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Most of all the friendliness and helpfulness of the staff, but the architecture of the castle made it a wonderful place to stay. It was great.
really castle, high class restorant
Loved the castle atmosphere and the staff
Wow - this is a real fantasy castle, complete with tapestries and coats of armour. Rather eccentric but delightful. The food in the restaurant was delicious and the service excellent. Breakfast and parking included! Nothing really to complain about - don't expect perfection - live with any funny little idiosyncrasies (a wobbly loo seat) Just enjoy the experience.
Special Ambiente & service
The atmosphere was very impressive. A little bit too pretentious.
Excellent experience and a free private tour of the Castle in the morning.
Ambiance, helpful staff 1st room had no AC but we were moved to another room
Staying in an actual castle is a great experience - we have returned severla times. We would like to have eaten outside when the weather was good - we have seen one table outside but were told we could not eat outside - not sure who can
Perfect location for a romantic weekend.
very nice family hotel with great rooms and good food also safe parking
Friendly staff, good value for money, good breakfast
Nice room, great staff, excellent restaurant, best breakfast Hard to locate
location, while not in town, was very convienent, with easy and secure parking. The breakfast (inlcuded in the price) was excellent, with nice variety and selection, and quality. We also had dinner the first night at the hotel which was quite good and reasonably priced. The owners and staff were friendly and helpful (and their english is good). We booked a deluxe roon, and a standard room (for our kids -- ages 18 and 20). The price was not very different, but the deluxe room could be requested as non smoking; the std. room could not (and it smelled of smoke upon moving in). Italy has recently legislated a no smoking policy in public places (very welcome), but this smoking ban apparently does not extend to hotel rooms. Our preference of course is a hotel which is completely non smoking. The smell went away quickly and this was not a problem beyond the smell when we initially moved in.
it was located on our way to Tuscany and the price was correct.
Every thing is one price so there are no more cost. Such as internet the dog.
Very friendly and helpful staff, very good food, great selection for breakfast. lovely room None
Room very good, buffet breakfast exceptional
friendly and helpful staff, good signposting of hotel from a fair distance away. Would have liked coffee/tea facilities in the room.
easy travel to places I wanted to visi rooms very small
An excellent hotel for an overnight stay as its near the motorway, friendly staff, big rooms, we didn`t try the hotel restaurant, a very good pizzaria not too far away.
The room was pleasant and comfortable; we just needed an overnight stop to meet up with friends nearby and it was adequate for that. Hadn't appreciated quite how close, ie beside, the motorway it was.
Kind staff. Easy to reach by car. Good breakfast with typical products of the "Canavse" region.
The hotel is very nice and comfortable. All room facilities are in excellent condition. Good breakfast. Very helpful staff. It might not be easy to get to the hotel unless travelling by your own car.
the price the location, there was a building site nearby
Nice rooms clean and spacious, good overall services, fair breakfast The location is some km outside Ivrea and is reachable only by car
Excellent restaurant next door. No
very friendly & helpful staff, great with kids. Thank you!
The restaurant (which does not belong to the hotel yet is in the same building) serves the food extra-loaded with fat - impossible to eat.
Extreemely helpful staff. Clean and modern. Confortable room, nice design. It was a very agreable surprize to find this hotel. Light improvements for the breakfast are needed - to complete the missing items after 8.00 hr and to replace too many sweet backery with some rolls and/or integral bread
Excellent-our luggage was lost and they made several phone callls for us-our Italian language skills are poor.Location excellent for walking in the town. The design od the hotel didn't seem to fit the area but it was very convient and the staff were knowledgeable and helpfull.
It was like an American hotel with large rooms and good facilities. Previous hotels in Italy were not as nice.
The front desk personnel were very friendly and helped me navigate my travel plans. I spent one hour looking for it. I came off A4.
The food and service at the hotel restaurant is excellent. The room are very spacious, and having satelite TV with most channels available in english is also very good The only bad point about staying here are the beds, they seem quite old as tha matresses are not flat anymore.
The restaurant had very good services.
Convenient to both Turin and the Turin Airport without the traffic congestion found within the city.
Good points - Very nice rooms, free wi-fi and extremely nice staff. Excellent continental breakfast, very good restaurant in the evening. Bad points - on a major road, so some road noise early morning, gym could do with more facilities (though machines are new), balcony plant boxes neglected.
Very close to Torino and to the airport, cable TV, free internet, big parking place
The excercise room was excelent IT smells ciggeratte smoke and old furniture.
Great location. Very classy hotel. Very accomodating staff.Very plentiful breakfast, lots of goodies to choose from. Free parking. Local ristorante near-by with home made meals and economical prices with dleicious food.
This was a beautiful hotel in the countryside. Great place to relax. I would definitely stay here again.
I was only there for one brief night, however, in that short time, the staff was truly incredible. Each was friendly, considerate, and extremely professional. I truly felt that I was in a luxury hotel and that each person was highly trained to make the customer have the best experience. The manager gave us a beautiful bottle of wine as a thank you! Needed more electrical plugs in the room. No electrical outlet in the bathroom.
the siteseeing is beautifulle, it is a hotel where i will stay during every buissnies trip becouse i like the staff, i adore the rooms, and the whole picture is just perfect..i love it! In the 10 PM, i had to put my close on and go on the other wing of the hotel to get my self a drink. I think the staff should of get me the Coke into my room.
The staff was excellent. The food was very good. Even though there was a large wedding going on, my room was quiet. The grounds of the hotel are beautiful.
nice place, excellent service. No one
We loved the bedroom - simple and elegant We found shower hose was broken in the bathroom
I chose this hotel because of the facilities and it's location. It was an ideal place to spend a relaxing weekend with swimming pool and spa facilities (I did not use the spa this time but stayed at this hotel only a month ago and used the facilities then). The hotel entrance is not clear and it was not obvious to me at the beginning that I needed to ring the bell to get someone to open the gate.
The rooms, setting, and hotel staff were excellent. The food was indifferent. We ate evening dinner at the restaurant and it was average to poor. They need to improve the standard of the restaurant for a hotel of this quality. Room service breakfast was also poor - it arrived 20 minutes late, and the order delivered was not correct.
The dinner was excellent, good food and good service. We moved out already after one night This is supposed to be a luxury hotel. It is totally uncharming. a few things that happened and shouldnt have: The poolguy emptied a leaving guests old water in the pool while other guest where there, wifi did not work in the room, booking confirmation promised a suite on two floors but we did not get that, the room was not clean (the hotel was not clean), the breakfast was poor, the staff smoked outside the lobby som that the smell was all over, the "safe" was a safetybox that was not attached to the wall (it was just placed in a wardrobe and anybody could walk out with it. We have experienced sina before (good stay) and expected a lot more for all that money. I do not recommend this to anybody. I suggest sina work on the management...
welcome and general outline Yes, dining room exhibits an "antique" water rill (in fact restaurant built in an ancient stable). This prooves outmost dangerous and should be corrected immediately.
Great hotel, large and beautiful rooms, good service. The hotel restaurant is no good. Angus steak was like a rubber and icecream had a taste of refrigerator. They didn't charge for the steaks after we sent them back but we heard no appologies nor replacement suggestions. Stay in the hotel, eat elsewhere.
Very helpful staff, lovely building in rural grounds, good public rooms, decent sized pool with attendant for drinks, ices, etc. Good sized bedrooms but vary considerably in layout. Good food in restaurant where you can eat outside under a verandah if hot or in elegant interior. Good for relaxing round the pool and reading. Poor and complicated internet connection payable per hour continuous. Hardly any other restaurants to eat at apart from the hotel. Too many mosquitoes in outside restaurant. Bedrooms could do with better interior design.
The owner was very knowledgeable and friendly. The proximity to the highway could have been done a problem in terms of noise, however the windows filter almost 100% of the noise.A good hotel if you feel tired before heading towards the south
Very very kind staff. Also a very good restaurant. Excellent price/quality.
Excellent room, easy access from motorway Location is not ideal as it is situated in an industrial estate
Excellent service ,good food , nice rooms
The staff were very helpful during our stay and we will hopefully go back next year
very comfortable beds, very nice breakfast, computer available, staff always available, great value! a little hard to get to, but just a little
quite and very clean room. Friendly staff. Suitable for stop-over only.
Excellent hotel for following reasons: rooms, breakfast and position (close to Torino). The ratio quality/ price (39 € for a single room) is optimum
The staff were very nice & helpful Buffet breakfast were pale ; no greennes
toured aosta valley,sight seeing santhia city,visited lake viverone n/a
The staff is very co-operative. Cleanliness is very good. Accessability to motorway is excellient Need more option in breakfast.
Friendly Manager. Clean, spacious room. Poor breakfast.
This is a very good 3-star hotel. Staff are friendly and helpful. The restaurant offers a wide choice of well prepared dishes at surprisingly low prices. For example, they have a 4-course "fisherman's menu" including a half bottle of wine for 30 euro - excellent !! Rooms are simple, clean and adequate. Conveniently close to the motorway.
very cooperative andhelpful staff
From the second floor we could not see the view of lake sirio.
Veyr pleasant stay and quiet stay. getting to the lake not as easy as we thought. 30 mins free wifi on super slow connection the restaurant! tries to be very fancy, but food, service, price were in no relation.
nice view from the room, good restaurant - try their beef! rooms are rather small. no wi-fi working in the floors, only in the hall (and the connection is free only for the first 30 minutes)
The hotel is a little off the beaten path but very well maintained. The room was spacious, clean with beautiful views over the lake. Service at the adjacent restaurant was excellent and the food was good. Recommend!!
Excellent staff and very good value for money
the welcome we got when arriving late from a long days, travel. the balcony view from dining room. the area and lake are beautiful. lack of facilities to have a tea or snack out of breakfast time. (could have tea/coffee making facilities in the room)
View (if you get the right room) - Restaurant, very good
Situation No hairdrier in room, room was heated up because shutters were not closed during the day.
Views of the lake and helpful, friendly staff.
The hotel was conveniently situated so that we could attend a family wedding. The staff Luca and Claudio were very helpful and extremely courteous. There are no coffee or tea making facilities in the room which we would prefer. the Hotel itself is very new and very well positioned for anyone doing Business in Settimo Torinese, a well known industrial suburb of Turin. the check out time of 10am is much too early but we stayed until 12 and it was not a problem.
very convenient location. excellent choice for travelers to milano city and milano exhibitions or people in need of an overnight stay before or after a flight in Malpensa airport
Very clean room, everything was virtually new. They switch off the air conditioning in August! It was 26'C in the room all night. I begged for the aircon to be switched on, they finally agreed but then limited it to 21'C! They also switched it off completely every hour so it went back up to 26'C. I gave up by 4am and opened the window but as the hotel is about 20 metres from a huge industrial estate and very busy motorway so it was noisy. My room also had a powercut. I found the staff very unhelpful. The restaurant is extremely expensive; €20 for an inedible steak!
good value for money, easy, modern and clean breakfast could be improved in choice
very near to the autoway restaurant is has a very poor decoration. Not charming.