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The owner/manager was extremely helpful and welcoming
Did not have to pay for the first night. Arrived at 21.30 as announced via e-mail. Dark hotel, finally a person appeared and informed me that my room was not available. I got an old and dusty room for the first night.
Very friendly family run hotel. We were made to feel extremely welcome and at home. We will return.
The staff were very friendly. Free car parking. Nice breakfast.
Very nice hotel owners. Good breakfast, great restaurant Hotel has not a 24/7 reception. So it's wise to call when you suposed to arrive.
Service with a smile, excellent food, extremely clean.Highly recommended.
Hotel owners were extremely helpful and friendly, rooms were very clean and had plenty of space with nicely fitted en-suite bathrooms. Our party consisted of six motorcyclists, all rooms were to same standard and secure garage parking was provided at no extra cost. The hotel was 5 minutes from the center of Mayen which comes to life from Friday night but beware mid week which is very very quiet !!
Nice rooms, welcoming host, on site parking, good breakfast.
The hotel was excellent. Tidy, comfortable and clean. The staff were very friendly and helpful. They made us feel very welcome. I wish we could have stayed longer. The hotel is fairly close to the town centre, a 10 minute walk to shops and restaurants. We are motorcyclists visiting the Nurburgring which was 24km away so this hotel made a good base for exploring the area. The owners very kindly let us store our bikes in their garage. We will be returning! None
Good food, great staff, cleaner than my house. Wasn't staying longer
Nice people, good food
Clean and comfortable. Nothing.
Fantastic menu,presented by scottish chef! Rooms were comfortable and clean,excellent value,definite recommended
People very friendly, good price for money, good food, quiet and cosy rooms. Nice view, too, and excellent location in a residential area.
Very good restaurant and helpful staff/ proprietor
sociable drink at bar and talking to chief about the menu and enjoying the meal.
I had a good stay. Everyone was helpful in directing me through the local area and with the ammenties of my stay. I would come to this hotel again. Thank you
Extremely friendly staff and they spoke english, french and german.
Exceptional service- The owners and staff could not be more helpful. The recently redecorated (double) room and refurbished shower room were spotless, well appointed and the view from the balcony was delightful. The quality and variety of the food served in the restaurant was to a very high standard. Top marks for value for money.
We would like to stay at this hotel again and more than for one night because its location is absolutelly perfect, romantic and comfort for both aim touristic and business. We will recomend this hotel for our friends.
the location in combination with the nature the breakfest could be improved
The location and the helpfulness of the staff The location, whilst beautiful, is remote
We arrived late, had a very good dinner (fish from the lake) on the terrace and woke up the next morning to enjoy the view of the cathedral and the beautiful surroundings. My husband did not want to leave.
The hotels staff is friendly. The bar is in the cellar but nice to have a drink in German atmosphere. The hotel is out-dated. We were just staying here for one night on our way further south, but it is not something I would recommend for a longer stay.
Everything was very good None
Everything. The rooms were very clean and spacious. The owner and the rest of the staff is very very nice. The breakfast was very good, with different kind of breads, so our uncle enjoyed a lot the food there. Not really... price good... room nice and clean... customers happy :)
This was our second visit. An excellent family run hotel providing excellent food & drink. Located in a small forest/woodland area ideal for walks. Short drive to Cochem from which you can catch the train to Trier. Would recommend to anyone.
Very friendly staff. Very good diner and breakfast with good choice possibilities.
Beautiful forest location, also very near to other small towns in the Mosel valley. Excellent choice & superb food & wine in the restaurant.
Clean modern room, very good breakfast, good position near motorway and handy for Nurburgring and Moselle(Cochem) good walking on doorstep, very quiet
The Arnicot family makes you feel at home rightaway. The rooms are clean comfortable and have all you need while not being luxury. The hotel restaurant serves very good food at very reasonable prices. No need to go elsewhere (what we usually do). Recommended for a stay if you like hiking in the nature of the Eifel.
Owner was friendly and helpful We stayed in the partner house which was nothing more than the basement of someones house in the adjacent village, which meant we had to travel 2 miles every day for breakfast, and was well overpriced for this arrangment, if we had stayed at the main guesthouse it would have been okay.
very friendly staff and very clean room
very clean room to start!! and friendly staff stayed for three nights had no clean towels for complete stay and the apartment was not cleaned either
Pleasant atmosphere, great food, quiet location but not too far from the Nurburgring. The staff do speak some English but given the location I wouldn't have expected more from them. The rooms have ample space and we would go back again. Strong smell of cigarettes on all of the bed linen. Pillows need to be replaced as the filling was poor in them. Bathroom cleanliness was ok but some parts had not been thoroughly cleaned.
We stayed in a partner home that was really nice with a fantastic veranda and spotlessly clean. We ate in the hotel the first night when we were tired and hungry after a long journey. We waited 1.5hrs for the starter, a soup which only one of us had ordered, and 2hrs for the main course. The food was tasty and good value but we didn't go back because of the wait.
Friendly and helpfull owners with good food at reasonable prices
Stayed at a partner house which although some 10km from the Gasthaus ( in the wrong direction ) was excellant .
Great place an very good customer service an friendly an welcoming ! A very relaxing atmosphere away from the city !
Very friendly & flexible. Great shower in the partner house.
laid back rural setting,suberb facilities for our needs,great staff,good value for money compared to UK None