Close to train station. Had air conditioning.
The staff that was very very helpful and always had a smile. Yes, the airconditioning was placed in such a way that the flow was directly on the bed even if the flap positioning was changedThe fridge didn't cool enough.
The hotel was very well situated and the staff were very pleasant and helpful to us
it was quiet, not many guests, so I had no problem with fast check-in and check-out this is common for Italians, but still, too agressive. this is just a remark
furniture quite old, poor breakfast buffet
Beautiful hotel, good, comfortable room. No English-speaking staff when I arrived..
very close to train station/a lovely room could not get an internet connection in the room
Very good hotel right in front of the train station in Chivasso that's 20 min away from Torino. You can get a train from torino until midnight to go back to the hotel
Localization Hotell staff speak only Italian. The furniture were old and the walls in the room were dirty. Small, impractical bathroom.
The front desk personnel were very friendly and helped me navigate my travel plans. I spent one hour looking for it. I came off A4.
Great location. Very classy hotel. Very accomodating staff.Very plentiful breakfast, lots of goodies to choose from. Free parking. Local ristorante near-by with home made meals and economical prices with dleicious food.
Very close to Torino and to the airport, cable TV, free internet, big parking place
The food and service at the hotel restaurant is excellent. The room are very spacious, and having satelite TV with most channels available in english is also very good The only bad point about staying here are the beds, they seem quite old as tha matresses are not flat anymore.
The excercise room was excelent IT smells ciggeratte smoke and old furniture.
The restaurant had very good services.
Convenient to both Turin and the Turin Airport without the traffic congestion found within the city.
Good points - Very nice rooms, free wi-fi and extremely nice staff. Excellent continental breakfast, very good restaurant in the evening. Bad points - on a major road, so some road noise early morning, gym could do with more facilities (though machines are new), balcony plant boxes neglected.
Ambiance, helpful staff 1st room had no AC but we were moved to another room
Staying in an actual castle is a great experience - we have returned severla times. We would like to have eaten outside when the weather was good - we have seen one table outside but were told we could not eat outside - not sure who can
Perfect location for a romantic weekend.
really castle, high class restorant
Most of all the friendliness and helpfulness of the staff, but the architecture of the castle made it a wonderful place to stay. It was great.
Special Ambiente & service
The atmosphere was very impressive. A little bit too pretentious.
Loved the castle atmosphere and the staff
Wow - this is a real fantasy castle, complete with tapestries and coats of armour. Rather eccentric but delightful. The food in the restaurant was delicious and the service excellent. Breakfast and parking included! Nothing really to complain about - don't expect perfection - live with any funny little idiosyncrasies (a wobbly loo seat) Just enjoy the experience.
Excellent experience and a free private tour of the Castle in the morning.
very comfortable beds, very nice breakfast, computer available, staff always available, great value! a little hard to get to, but just a little
The owner was very knowledgeable and friendly. The proximity to the highway could have been done a problem in terms of noise, however the windows filter almost 100% of the noise.A good hotel if you feel tired before heading towards the south
Excellent hotel for following reasons: rooms, breakfast and position (close to Torino). The ratio quality/ price (39 € for a single room) is optimum
The staff were very nice & helpful Buffet breakfast were pale ; no greennes
The staff were very helpful during our stay and we will hopefully go back next year
quite and very clean room. Friendly staff. Suitable for stop-over only.
Excellent service ,good food , nice rooms
Excellent room, easy access from motorway Location is not ideal as it is situated in an industrial estate
Very very kind staff. Also a very good restaurant. Excellent price/quality.
toured aosta valley,sight seeing santhia city,visited lake viverone n/a
Friendly Manager. Clean, spacious room. Poor breakfast.
This is a very good 3-star hotel. Staff are friendly and helpful. The restaurant offers a wide choice of well prepared dishes at surprisingly low prices. For example, they have a 4-course "fisherman's menu" including a half bottle of wine for 30 euro - excellent !! Rooms are simple, clean and adequate. Conveniently close to the motorway.
The staff is very co-operative. Cleanliness is very good. Accessability to motorway is excellient Need more option in breakfast.
Friendly Hotel Staff
The staff were so friendly and helpful, the room was excellent as was the service I could find no fault whatsoever with the hotel
Conveniently located in front of the train station (25 mns away from Torino). Friendly staff. Clean and nice rooms. Restaurant was closed. Limited number of non-Italian TV channels.
Nice hotel perfect renoveated. Just located before the train station, good for visits to Torino. Room and bed perfect. Restaurant nice situated in the cellar. Tradional Italian cuisine with regional dishes. Perfect wine cellar.
very nice hotel, free WLAN worked well
I was only there for one brief night, however, in that short time, the staff was truly incredible. Each was friendly, considerate, and extremely professional. I truly felt that I was in a luxury hotel and that each person was highly trained to make the customer have the best experience. The manager gave us a beautiful bottle of wine as a thank you! Needed more electrical plugs in the room. No electrical outlet in the bathroom.
The staff was excellent. The food was very good. Even though there was a large wedding going on, my room was quiet. The grounds of the hotel are beautiful.
This was a beautiful hotel in the countryside. Great place to relax. I would definitely stay here again.
the siteseeing is beautifulle, it is a hotel where i will stay during every buissnies trip becouse i like the staff, i adore the rooms, and the whole picture is just perfect..i love it! In the 10 PM, i had to put my close on and go on the other wing of the hotel to get my self a drink. I think the staff should of get me the Coke into my room.
Very friendly and accommodating staff. The superior rooms were lovely and we were upgraded on arrival which made our stay even nicer.
This hotel was truly wonderful. So comfortable, peaceful, beautiful, quiet, clean. I came from an exhausting week in Turin and just sunk into the relaxing ease of luxury. And to top it off, Andrea treated us like we were the most valuable people in his life. Taking care of our every need, finding us dinner because the restaurant we wanted was closed, setting out breakfast for us because we left at 5 am, bringing me a lap top to use in my room. I have never been treated so well at a hotel. The village the hotel is in is full of beautiful gardens. Really lovely place to walk and wander.
Close to Airport
free internet access isolated in small town. no restaurant at hotel. Only one locally - ie walking distance
While the hotel is a little out of the way, it was a great find! The room was fantastic, very comfortable, spacious and nicely decorated. Electric skylights were very nice. Staff was very friendly and pointed out great recommendations for meals. Breakfast was adequate.
Nice little hotel tucked in a small town near the airport Not easy to find without GPS or taxi
We loved everything about the hotel. It is a small one, so every service is personal. The hotel will make reservations at the local restaurant for you so that you are welcomed as a member of the community. It is a great alternative to staying in the city!
The hotel was very clean and comfortable, and I appreciated the attentive staff (for example, they noticed more than one person wanted a taxi at the same time and were able to communicate that to us) and the free internet. I also recommend the restaurant affiliated with the hotel.
Everything. It is in a small town outside of Torino, and you really get the feeling of the community at the hotel, where they call the local restaurant to let them know you are coming for dinner. Nothing
very good hotel, with a magnificent courtyard. very convenient location close to Turin and to its airport.
The hotel located on the top of the hill, and created most beautiful observation post view of all envirement. The hotel created bad and bitter atmosphere. the facileities were poor (bad,blanket,sheet etc.)
Historical charme of the hotel. Beautiful View on the plain and nice gardens. The swimming pool
very convenient location. excellent choice for travelers to milano city and milano exhibitions or people in need of an overnight stay before or after a flight in Malpensa airport
very near to the autoway restaurant is has a very poor decoration. Not charming.
Very clean room, everything was virtually new. They switch off the air conditioning in August! It was 26'C in the room all night. I begged for the aircon to be switched on, they finally agreed but then limited it to 21'C! They also switched it off completely every hour so it went back up to 26'C. I gave up by 4am and opened the window but as the hotel is about 20 metres from a huge industrial estate and very busy motorway so it was noisy. My room also had a powercut. I found the staff very unhelpful. The restaurant is extremely expensive; €20 for an inedible steak!
good value for money, easy, modern and clean breakfast could be improved in choice
The hotel was conveniently situated so that we could attend a family wedding. The staff Luca and Claudio were very helpful and extremely courteous. There are no coffee or tea making facilities in the room which we would prefer. the Hotel itself is very new and very well positioned for anyone doing Business in Settimo Torinese, a well known industrial suburb of Turin. the check out time of 10am is much too early but we stayed until 12 and it was not a problem.
Extreemely helpful staff. Clean and modern. Confortable room, nice design. It was a very agreable surprize to find this hotel. Light improvements for the breakfast are needed - to complete the missing items after 8.00 hr and to replace too many sweet backery with some rolls and/or integral bread
It was like an American hotel with large rooms and good facilities. Previous hotels in Italy were not as nice.
Excellent-our luggage was lost and they made several phone callls for us-our Italian language skills are poor.Location excellent for walking in the town. The design od the hotel didn't seem to fit the area but it was very convient and the staff were knowledgeable and helpfull.
the location very unpersonal, not very Italian. The toilet flush was broken and so was the lock of the bathroom door. American restaurant but which was full of local people on Saturday evening that's a sign but for us it was dissapointing. The breakfast was really bad everything was cold: coffee, the toaster did not work, no fresh bread. This should be a 3 stars not a 4 stars hotel. Also noise between the bedrooms is high.
Lovely hotel, very friendly & helpful staff, restaurant extremley good.
easy travel to places I wanted to visi rooms very small
friendly and helpful staff, good signposting of hotel from a fair distance away. Would have liked coffee/tea facilities in the room.
very nice family hotel with great rooms and good food also safe parking
it was located on our way to Tuscany and the price was correct.
Nice room, great staff, excellent restaurant, best breakfast Hard to locate
Very friendly and helpful staff, very good food, great selection for breakfast. lovely room None
Room very good, buffet breakfast exceptional
Every thing is one price so there are no more cost. Such as internet the dog.
location, while not in town, was very convienent, with easy and secure parking. The breakfast (inlcuded in the price) was excellent, with nice variety and selection, and quality. We also had dinner the first night at the hotel which was quite good and reasonably priced. The owners and staff were friendly and helpful (and their english is good). We booked a deluxe roon, and a standard room (for our kids -- ages 18 and 20). The price was not very different, but the deluxe room could be requested as non smoking; the std. room could not (and it smelled of smoke upon moving in). Italy has recently legislated a no smoking policy in public places (very welcome), but this smoking ban apparently does not extend to hotel rooms. Our preference of course is a hotel which is completely non smoking. The smell went away quickly and this was not a problem beyond the smell when we initially moved in.
Friendly staff, good value for money, good breakfast