staff were very helpful generally, hotel was very quiet and located very conveniently just off the Caen ring road.Parking wasavailable right outside my window as it happens, and was free and secure. Not really, the room fittings could have done with a few simple repairs, eg the shower riser clamp for the shower head did not retain the shower head in position, consequently the shower head slid down the rail of its own annoying accord. Also Tea / Coffee kit in room had no milk. Hotel had no maps available for the Normandie beach areas, which is a bit strange as its allegedly a popular hotel for visitors to that area??
Very friendly staff, clean, and a convenient location for Normandy business school where my daughter is studying. Also located next to Buffalo Grill which was excellent. Nothing
good location for Normandy Beaches No frills
friendly staff and ease of access as well as good value for money
Hotel in need of investment. Bar area poor, and the restraunt claiming variety of cuisine was inaccurate. Would not recommend hotel to any family seeking accomodation in Caen as there are no facilities in the hotel or in the vicinity of the hotel for families.
The staff were very helpful and really polite and the breakfast was good It was a bit noisy and the view wasn't that great but then it was also very cheap so you get what you pay for!
Very close to the tram stop - tram goes into the city centre and you can leave the car at the car park.
Rooms were spacious and conveniently located next to a Buffalo Grill. Probably could do with a refurb.
The hotel was very easy to find from the directios given, only a matter of minutes from the motorway.. On arrival the staff were very friendly and helpful with an excellent understanding of English - far better than my French. The rooms we booked were clean and comfortable - ideal after a days travelling. If needed the bar is open 24/7!! Although there was tea and coffee facilities in the room there was no milk, reception was unable to supply. The dining room was not open as it was a Saturday night - however I can thoughly recommend the Buffulo Grill 2 minutes walk away.
Overall the hotel was clean, The staff was helpfully Hotel returant wasn't open on the weekends and holiday so it made it hard to find a resturant for dinner.
free wi-fi, position
The Manager was very friendly and helpful. The location in Caen harbour is excellent. The rooms were clean and comfortable. No
The hotel Courtonne was in an excellent location for our 1 nights stay, nearby Resturants were very convenient, double room although very clean was small and it was a very small double bed, very friendly and helpful staff It is in a town, so noise of people having a party in nearby appartments could be heard into the early hours of the morning
Warm welcoming staff and a comfortable room at a low cost
Bars / restaurants on both sides of the hotel = a significant amount of noise.
Very cheap If you control the adress and change it as it is in the Premiere Classe Hotels Catalogue it will be easier to travel by car and find it. And also if you can confirm the name you reserve the hotel for us it will make it easier to check in with machine.
Complicated system of registration in hotel and getting of the rooms. Registration number I've got from booking.com was too much long and didn't allow to take rooms without an emergency call.
although budget hotel the room was clean and comfortable not much ventilation in room - too hot
Receptionist moved our rooms so we could be near our motorcycles for added security. No tea/coffee facilities in rooms,
Very handy to reach the early Portsmouth ferry from Caen.
price really, really small - the hotel staff were gruff and borderline rude
Dreadful - I have stayed at numerous budget hotel chains in France - including Premier Class - and I like to think I have a good idea of their good and bad points, but this one was in a class of its own. The automated check in didn't work properly. My son and myself must have spent ten minutes in freezing weather ( 10.30 at night) trying to get in. I didn't have a choice about the arrival time as I had just arrived on the ferry from Portsmouth like many of your guests. Freezing cold - like a minute prison cell and about as welcoming. Never again!
cheap bunker like, small, miniscule shower.
value for money remote from night life
Close to main road with adequate shopping and dining facilities nearby Could d with a spruce up, neons not working a lick of paint here and there
Good location,easy to find. Restaurant open to 9.30 pm which is not always the case in similar hotels we have stayed at and helpful as we didn't arrive until 8.45 pm The shower screen was too short and as a consequence the bathroom floor became very wet
The beds were very comfortable and staff were helpful. The location is a long way from downtown Caen.
Excellent value for money Perfect location for Caen centre and roads out Good food Welcoming and helpful front desk staff Convenient parking Cleaning the bedrooms needs to be a little more thorough(dust under the beds) Breakfast counter is rather crowded Hot water for tea and coffee needs to be filled up more frequently at breakfast time
Very reasonable restaurant. Food of good quality. Friendly staff. Rooms small but adequate for the purpose.
very near to the war museum. you need transport to stay here.
location of the hotel for visiting the normandy beaches which was the main purpose of our visit. Free parking on site very convenient. family room consisted of 2 rooms with interconnecting door. rooms adequate for our needs. kids delighted with free WIFI. did not get breakfast as 7 euros per head added 35 euros to our budget. Maybe if they offered croissant and drink for 3-4 euros we would have availed of it!
The lady who checked us in was very pleasant, helpful and friendly. She also served us dinner and again was charming.
Friendly staff, proximity to the Memorial. Tiny twin bed room that only barely had enough room for one small table, so one bed had no bed side table. In fact the room was so small that the curtains couldn't be pulled across without moving the one bed. Ridiculous. Plastic coated mattress covers meant very little sleep due to discomfort until we realised what it was that was making the beds so bad. Pre-fabricated shower-room.
It was easy to find and close to the memorial. No one spoke much English. And good luck to you if you need to do laundry while staying there. No one could tell me where there was a laundromat.
Very easy to find from Caen peripherique. Not much coice of eating places in immediate vicinity.
Locati0n, price. Staff were the nicest people and helpful, breakfast good and substantial.
You get exactly what you pay for. Basic facilities at a reasonable cost, with an adequate breakfast.
Friendly welcome; helpful with breakfast options for special diet. Handy for supermarket petrol.
Easy stop over on the way to the ferry in Caen. Futuristic egglu/ferry cabin style mini bathroom with powershower. Receptionist not computer screen to book in, even though it was 10 pm. Gate on carpark at night which was good as it was located on a bit of trading estate. Bunk beds in the family room were ideal for our kids but might have been a little risky with 2, 3 or 4 year old kids. Map on booking site wouldn't print.
Room was very clean and appeared to be newly decorated. Wifi was intermittent.
ideal location for normandie beaches, pleasant staff, very clean
Very friendly staff and good breakfast. Hotel was very clean and well presented. Room was not serviced after our first night (i.e. bed was not made and towels were not changed). Hotel pillows were extremely thin and the second towel was only half size
Friendly helpful staff, dinner at restaurant was convenient and good, checking in and out was easy. Bathroom was small and shower awkward to use, bed covering was too heavy, to warm with it and to cool without it.
Ideal for an overnight stop before an early ferry. The bathroom could have been cleaner!
Externally the hotel is like a factory unit but inside it's an oasis of charm and refinement. The hotel has a famous restaurant which, alas, is closed on Sunday nights.
Very pleasant, relaxing 3 night stay. Very quiet, as our room was located at the back of the hotel, away from the main road. (There were not may other guests staying while we were there.) The location is good if you have a car, both for the city centre and other places of interest close to Caen. Very comfortable clean room, lovely bathroom, excellent shower. Friendly, helpful staff. Breakfast was more than adequate and beautifully presented although limited in variety and probably not worth 15 euros - ours was included in the price. We had lunch in the restaurant on one day and it was a indeed a memorable experience! Definitely worth the money. After the second night,soap and toiletries which we had been using were replaced with new ones, which I thought was very wasteful!
Superb restaurant. The bedroom was very stylish and comfortable. Good car-parking and with easy access to the ports Needed flannels (face-cloths). Coffee making facilities in the room would have been helpful. These were minor imperfections
Courtesy of staff, comfort of facility, and value of money. The design of the rooms is outstanding. Hotel is one of the best I visited recently The choise available at breakfast.
The bedrooms were well designed and the beds were very comfortable....The restaurant was amazing for dinner with high class french cooking
Best food ever! None
The courteus and cooperative attitude staff, quality of the restaurant, good service, parking Slow, almost unusable WiFi internet in the rooms
The room was lovely and the restaurant was amazing. The location was a bit off the beaten path.
Staff were extremely pleasant and helpful. Room was very elegant, modern and tastefully furnished. Breakfast selection was great and perfect for our needs. Superb restaurant. Only one English TV channel, BBC World News. No sports channels or Sky News.
Very friendly and helpful hotel staff. Excellent location very close to old city centre, shops and restaurants. Wonderful buffet breakfast. The 'standard' room was a bit on the small side, but ok. We had enough room for the 2 of us.
The service overall was predominantly very good, especially at the restaurant. On arrival we came down for a drink after check in, we were kept waiting about 20 minutes before we were able to get a drink, I had to ask her her 3 or 4 times during that period,This was the only blip, the service thereafter was very good from the reception desk.
Superb food and service
was wonderful and friendly. Diner was outstanding! too much rain...but I guess you cannot control
Hotel is clean, quiet and has very helpful staff
Outstanding food, excellent staff, wonderful atmosphere, good location. I first stayed here about 15 years ago and the level of service and quality of the food has been maintained with the same level of excellence and care - an outstanding tribute to the dedication and care of the management and staff at Le Dauphin.
Excellent location for town of Caen. Good for shopping. Parking a problem. Breakfast not good value for money. Nice hotel overall but for a 4 star rating needs a bit more. Bathroom very sparc with accessories, hair dryer very poor wall mounted. Bar expensive for drinks.
Quiet, parking possibility, very good situation
A high standard hotel in an excellent city centre location. Good parking.
Magnificent building set in beautiful grounds.Excellent for a stop off as close to Cherbourg and for visting Bayeux and the famous beaches.Good service.When we have stayed here before the food has been very good.However see below. On the night we stayed Monday 11th Sept there was a fixed menu at night.I appreciate many gourmet restaurants close on Mondays and sometimes Tuesdays but they are missing a trick during the summer months.Further we arrived at lunch and there was no food at all !!
The restaurant was excellent. The room was very comfortable.
We had stayed there once before and we loved the ambiance and the location. The lack of restaurant dinner service and of the bar on Mondays was a drawback. We had a much better experience when we stayed there last July.
Excellent ambience,excellent food, delightful pool,delightful decor, impeccable service,magnificent gardens
The Chateau was beautiful. We had a very large room (superior room). It was a welcome respite after a day touring the Normandy region in the rain!Enjoyed cocktails in the lounge and dinner by the fire(be sure to ask to be seated in the room with the fireplace) We felt the location was convenient for touring but quite a distance away from other restaurants. The hotel restaurant was very expensive. We felt at least breakfast should have been included in the rates. Service was included but was not mentioned again when we asked.
Great location; fabulous restaurant; nice rooms; pleasant staff; wonderful place to stay for visit to Normandy
Beautiful castle...friendly staff...outstanding kitchen..
beautiful location, services, facilities, breakfast, dinner menu for late check-in
The hotel looks great from the outside. It was downhill after that. The hotel is isolated. Finding a batman was a challenge. Poor service. Bad rooms. We rejected the first one offered because it smelled damp and were put in the attic. Bathroom was new but decor of room and most of hotel was in dire need of a makeover. Expensive food was not up to normal standards of a Relais and Chateau property. Would recommend avoid this place. No one even answered room service calls on last day and there was no one at reception for over an hour to make up our bill. a bad experience.
Beautiful building and setting, with lovely gardens - and the food was very good. Enormous, comfy bed! This is an expensive hotel for food and drinks (for France). It seems quite geared towards the tastes of wealthy international tourists, on a particular circuit - and the atmosphere reflects that.
Proximity to centre of town terrific. Underground car park very convenient. Easy access to restaurants, shopping and Chateau.
location,room,breakfast,room service and staff excelent
The location was good, and on Sunday morning there was a market outside.
Car Parking was convenient and so was the postion of the hotel. The restuarant was expensive and poor quality by comparison
Happy that the reception staff spoke English and were helpful in booking taxis and advising re local information. I did not like the fact that I was unable to get any food before 7 p.m. in the hotel or in fact in the town. I had been travelling all day and there was nowhere to eat anything. Even the hotel's room service was not available in the afternoon - not until 7 p.m.
Very noisy outside late into the night. Duvet too heavy and therefore too hot
friendly staff easy parking cost
Welcoming environment in the hotel. Comfortable lobby, nice and friendly service.
Room (327) facing courtyard-very quiet despite city centre location.Excellent bed & opaque curtains-slept well. The air-conditioning was turned off.No fridge in room.Hot food not replenished at breakfast.
Hotel easy to find clean and tidy rooms staff very helpful No real bad points
excellent location, clean and modern and quiet
central location, overlooking a square with trees and flowers
Town Centre Location was very good No parking, however public underground opposite
Friendly staff,excellent location
The room is in good sizeand internet is perfect no
The staff were very helpful and the rooms were cleaned with fresh linen everyday. The hotel is very central and there is a short walk to shops, food, restaurants. Breakfast is reasonably priced and car parking opposite is also reasonably priced for 24hrs. It would have been nice for the hotel to have a restaurant for evening meals and a better bar area. The rooms lacked comfortable seating.
Proximity to the airport was important, we enjoyed the breakfast at the loby restaurant as well.
The behavior of the rep was very good.And they can speak English very well. I wish they serve only boiled egg at the breakfast.
One of the better hotels I have stayed in, it ticked most of the boxes. Clean,Friendly, Helpful, Location etc. The rooms were too hot, the air conditioning unit did not work it continually blew out heat.I switched it off and slept with the window open
Location, modern, clean no
The hotel is immaculate. The proprietor, Mr. Regis is very nice. The room was very quiet and the wifi worked well. He operates a bar/cafe on the premises as well. There is no elevator but the proprietor carried my large suitcase upstairs for me.
Good for staying for a night. Not the worst of the Novotel hotels (comparing to Le Mans at least), but will not stay there next time. Actually do not recommend Caen at all, Rouen is much more interesting.
excellent launching site for surrounding countryside
Location a little out of town centre and right on the ring road. In room internet was advertised as being free, but didn't work at all and hotel staff had no idea about it.
Large, comfortable and clean room and spotless bathroom. Easy access by tram into Caen centre.
The hotel lobby was clean and the outdoor pool area looked nice It was not clean at all. Our room had filthy carpets.
An excellent hotel to use for a night's stay whilst travelling through France. Clean, comfortable & a good atmosphere.
Clean, comfortable hotel. Some members of reception staff were rude and unwelcoming.
Very accessible location, restaurant was good, would recommend.
Paper cups and poor tea / coffee making facilities. The cost of drinks at the bar. Lack of bath towels in the room
The room was comfortable and spacious and close enough to Caen In the room there was a chair which was a little bit dirty.
Location was fantastic, walk to sights and restaurants, parking avaliable opposite hotel. Lovely Port view.
As in many other cities in France, the service in the hotel makes you forgive them some other things. Nikolas advised us everything we need and even exceeded our expectations in his hospitality and willing to communicate in good English. Seems we had the smallest room (203 if I am not mistaken), but with biggest bathroom (we've rechecked on evacuation plan). Everything was veeery simple, but clean and cosy, the price is fair. The street wasn't too noisy, hence I slept well for 2 nights we spent there, that is very important. WiFi worked well. Breakfast was tasty. The room was slightly claustrofobic at first sight, but that wasn't a big deal for us. important for drivers - parking is not private and can't be reserved. It is in front of the hotel, but public and between 3 and 10 pm it can be really hard to find a place. But you should just "hunt" it for 5-10 minutes and most probably somebody will leave. There are other parkings in 5 minutes: open near marina and also underground under chateau, but I don't know the price.
My parents came over to visit us in Europe, my dad wanted to go to Omaha and Utah Beach, the hotel is very close to both so it was a great location and for what we paid per night the hotel was great.
The staff were friendly and efficient. As I said above, the staff were friendly and efficient but I drove past the hotel at first because the place is so dark and not very welcoming. The twin room and toilet on the 2nd floor smelt and felt damp and the bathroom was bit of an afterthought. This hotel needs some money spending on it to bring it into the 20th century let alone the 21st. If the wife had been with me I would have left and gone somwhere else. Also, at e50 per night it is very expensive for a single traveller and e7 for a bread and jam breakfast is over the top. However, in it's favour a lot of the other hotels in the area don't look any better. My room overlooking the port unfortunately meant I was kept awake half the night by singing drunks and fat girls standing in the road trying to do a belly dance. Gruesome. Thought I was back in Hull. Sorry, and it's no reflection on the staff but I won't be going back.
The hotel staff were extremely friendly and helpful and made our stay very enjoyable. The hotel is clean and comfortable and our bathroom was fantastic with a wonderful bath. We really enjoyed our stay and wuld recommend the hotel to others.
Staff really nice and helpful, perfect location on the port and 2 min walk from the main center. A bit noisy at night, but bear in mind the place is in the main center, surrounded by bars and pubs.
The staff were very friendly and helpful. The room was not very big but big enough with a good sized bathroom - no shower but a shower head on the bath. The hotel is at the port and we had a very of it from the room. Not too far from the train station
A restful location and a basic, clean hotel. Food excellent
Excellent location near the highway and close to town. Price/quality very good. Meal serving details could improve a little bit.E.G. Serving bread without butter on our table and with butter on other tables. White wine too warm. Just little details that improve overall image.
As an infrequent traveller to France, the helpfullness and fluency, of the recepotion staff, with the english language was a real bonus. The breakfast buffet was excellent, fresh and plentiful. The rooms were very clean and orderly and the hairdryer a plus! I would highly recommend this Campanile Hotel to my friends. Nothing - all was in order.
secured parking, good staff, very quick checking poor phonic isolation of the room, poor breakfast for 8 €, difficult to find at night.
For the price the accomodation was clean and adequate. Breakfast was excellent. Room was extremely small and difficult to move around with two adults.
Convenient, clean and friendly Nothing
Friendly Staff. Hotel restaurant No
Location was convenient, in that it was close to the train and bus stations, but the surrounding area was a bit dull (10-15 minute walk to restaurants and old town)
Very spacious, well located. Perfectly fine for an inexpensive place to sleep. Very friendly staff Very, very cheap feeling furniture. (The cabinet panel covering the dishwasher fell on my ankle when I tried to open it.) I'm also not a fan of bathrooms with no shower enclosure.
Good location near city center and shopping streets. Close to the tram that comes from the train station. Close to the bus stop that goes to the Caen Memorial. It's definitely a budget hotel - nothing fancy. My first room had a weird smell and also the wifi did not work. I was moved to a room on the ground floor which was a bit better.
It was located in the heart of Caen, only a minutes walk from the centre. The bathroom door was a bit strange. The door has a see through glass panel so you could see anybody who just happened to be sat on the toilet!
The location of this hotel is very convenient. The bathroom was big, bigger than the room which seemed a bit strange. I think the photos of the room on the Internet do not really reflect the actual quality of the rooms in general. I saw two rooms and both were much shabbier than the photographed room. There was cigarette burns in the bed cover and the bed itself needed replacing. I have stayed in other two star places on my trip and they have been much better than this for the same money. I was disappointed that the hotel information was so misleading.
I liked that I was able to come and go from Hôtel Des Quatrans even late at night. It was also nice to be able to leave my luggage in the lobby before check-in and after check-out.
This was an ideal stay for a one night stop over with the kids (4&6) in the family room.
The hotel is centrally located, with restaurants and shopping close by. We used Caen as a stopover on our way south, and we found the location and town itself convenient. Free parking was a nice perk, as the town seemed quite heavily congested. Rooms were spartan but clean, and beds relatively comfortable. Quite a lot of noise from the bar (we were situated on the ground floor) but this did stop at 10pm. Breakfast buffet small but adequate.
It was conviently located in the town near to the castle (although we were only passing through on business). It was also close to some excellent restaurants. Good budget hotel. For some reason it took ages to pay, and the hotel didn't accept American Express (although the receptionist didn't know this). We left before breakfast, so I cannot review it.
Ideal location for Central Caen, close to the shops, resturants and nightlife but not so close to interupt the peace and quiet of the hotel, bar was open late and provided a nice atmosphere for us and some wwII vets to have a drink and chat Unable to meet of request for twin rooms but understood for the period
Rooms were clean and though small and basic, were comfortable and what we expected for two stars. The shower was good. The associated restaurant next door was superb. The breakfast buffet was, again, basic but nice. Our room got the afternoon sun, which might be nice in the colder weather, but was sweltering in the summer heat, without fan or air conditioning.
Pleasant and friendly atmosphere. Safe storage for our bikes. Helpful staff. Our 4th visit there.
Spacious room, very friendly staff and secure parking
The location, and the reception staff went beyond their duties to help us during the strike action.
the constant helpfulness and charm of all the staff - they were always there to help. in fact we arrived one day early so had 4 nights and they were able to accommodate us - paid extra and had a deluxe room which was great. nothing at all
in the city centre noisy if room on the side of the street
Good location Car park is very difficult to use (very tight entrance, exit and little room).
We were only there to sleep a few hours, but it was a nice hotel. Breakfast was nice too. The young man at the desk was incredible! Very difficult to find even with the car navigator, hotel maps, map24 etc. If you don't know Caen, the minute you get in the city, call them on the phone, they speak English perfectly, and they'll guide you in.
staff where excellent
Facilities, staff and breakfast buffet all excellent. Initial approach to hotel by vehicle was ackward as it required us to drive down a bus/taxi only lane but once we figured that out, everything else was ease. On-site parking is available in a secure underground garage but it is limited so book ahead.
very comfortable and the duty manager was extremely polite and very helpful very difficult to find even for residents who very kindly offered to escort us. Much clearer directions with greater information particularly about being able to use vehicle on pedestrian access
Very conveniently located and comfortable room. Excellent breakfast. Helpful staff.