Overview

Pullman Zamzam Makkah

Central Area Ajyad, Mecca 21955, Saudi Arabia
+966 125 715 555

$187+

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Rates

Overall guest ratings

7.4/10 Good
Based on 11,055 reviews
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Review highlights

  • 8.1
  • 6.5
  • 3.0
  • 2.9

Good to know

  • Wonderful sightseeing

Nearby

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    About

    For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

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    Amenities

    • Parking
    • Free Wi-Fi
    • ATM on-site
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Business center
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 11,055 reviews
    • 8.1 "Location is great."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Service is ok."
    • 3.0 "Generally quite dirty."
    • 2.9 "Awful rooms."
    • 2.3 "Horrible vibe."
    • 2.2 "Disappointing internet connection."
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    Overall Rating

    7.6 Good
    Based on 2,211 reviews
    • 8.2 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
    • 6.4 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      0.8 "92% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      3.4 "66% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      0.4 "96% had problems with the shower."
      0.6 "94% criticized the small bathroom."
    • 3.2 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      1.6 "Unfriendly atmosphere, according to 84%."
    • 1.9 "Disappointing internet connection."
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    Overall Rating

    7.4 Good
    Based on 7,959 reviews
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 2.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.8 "Awful rooms."
      0.6 "94% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      2.8 "72% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      1.6 "Air conditioning was criticized by 84%."
      0.6 "94% criticized the small bathroom."
      0.8 "92% thought the tv was sub-standard."
      1.3 "87% were disappointed with the minibar."
    • 2.7 "Quite uncomfortable."
      2.8 "72% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      0.6 "94% criticized the small bathroom."
    • 2.4 "Horrible vibe."
      2.1 "Unfriendly atmosphere, according to 79%."
      1.1 "89% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
      4.9 "51% criticized the plain hotel."
    • 2.3 "Disappointing internet connection."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 884 reviews
    • 8.2 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 6.7 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
    • 6.1 "Breakfast is mediocre."
    • 3.1 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 3.1 "Awful rooms."
      2.5 "75% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      1.2 "88% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
    • 2.3 "Disappointing internet connection."
    • 1.9 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Wonderful sightseeing"
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