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the location is very good, the staff friendly and helpful, we did not like the standard of comfort this is not 3star quality. the rooms are basic decor poor in need of refurbishment, menu lacks imagination
We were made extremely welcome in this very family orientated hotel.
The staff was excellent, from the reception to the restaurant servers to the lounge/bar attendants and housekeeping. They could not have been more helpful and accommodating. The location on the river is fabulous, and the proximity to restaurants, the marché en plein air, the boulangeries and the delights of the Vézère Valley are exceptional. Definitely request a room overlooking the river. The roof top terrasse was spectacular at sunset. The rooms could use some updating, but everything was clean and in working order. All non-smoking rooms would be an advantage. If you're not used to traveling outside the US, you may not be as pleased with this hotel as we were.
Position in the city and surrounding area (lot of sites to visit by car: caves, castles etc)
The staff couldn't of been anymore friendly or helpfull ! The rooms are big and spacious and the view was beautiful (we booked a river view room) Although the rooms are big and spacious it was far too warm, there isn't any airconditioning and it's a must in France in August!!!!
Very pleasant, helpful staff who had a cheerful attitude with customers and each other. Very well located
location superb Standard of service only adequate, certain areas grubby and badly in need of refurbishment. O.K. for a one night stop-over which is a shame as Le Bugue is an ideal base for visiting the area and the hotel could be a wonderful attraction
Its location is quite good. The village is nice, but specially due to its surroundings: the river, the villages of the region,... The personal was nice and the swimmingpool is great. We ate in its restaurant, and the meal was good. The worst thing is our case was the bed: they should be urgently changed. It is an old-fashion hotel, but somehow charming at the sametime...
Friendly staff, and the view from the room was fantastic. The rooms were nice, and spacious.
Hotel staff were always so eager to please would have liked the star rating to have appeared on the website
Staff were extremely friendly and the rooms were very clean. The hotel was warm.
good value, good location
The location of the Hotel and friendliness of the staff. Not really
Charming, well-located small hotel with an excellent restaurant. Christophe will make you special dinners for the regular cost. He also speaks English very well and is anxious to help. Hotel is very close to aquarium and other attractions for kids.
Very friendly, excellent food, excellent value. Highly recommended.
Nice family-run hotel. We particularly enjoyed the mannerly dog next door at dinner every evening. No lift. Our room on the top floor was a long climb with heavy suitcases.
Excellent restaurant/food No lift (acsender)
Freindly and helpful staff. English speaking manager. Very good location, both locally and for trweling in the area. Food in the restaurant was a culinary achievement. A recommended choice for staying a few days in the Dordogne area.
excellent staff and service
Everyone was very friendly and helpful, the bed was comfortable and I just relaxed!
Pleasant staff Nothing bad about the hotel but some of the guests there were noisy early mornngs - (guests banging doors etc and noisy water systems from toilets etc in other rooms)
Hotel was in a lovely old building right in the centre of Le Bugue, so we were able to go for an enjoyable walk in the evening. Had to wait a while before staff stopped at the desk so that we could check in. Were told we could park outside but not that we needed a parking disk as the hotel was in a blue disk area and so we had to move the car. Then we found out that the hotel had the blue disks but had not offered this information.
convenient and value for money it was basic
Located in the centre of Le Bugue. Very basic room, common areas badly lit
The staff was very friendly and flexible. We arrived around 02:00 am and that was no problem, they also left the breakfast longer to let the kids sleep longer. It was not too clean. There were hairs in the bathroom and shower that did not belong to us.
Convenient for my work meetings. I asked for a quite room and ended with a very noisy room above the bar and on the main street. I had to work in the evening and the broadband in the room as advertised by the hotel was not available. There was an internet cafe which was totally unsuitable for confidential work. A disappointment as this was one of the main reasons I chose this hotel.