact, well equipped and comfortable and centrally located
Location. The glass shield for shower can not avoid leakage of water and hence made the floor totally flood! It's very inconvenient to unload our luggages, because there is no space for parking car, even just temporarily, in front of the hotel. So we just parked on the street for unloading with cars running besides us.
Location is perfect -close to the city center, yet in a quiet area. A parking garage is directly opposite the hotel - a great plus when coming to Strasbourg by car. The heating was turned off when we arrived, so it was chilly in the room and bathroom, but we switched the radiator on and it got warmer overnight.
The room was clean and comfortable and a very good value. The hotel is very convenient - within 10-15 min walk of shopping and multiple bars/restaurants/food markets, etc. Also, it's on the bus line and just a short ride from the train station. I also liked that it was within walking distance of the Council of Europe and ECHR, because that was my purpose in town. The breakfast was also very good - assorted breads and pastries, juice/coffee/tea, fruits and cheese and yogurt, etc. I would definitely stay here again.
friendly staff no air condition really warm in the room
Good location - close to the historic district of the town, quiet area, kind service . No.
There is a sauna no
Staff were kind and helpful. Room was clean and bright. The shower was inadequate. The bathroom door didn't close properly. Reception couldn't help with certain queries as they did not have a working computer.
excellent location close to centre yet quiet and pleasant The rooms are small
It was close to the main cathedral centre. The staff was friendly. They should include the breakfast with their rate. I found the breakfast was expensive.
Hotel aux trois roses is a small, cute hotel close to the city center in strasbourg. A parking lot is just opposite the hotel (9euros for 24 hours). Staff was friendly, the double room was somewhat small but clean and with a nice bathroom. The breakfast buffet was quite nice. We were there for just one night, but the impression was very good and I would advise this hotel to my friends.
good breakfast, nice staff, clean the room we were at - third floor - was noisy; i suppose it had to do with the heating system
Very good service (attention to little children, reasonably priced room service) and friendly staff
Very good breakfast
good location, the hotel is within 20 minutes easy walk of the cathedral, which is the center of the tourist destination area. Comfortable and clean. We had to request a remote control for the AC at the front desk.
Helpfulness of staff Limited Parking
Very helpful staff. Clean. Very comfortable beds, nice room decoration, good quality materials used. Design in lobby and bar, as well as in the bathrooms. Great sauna and relaxation room. There are still parts of the hotel that could be modernised (stairs). Sometimes too much noise could be heard from other rooms. Parking seems expensive - 13 euro per day.
Easy to reach from highway and a short walk away from city center.
the positive and very welcoming reception I received, even though I arrived very late and left very early. I will definitely consider staying there again. it was all grand
Nice cosy room, recently refurbished and clean. Friendly staff.
The on-site parking service. The hotel in general offered quality staying experience while close to centre. Poor room service during the night with half of the menu choice not able to be served.Too expensive minibar. Came back one day at 4pm and the room was not serviced.Enviromentally consious cards saying 'how to leave towels hanging if not for washing or how to leave a card on bed if you don't want your bed sheets changed in order to save the environment' implies significant savings on hotel operating costs. According to my own reasoning these savings should be passed on to guests through lower prices.
Poor service and cleaning
very friendly service, location in the center, valet parking, excellent breakfast buffet.
Best Hotel in Strasbourg -
I made my booking on booking.com and received a conifrmation mail. Following day the hotel contacted me and stated that they could not get the money from my credit card and stated i need to react within 24 hrs. It was a difficult situation to manage the bad communication between the hotel and booking.com. Following my email to them, the hotel accepted to keep the booking without any payment till my arrival.
The rooms were very elegant, and the hotel staff were extremely helpful and attentive. The location was also a plus.
This is a fine hotel in the center of a spectacular city. The staff were always cheerful and helpful with any needs I had. I would absolutely look to stay again next time I'm in Strasbourg.
Our stay was perfect, from begginining to the end No bad comments at all.
Comfortable layout of room and good location We had the suite at the back of the hotel with a view of a parking garage.
very nice staff. location in the centeral price of breakfast
Central location. Very tastefully decorated hotel and the superior room was very comfortable. Gorgeous bed. The room's air conditioning in Strasbourg's hot and humid days was essential for those of us used to cooler climes. Breakfast was very nice and staff very pleasant and helpful. The noise of water through pipes from surrounding bathrooms did wake me up in the morning but wasn't too off-putting. A bath would have been nice.
Comfortable bed and great location. Overpriced.
the location of the hotel Very poor language skills of prsonel, very bad attitude to guests, very small rooms - i stayed in a double room!
Close to downtown. They need to rebuild the shower. Nowadays has no water barrier, and the bathroom become all wet.
I liked it a lot.Staff was obliging, room was clean. So, really, it is the best choise for one day trip.
The staff is very friendly. - Everything in the city can be reached within a few minutes. - The beds were good. - Everything was clean. - The bath seems to be relativly new. The rooms to the street are loud when the window is open. - After showering almost the entire ground of the bath is wet.
Clean rooms, small price, internet access
The location of the hotel to the town and TGV station was excellent. The friendly staff and the Bar/restaurant attached came in handy. The breakfast was basic but good. The room was very basic, small but clean. The hotel staff speaks English and were helpful. We enjoyed our weekend stay and the price was good. In the room there was no place to lay out your suitcase and the curtains were not big enough to cover the light coming from outside at night. The bathroom shower was different, just a shower curtain in the corner and the floor gets wet.
Nice staff; a good room for good value.
location in the city parking for the car
Comfortable bed, warm and clean room. Polite staff. Very small room, inexcusable bathroom with just a shower curtain and no tiles. Absolutely not worth the price.
I have had accepted reconstructions acivities without any informations before. Please inform better for these activity.
Excellent Hotel only 5 min walk from the centre. Free wifi in the rooms, parking in the public garage was only 9 Euro for 24 hrs ( with access directly to the hotel), reception and public areas have a great futuristic design, so does the bathroom.....Staff was very friendly, and helped us with recommendations for restaurants etc. Didn't try breakfast at the hotel as in the attached shopping mall ( excellent for shopaholics like me) you can find many bakeries. Would absolutely recommend this hotel to everyone travelling to Strasbourg !
The location of the hotel. Tram stop right outside the hotel and the a big shopping mall adjustant to it. The main city centre (Cathedral) is just a 10 min walk from the hotel. The carpets in the corridor need a change. Breakfast is expensive but there are enough better options right next to the hotel in the mall.
location and quietness of room; size of room; breakfast set up was not particularly good nor was service; parking was confusing and difficult at first;
Good position It was impossible to take the stairs to our room when the lift was very busy as a large tour party had just arrived. We almost missed a vital appointment.
Central location was great although a little hard to find by car with the one way streets,. No - it was great
Easy walking distance from the train station but also on a tram line so able to get to the train station that way as well. Good sized room, free internet, separate bathroom and loo and a fridge all helped make it a great place to stay. Staff fluent in a number of languages. Being next to a shopping centre meant there were good breakfast and lunch options if you didn't want to pay the prices being asked in the hotel. Reception can be short-staffed at times which makes getting good service a bit difficult. Hotel restaurant prices a bit steep.
Central location of the hotel. Helpful staff at reception desk. Quiet and comfortable room.
Everything was satisfactory Not at all
Friendly and welcoming staff. Located in the center of town. We would stay here again. Breakfast a bit expensive.
Very quaint hotel. We got there after midnight (you need to call them if you are coming late), but the hotel staff was very welcoming and supportive. We had quadruple room, and it was a two story room. Downstairs had a double bed, wardrobe and a writing desk, upstairs had two single beds (put together), a tiny walk-in closet and a bathroom with a bathtub. Also the AC was attached on the wall only on the upstairs. Our room was all the way to the top of the hotel, so going up stairs was a little bit tiring after the long road trip, but it was OK with me. Free parking outside was close enough to the hotel and the town of Obernai was very cute. There was no hot food at the breakfast. The bathroom door didn't close all the way.
fantastically helpful staff, real charachter building-not expensive
place is good no elevator
Relaxed family atmosphere, very welcoming, comfortable bed, good cuisine, would stay there again, excellent choice of hotel None
The auberge in itself is lovely and gives a real flavour of Alsace. The restaurant is excellent as is breakfast but prices may not allow for dinner there every night. The staff are kept very busy and although this comes across they are more than friendly and helpful. The rooms vary in size and even having one of the smaller rooms it was percfect for two. The bathrooms are particularly nice with great showers, perfect after a dip in the pool. Would highly recommend for others on the wine route. Entrance to some of the rooms is via buzzer entry which can be disruptive during the night. If a light sleeper avoid room 2.
This hotel with its perfect design between traditional and modern is a real treat!!! The dinner in the restaurant was excellent at a very reasonable price. For breakfast there was fresh fruit, juice, homemade jam and a choice of bread and croissants, all nicely arranged in baskets on the table. Because I love to sit up in bed to read, I would replace the art picture on the wall with a smaller one.
Everything was perfect. Staff, location, food... Nothing to say. I'd like to stay during the spring or summer time... Perfect position for your visit along Alsace region.
Very nice place, beautiful rooms
The comfort and cleanliness of the rooms. The very helpful staff. The location was very nice as well.
The location of the hotel was perfect for the purpose of our visit, very quiet and the restaurant was a big bonus after a busy day.
a truly adorable hotel with friendly staff, superb room, 2 lovely labradors, with the best restaurant we'd had in our 2 weeks' trip in France. Desperately wish to come again. rien
Hotel is situated near the road and has a very nice garden around. Everything was almost perfect.
Friendly service, delicious food, beautiful location, and a very comfortable room.
Hotel De I'llwald is in a great location for touring the Alsace area. The three buildings buildings have been beautifully renovated and our room was large and comfortable with a modern bathroom. The staff were friendly and happy to use English given our limited French. The meals were excellent, both dinner and breakfast are slightly expensive but still recommended.
They had renovated a very old building very carefully while including excellent modern facilities. It was hidden away within walking distance of the old town, it was quiet, a real treat, one of the best hotels we have stayed in. For the price the breakfast was rather limited, although they did have fresh juices and excellent coffee
Lovely room, complimentary bottle of wine, excellent breakfast Privacy was lacking due to windows of other rooms facing ours. Noise from people drinking in the courtyard.
We booked early and found a very good price for our room. The fairytale-like hotel is a recently restored 16th century Alsacian construction, complete with exposed wooden beams, contrasting very nicely with all of the modern amenities (very clean new bathrooms!) The staff was very welcoming, and most spoke French, English, and German. They recommended and reserved a great restaurant, and also reserved us a taxi with no problems. Wifi is pay-only, but there is a free to use computer, with printer, near the lobby. The bathtub/shower really needs some sort of curtain or glass partition to avoid spraying water everywhere, but one can make do.
Everybody was very nice and attentive. Great location, nice and clean room. I recommend this hotel.
The hotel was lovingly restored, it is in a beautiful old building but offers nonetheless all the latest standard. The staff in the hotel was friendly and helpful. Somehow, the athmosphere in the room was a bit sterile. The light in the bathroom was insufficient by far. The room was too small / simple given the price per night. Also, the breakfast at EUR 22,00 per person was way too basic. Half an hour before the end of breakfast, there were no more refills on eggs etc. There was too little personnel to clear tables in the slightly too small breakfast room, so plates and other dishes would be piling on the tables.
This is a full 10-grade hotel. If you like hotels with a charm - that`s the one in Strasbourg. The restored old inn building is just beautiful with a number of old beams kept around. The staff is remercably kind and helpful. With a booking.com rate the price - quality ratio is just amazing! The location is also great - in the vicinity of all the touristic/shopping attractions in the city! Be aware of the fact that by car the entrance of the hotel`s street seems closed - there is a low intercom box on the left-hand side and you have to push the button - the reception puts the hydraulic pillar down for you ;-)
Absolutely remarkable building, refined luxury, one of the best places I've ever stayed at, in a city distinctly lacking any other competitor. OK, the breakfast fruit juice was disappointing
the service, the room
Location is perfect Staffs are super friendly and helpful Comfy bed and nice room
The location was excellent (2 minutes walking and you are in the centre of town) as was the friendliness and quality of the staff. The hotel is an excellent blend of modern interior design in a historical building. The rooms were roomy and comfortable (in particular the beds). Quiet location.
The hotel is in such a picturesque place, and traditional. A truly wonderful place to stay. Only room service available for evening meals. Would liked to have sat and ate downstairs socially, in such a beautiful hotel.
Great hotel with very helpful staff who assisted us with train travel connections. Hotel is conveniently located near the tram line for easy assess to the city. No tea making facities in the room
Everythingm but most especially the comfort and the money value for the stay.
The room The hotel is far from city center. (Maybe it is good for business - but not for holiday.
Front staff is very kindness. High quality comfortable big room, quiet position, breakfast is very good and best service.
the positionand and cleaness of the room.The staff were frindly
Good value fo money. Pleasent staff. Hotel seems to be quite old, should be renewed. Breakfast very good. It was a nice stay.
Very clean and comfortable
Confort of bed Noise
There was a feeling of homeliness and staff were friendly and obliging. Room was very clean.
Enough Room size and bed. Silent environment and good restaurant near the hotel.
A pleasant small hotel that had obviously undergone recent, tasteful, renovation. Homey, quiet garden behind hotel bordered river. Great for afternoon lounging. The innkeeper, also the chef, went out of his way to make us feel welcome. Dinner was the highlight with regional dishes and wines served to ten diners seated at one table.
The setting near a river and in a quiet place pleased us. The villages and towns nearby are lovely.
The style and ambiance of the Hotel was superb and all staff very helpful with a good grasp of English language. The room was superb with a great big bath perfect after 17 hours driving! We were not told that you had to pre order a dinner if you wished to dine at the Hotel but the staff did ring and book an excellent local resturant
The service and the room was perfect.
As soon as we arrived we were make really welcome by the owner. Our room was so romantic overlooking the small river but also well-equipped. The public rooms were so relaxing and truly lovely with an 'honesty' bar. Outside was ample room to relax and enjoy the ambience. Although we didn't eat at the hotel we definitely will next time! The owner made some excellent recommendations of where to eat locally (Maximillian's) and buy wine. This hotel proved to be a perfect stop-over for a couple of nights en route to Italy.
Very friendly staff, they do their utmost. The atmosphere is perfect with country style lobby. The rooms are tidy and clean in the same style like the lobby. Perfect for vacation or to relax a bit after a long business day. You have to book in advance for the dinner, which starts a bit late for my customs: 18:30. The food is quite heavy, which is typical in Alsace as I have experienced. Single menu for taking, or leaving it.
We had a traditional room on the top floor and it was very comfortable with a modern bathroom, good bed, enough space and a view of Haut Koenigsbourg castle. We did have to climb 3 flights of stairs, which was not a problem for us, but may be for others. Breakfast at 12 E each was too expensive for us, and the nearest alternative is in Selestat.
We loved being out in the country. It was very relaxing to enjoy a drink by the river with newly made French friends. The breakfast and atmosphere were so enjoyable. We ate there one night (need to make reservations) and it was a real treat - food fresh from the market and so delicious. The location was perfect for getting to the wine road and those quaint little towns. Thank you, Stefan, for a wonderful weekend!We will come back.
wonderful, peaceful location along a river smoky reception/lobby area