The Crowne Plaza® Mazatlan Hotel is a small, 90 rooms resort in Mazatlan, ideally located on the beach nearby the Marina Mazatlan Complex. Besides enjoying a picturesque oceanfront location, you will find plenty of things to do in Mazatlán, México. The resort is minutes from the area's best attractions, including Mazatlan's Golden Zone, the famous Malecón, the Cathedral, Plaza Monumental, Mazatlan Aquarium and the new Galerias Shopping center. In addition Crowne Plaza Mazatlan is the closest hotel to the Mazatlan Convention Center. This Mazatlán resort offers excellent service and quality. It features ocean front rooms, an international restaurant with many local dishes, a sushi bar, an outdoor heated pool, and a full service Spa; and all suites include the Crowne Plaza Sleep Advantage® Program kit. A Business Center and free Wi-Fi access is available to help you stay productive, as well as event space and specialized services such as a two-hour RFP Response Guarantee and a Crowne Meetings Director.
The facilities are great. It's a very modern hotel. The room had a great view to the Ocean. The beach is very private, we almost had it entirely for ourselves.
The customer service wasn't great. We expected to receive some recommendations about tours, places to eat, and so forth, from the staff but they weren't helpful at all.
The staff were very nice. when I call for room service or other needs they came fast.
This is for my personal needs. Far from downtown.
The service was really great - always someone asking how they could help. Location right on the beach, and the beautiful infinity pool made it all top notch.