Breakfast was good, bed's are comfortable
it was quiet,and helps one to sleep if you need to without disturbance,but the room numbers should be written more boldly to avoid people knocking on another people's door. people missing their room number and waking me up
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
Proximity to transport connections Poor welcome on arrival - quite disinterested
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
Clean, staff were wonderful. Lack of amenities... Broken equipment
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
Generally everything was good
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
We stayd at the hotel for nine nights. It is bad situated in an industrial area. I you are intending to visit Vernon it can be useful to check up other alternativs. It is bad situated in an industrial area.
The staff were very friendly and the accomodation very clean and comfortable. We would have like to have eaten a meal there but we new that facility was not available but it would have been nice to have it as an option.
you get what you pay for.
Staff went out of their way to be helpful. They were also exceptionally friendly. Furniture were very uncomfortable and the room small.
Hotel reception staff were very helpful.
staff very friendly Shame there were no leisure facilities ie pool or gym
very good ratio comfort/price
Very friendly staff. Good in English! The view from my room on utilities
All the Staff on the reception desk, day and night were extremely helpful. They helped with several enquiries I had about travel and transport etc Even though it is quite a large hotel, the friendliness of the staff gave the hotel a warm and personal feel to it.
Hotel staff where efficient and very helpful.
easily accessible air concidtion did not work
Clean and reasonably quite considering the location Difficulty with the wifi.
It was close to my point of interest Its got no refrigerator, and airconditioning system, and this particularly makes it difficult to sleep at night cos I had to open the windowsfor fresh air and the noise from vehicles on the high way affected my sleep.
Good food, service. No airconditioniong. Noisey road.
Hotel was very quiet and the staff was nice. We could use a phone to dial out in our room. We were not informed on the website that the hotel reception is closed at Saturday noon until Monday morning. The front desk answers the phone on short periods during the weekend but no incoming calls could be transferred directly to the rooms.
well located - good price - comfort ok
Private parking, nice breakfast n/a
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
location and great service I couldnt switch off the air conditioner
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
It was close to Monet's Garden at Giverny, only 10 mins drive away. It was out of the way. There was only one menu choice for dinner at the restaurant. The staff were initially quite aloof. You needed to speak French for any queries as the staff did not speak any English.
10 minutes away from C.Monet Museum, but there is hotels closer!
Very friendly and accommodating staff. Great breakfast. Although the staff did not speak english, they were very friendly and were patient with my requests. None!
The public rooms were very well appointed and the staff extremely courteous and helpful. Only 1 pillow on the bed. Bar area cramped into Reception. Pasta only available with main meal.
Beds very comfortable and toilet/shower very good. Overall we were very pleased with the hotel and its convenient location, very relaxed atmosphere. The family were impressed with the wide selection at breakfast. Slight disappointment, one of the reasons for booking the hotel was the convenience of a restaurant facility. Regrettably this was closed on both the days we were there, I notice that in the hotels own publicity it is closed on Sundays - this is not mentioned in your description. My daughter felt and I support her, it would be nice to have coffee/tea facilities in the room as is usual in England.
The hotel was as described -the rooms were good, the staff were friendly and helpful and the breakfast was very good. We were returning to Calais after a touring holiday & chose to stay in Vernon as our daughter had stayed there several times in her teens, with a family, and we had also visited with her once. Nothing
Easy access to the restaurant and the good food preparation. The staff was comfortable and agreeable to work with with our limited French vocabulary! Having to walk through the smoking area right at the front entrance. It was difficult to find the hotel.
We stayed at this hotel after visiting Monet's Garden at Giverny. The staff were very welcoming and our room was small but comfortable for one night. The restaurant meal was excellent. Good wifi connection and parking. It is just off a main road but with the shutters down we were not disturbed by traffic.
We found the hotel extremely welcoming and eceptionally clean. The Staff etremely helpful, friendly and polite. The Restaurant was of a very high standard in cuisine, style and decor. A thoroughly recommendable hotel in every respect.
Basic but clean and comfotable. Good WiFi. Plenty of free parking.
Lack of power from 7.30 in the mormning. Was not re-established when I left at 8.10
The hotel had a good place to take breakfast The staff was not polite at all and the towels felt like dirty
The hotel was good for a 2 star rating as I tend to try 3 stars and above subject to availability! Nothing really apart from maybe closing down at 10pm in the evening!
Adequate Parking area scruffy and dogs barking all night left in car outside. Walls are paper thin between rooms you can hear a light switch being turned on and off.
No wireless connection in the room.
Hotel staff was really ver nice and helpfull. Next to hotel is Grill restraunt (a little fast food) but also with next staff. Food was acceptable quality. There are not many possibilities to do something at the evening. Rooms are clear but very simple. But for this price I think it is quite fair. In rooms is a little too cold.
Poor food selection,and impoliteness of staff. I have stayed at Campanile hotels before and my stay was pleasant. That is why I chose to stay here again but I must say that my experience at this particular location was subpar.
friendly staff, modern design of rooms, free parking and free use of wifi. Good to provide electronic kettle with plastic cups and coffee and tea. it's more like a overpriced B&B. The outlook of the hotel is more like a warehouse. The room is extremely small despites its out-of-the-way location. Stain marks on bath curtain and bedsheet. Noise from the main road.
Very close to the motorway and the buffet was amazing!
Close to motorway Restaraunt was very bad service and food not a good standard
Overall hotel was clean and fresh looking, rooms were very clean with good state of decor. Campanile Epone had no real Bad points Campanile Beauvais, however, was worst hotel experience i've had, dirty rooms, overall shoddy appearance
Occupation was good. In the past I stayed there and the hotel was very empty.
The Chateau was magnificent as were all the internal oak features. The restaurant was outstanding, and good value for money, with excellent cuisine. The setting was perfect and we were disappointed it was too cold to use the swimming pool. We look forward to our next visit when large open fires will be burning in the winter. The room decor was a little tired with a few water stains on the ceiling
The food, the service, relaxed. Our room was rather basic, dark and cramped. No tea/coffee making facilitities. No lounge area.
The Chateau was lovely, beautiful surroundings and impressive building. |The staff, who I think were family, were all very friendly and accommodating. Our daughter and granddaughter had a superior room and it was spacious and clean. Ours was a standard and it was clean and the beds comfortable. The adult breakfasts were delicious and served in a very pleasant conservatory. When we booked the web site did not process the booking very quickly ( more that 30 min ) so we re booked thinking the booking had not gone through, it had! Cancelling the second booking was done efficently the following day but the resopnse from the web site needs to be quicker. Also when we booked it stated that there was a restraunt, having booked we got an e-mail saying that it was closed on the night we stayed. Not good when you are travelling with a 2 1/2 year old. We booked 4 breakfasts and there was no breakfast, adult or child, served to my granddaughter. I had to ask for milk for her to drink, she actually ate from our breakfasts. Our bathroom was shabby with a very limescaled shower but it worked and there was enough hot water and clean towels.
Location Resturant was closed and breakfast was disappointing
I like the oldy worldy feel of it... I was expecting a more up market hotel but really enjoyed the old feel of this hotel... The meals where rather expensive and none of the staff could speak English... but they where all very friendly and helpful....
The beauty of the place, both inside and outside of the hotel.
nice hotel in nice town. Good for Paris on the train. Meals looked good but restaurant was full on night we stayed. Good bistros in town Rooms a bit tired.
Restaurant was good, Parking was available on the public car park outside the hotel so no need to pay for parking. Good location in the centre of the town. Easy access to Monets garden at Giverny. sounds silly but the front doors were stiff and a bit difficult to get in with your bags.
A good base for exploring nearby Giverney a few miles away. here are ample restaurants and shops within a few blocks of the hotel, and a lovely park along the Seine. The staff was friendly and helpful, and we got what we expected. Try the adjoining restaurant, which was excellent! No air conditioning or fan, though it was not hot during our June stay. Also, no refrigerator or coffee in the room. And if you can get street parking, opt for that because getting out of the narrow parking garage exit can be quite difficult, and I wouldn't want to try it in a large vehicle!
Stayed here for one night so we could visit Giverny. Room for 3 was good size and very comfortable. Liked the separate WC apart from shower room, as this was very convenient for three people. Wish it were closer to train station, but only a 15 minute walk.
good hotel in centre of vernon town close to giverny
good location - en route back to England/ near Monet's garden comfortable clean room reasonable price no tea/coffee making facilities in room breakfast a bit minimal
city center location very average. not qualifying for a 3-star rated hotel.
fair size room. elevator. tv. ventiladed with windows including in the bathroom. beautiful dining room and garden, very good breakfast. secured parking if reserved. no
Its not what I didn't like it's just that there's nowhere else to write this down. I've answered yes to recommending hotel down below, however only for the right situation, which is either doing what we did or if somebody was touring the area by car, as the area is pretty but the view from the hotel is not
The twin room although small was very well designed, making the most of the space available. The staff were helpful. There is no view but this did not matter to us. There was hot water and working plumbing. The heater really did not warm the whole room although the extra blankets provided did the job.
Close to shops. Room was smart with tv and a good firm bed. Restaurant food and service was excellent. Staff friendly and helpful, English spoken. Would stay again. No tea/coffee maker in the room.
Didnt like it at all !!! According to the advert it was supposed to have a TV in every room except for mine !!! Had to walk for 20 mins to the hotel restaraunt
Very ffiendly and helpfull front desk. Breakfast was adequate although limited seating available so had to wait 30 minutes. Bathroom facilities extremely cramped.
hotel was very cheap and served our purpose for one night stay over. Staff were very helpful. Rooms are very small and basic, but ok for the price. The location/area was not good for restaurants/bars etc
Unappealing building in an industrial area. One towel for two people. No shower curtain. Tv remote did not work even after getting new batteries. Barebone breakfast.
The willingmess of the staff The restaurant was not open on a Saturday night. The young man on duty kindly cooked us some dinner but as we booked this hotel specifically because it had a restaurant we weren't impressed!
Good parking, nice restaurant Difficult getting into town without bringing the car
Pleasant staff, clean, reasonable cost Very slippy bath, we both had a fall whilst showering. Locked out of hotel for 15 minutes when keycode failed to open door.
Room was clean. Free WiFi. Hotel was very dated and was in need of refurbishment. The room was very basic. The staff were not very friendly. I amended my booking the week before my visit, but the hotel had not been made aware of the changes.
The hotel staff were very polite and helpful. Everything was clean and comfortable (as much as this price range is typically) and the gardens were very beautiful. Although it was a Tuesday night I was surprised that the restaurant wasn't open and had made the hotel booking with the restaurant in mind. As a result of this, and the fact that it was already 9:30pm when we headed out to eat, we had to settle for take-away Pizza from a nearby town. I don't consider this circumstance to be the fault of the hotel as such but was nonetheless an inconvenience created by the restaurant being shut.
Nice garden in front of the rooms and friendly staff. Good parking. Very old rooms, with little maintenance (paint falling out of windows frame, burned light bulb, walls with almost no sound insulation)
friendly staff We arrived mid evening and the restaurant only had a "cold platter" available but the Campanile down the street had a marvellous salad buffet which we enjoyed Initially we were given key to a room that was not made up but this was quickly remedied .
Not much actually Seemed a rough area, poor security, very stuffy room and restuarant closed all weekend plus no breakfast before 9.00am on Saturday.
the dinner was very tasty and fair priced, but the breakfast was under par