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Clean, good choice at breakfast. No hairdryer in room
Good air-conditioning. Dreadful service in restaurant, very slow and they were not even busy. Very offhand reception staff. Patrick was rude, speaking to colleagues the whole time that we were checking out. No acknowledgement, no thank you. Will never stay here again.
The room was very quiet and the food was good . I did not like the non smoking room in the restaurant it is far to small and not as nice as the smoking side.
Room was cold. Two days before room heating worked.
Conveniecene, location, freindly staff on arrival. updated restaraunt and dinner menu. Good security with outside ground floor metal window shutters added, broken cistern in toliet which dripped and ran continually all night, in fact hardly slept at all due to this. ( Room 2. ) We use Campanile a lot and this is the key reason for negative review. I mentioned this to reception in morning and this had been reported by another guest. Please attend to this problem as you only really notice it when trying to sleep .We had a long journey to Calais and then to North of uk the following day and very little sleep! We do use campanile and would stay again if this is put right as it is ideal location for me on business and holidays.
Location excellent, very easy to find. Bed a bit hard, as usual, and Campanile should provide more pillows (best to bring your own). Food in the restaurant very good, above average for Campaniles. Would stay again. Toilet needs replacing.
Friendly staff who made us feel welcome & did thier best to talk English to us. Very convenient place to stay when using the A26 south from Calais. Our visit was spoilt by the noise from motorbikes that were racing back & forth near the hotel into the early hours of the next day, but this might not happen every night.
simple and easy to book and staff were helpful. Meal well priced
Very friendly, helpful staff. Ideally located for the purpose of our trip (Rugby World Cup England match in Lens). minor point only: don't like plastic tea cups provided for use in the bedroom.
Room was clean and adequate for an overnight stop with tea & coffee making facility. Much better than the premier classe next door. It is also convenient to have a restaurant on site. The hotel is not that easy to find mainly because it is not well signposted. Those signs that are in place are too small or only partially visible in the bushes once you have passed the entrance road. The check in desk is the bar in the restaurant but again is not clearly marked.
Strange lighting system in room which makes annoying noise whenon.food good. but 30% overpriced compared with recent places we have eaten at.
Hotel of the 4+ stars standard, highly recommended. Friendly, helpful staff. Hotel is clean and tidy. Very comfortable beds, the rooms are big, nice plasma TV. Big bathroom, nice decorated. Good parking (oposite is the police station), free wi-fi, no password required. Excellent!
Stylish hotel internally, helpful and friendly staff, bedroom very comfortable and clean, excellent food
Friendly welcome - Efficient and polite service - Convient location as only 1 hour drive from Calais. Nothing
The room was a good size for a family room and the shutters on the windows ensured that we awoke when ready rather than at sunrise, which is when the kids usually wake up! The evening meal was of exceptional quality but quite expensive owing to a poor exchange rate. The ability to make tea or coffee would have made a big difference to us.
the staff were extremely helpful. The room was clean and comfortable and well equipped. Dinner was good. Facilities for disabled guets appeared good.
The hotel had recently been refurbished to a very high standard. Every thing was very clean and fresh with very tasteful decor. We were greeted by a charming young man who made us feel very welcome despite us arriving before our check in time. We dined in the hotel and the food and service was excellent. Breakfast was an optional extra, and was quite expensive for what was on offer, but what there was available was fresh.
Nothing in special. The 2 stars are really stars in everything...
Convenient, all necessary facilities. The bedroom was a little squashed for three people.
location, ideal stopover after getting off ferry before long motor cycle trip to Southern France n/a
Friendly staff and good food at a reasonable price Battery hen accommodation
value for money and in particular the dinning was great value, rooms are dated and need a makeover, however still A1 value overall
It was nice just a problem with the language.
Convenient for Autoroute. Accepts pets in the room. Basic but sound facilities Last year we could take our dog into the dining room but the policy had changed this year without warning. The facilities such as drinks and towels were not sufficient for the number of people staying in the room.
Everything. Meals and service combined for a very good value overnight stay. No
Room was functional, with good layout and all the required basic amenities. I would have prefered a cleaner floor as I'm used to being barefoot in a room.
Chosen for location only as I was unaware of surroundings and it was close to rail and bus links which worked well. I was disappointed that this was a room only price and breakfast was extra. Location did mean that it was often noisy with trains going thro the station until late.
Free wifi was great. The service in the restaurant at the attached Campanile was bad.
convenience to motorway very uncomfortable mattress, breakfast not worth the money
Very reasonable price, good breakfast, had a telly. Had some very noisy neighbours especially the ones banging on the door and in the room next door!?!?!?! May stay again without kids
combination of good location for world cup rugby, reasonable price, good centre for lille, somme battlefields and memorial sites, arras.
Booking in with more than one room was time consuming - it took us nearly 15 minutes - that could be made easier.
clean and tidy, next to bethune, near calais and autoroute
Simple late access
The day-after checkout. No receptionist during night. Rooms too small. Bathroom same as a Ferryboat. Bed sheet dirty of hair and body hair.
Very helpful reception staff. Proximity of Campanile for dinner although not keen on the generalm buffet that was on offer there. Pod toilet and shower very small.
The staff were very helpful. Nothing was too much trouble. Because of my health, they gave us a ground floor room. Added to which they pointed out that there was a restaurant next door, with a discount for Premier Classe guests. The bed although large, was rather well used, and had a fair sized depression, causing one to roll into the middle