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Friendly staff and good food. Large room with bath. Only received free bottle of water for first night.
Room was a nice size. There was a tower fan available and an iron and ironing board in the room. The garden furniture was lovely and comfortable No shelf in shower for shampoo / conditioner. Existing samples kept falling off fixture on wall. No waste bin in bathroom. My partner is 6' 5" and walked into the shower curtain rail. The price of alcohol is way too expensive. £6.00 for a glass of wine.....
Decor in the hotel was very good and there was a relaxed atmosphere, bedroom was particularly well fitted and clean. Bathroom was outstanding. The arrangements for breakfast were not made clear by staff. The buffet area was too small and cramped, cereals etc. The hot plated breakfast was table service.
the food at the hotel was superb also the rooms are very nice all the staff are very friendly,
How modern it was, and the standard of food Nothing i didnt like.
Recently renovated to a very high standard. The rooms were excellent and dining and wine list were first class - catered for a glutten free diet
The modern decor albeit in an old Inn, cleanliness, friendliness of the staff, the excellent quality of food. Exceptionally good value. Music in the corridors leading to bedrooms was a little bit loud!
Good value for money. Location isnt great, on a main road beside a petrol station. Not much happening in Troon either.
It was friendly,very comfatable,clean and pleasant Slight mix up about exact location
Location, friendly staff, excellent room, including decor, and food. Ideal for seeing around seaside towns nearby.
The staff were few but adequate. They were willing, considerate and obliging. The car park was good and easily accessable. It is only two star so allowances need to be made but the carpet in the passage downstairs is passed renewing date. I didn't care for the equipment lying there. For a twin there was only one chair in the room.
enjoyed the relaxed atmosphere, no problems shower could have been better ,otherwise no complaints,would stay again
Stayed in the annex accross road. Very quiet. clean and tidy. no complaints
The friendliness and efficiency of the staff. As it's only minutes away from Prestwick airport, it makes the ideal base for catching an early morning flight.
Pleasant greeting and good service - food good quality - early breakfast on Sunday No
Quick, easy access to Prestwick airport, onsite pub, and very gracious staff who accommodated all my needs. Fair amount of hallway noise with visitors to the pub going by rooms and not the most comfy bed.
Room was clean and daily service was also good. Breakfast was very good. The room allocated was rather damp and cold and below standard. We complained and were re-allocated to another room which was better..
Staff. Only a "7 pounds" taxi from Prestwick airport. If you arrive late it is a good option. Very familiar. We were three people and my bed was not very comfortable. The rest was perfect.
Great location, convenient to airport, bus and rail services. Friendly, helpful staff, pleasant homely atmosphere.
Hot English Breakfast Lack of choice of food