Would you like to save as your currency permanently or for this visit only?
This place is terrible. Lines for check-in exceed 45 minutes due to slow staff and inefficient processes. People cut in line and this is tolerated by staff which makes those waiting have to wait even longer! I complained to Mrs. Garcia (event director and the Manager on Duty) and the next day, still no change. The rooms are run down and furniture came from the 60's. It is like staying at a Motel 6 built in 1960 that has not been updated in 60 years. Run down and old. I have stayed in hotels all around the world. This is the worst hotel I have ever stayed at for service and comfort.
Nothing The worst hotel ever seen. dirty, old, and so expensive. Please don't go there!!!!!!
The level of relaxation I attained at the Rincon beach resort was rejuvenating and revitalizing. The beach and pool are in great proximity. The garden and palms are perfectly placed and spaced. The beach chairs are comfortable. the beach also offers a long stretch to walk or bath along. The pool is nicely shaped with a shallow and deeper end. The hot tub. Is very comfortable and a good size. There's also a swim up bar and a new outdoor grill for your food and beverage needs. Rooms are private and balconies are perfect for relaxing at sunset. The staff was great. All very polite and professional with great knowledge of the resort and surrounding area. Jose Torres, Antonio, and Geneva at bar tending and Marcelo at the front desk just to name a few. They made my stay truley unforgettable. I will return again someday soon. Hot tub and pool need to stay open 24hrs. A few putters for the putting green and I wouldn't mind seeing paddle boards for rent the next time I stay there. Other than that it's great.
I love the infinity pool! Beutiful sunset from the beach.
One of the cleanest hotels we stayed at in Puerto Rico, Great restaurant downstairs, good size pool with hot tub. Swim up bar. Great beach. The bartender over charged for the drinks ordered and after pointing out the mistake he insisted it was tax. $16 for $11 worth of drinks accounts for much more than tax. Other than that, it was great.
The staff and the check in counter was nice. As soon as we arrived to the hotel there was no one to help with the luggage. The elevator was really slow and smelled strange. The balcony of our room smelled a bit like urine. The blanket was the most scratchy uncomfortable fleece I have ever had the displeasure of using. No extra pillows in the room. The room door has to be pulled shut and won't close by itself. The sand was very dirty and littered with cigarette butts.
I liked almost everything. I did not like the small extremelly soft pillows and the air conditioner turns out and on out and on no matter if you put it in low high or auto. we all got sick after leaving the hotel because of the changing temperature in the rooms
staff was very professional,
The atention,everithing is clean , the food is awsome
The hotel is what we expected. The description is a correct one on the internet. It was suited us well for 1 night accommodation and plenty of parking accross the road. It has a nice atmosphere. The breakfast was good. Although the office was closed when we arrived, the staff in the restaurant was very attentive to our needs. The beds are very high. There are too many stairs to get anywhere, but we were warned about this. The pool openning hours are only during the office hours- you cannot have a nice swim in the evening, as it closed from 6pm.
nice tropical setting, great food ,pool,rum bar, service,clean,great choices to have a fantastic meal.
The location is so romantic and beautiful. The staff is super friendly. Can't wait to come back! Try the pizza it's delicous.
I like the relaxed environment and the friendly staff. I didn't like that they were not available after hours (after 5 pm). During the hours they were available (hours of operations) I called a few times and they didn't answer. I left voice messages and there were never returned.
A little hard to find but a nice place. Staff was great. Room and beds were comfortable. Nice restaurants at hotel. Very pretty hotel. Wifi did not work in our room. Not on the beach but a short drive to nice beaches.