Overview

Makkah Hilton Towers

Ibrahim El Khalil Street PO Box 844, Mecca 21955, Saudi Arabia
+966 125 340 000

$132+

Overall guest ratings

7.7/10 Good
Based on 5,821 reviews

Review highlights

  • 9.0
  • 8.4
  • 4.0
  • 3.0

Good to know

  • Spacious rooms
  • Wonderful sightseeing

Nearby

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    About

    Overlooking the Holy Haram Mosque and the Kaaba, the Makkah Hilton Towers is located in the center of Makkah in the heart of Saudi Arabia, 68.3 miles from Jeddah International Airport. Pray with views over the Holy Haram in 2 air-conditioned and carpeted 10,000 seat prayer halls. All of our beautifully decorated, air-conditioned Guest Rooms feature views of either the city or the Holy Haram. Upgrade to a Deluxe Room or Suite for additional space and luxurious touches. Savor specialist Arabian cuisine with stunning views of the Holy Haram in the elegant El Etlalah Restaurant, traditionally decorated and featuring red velvet curtains, or enjoy Oriental delicacies while admiring the Chinese decor and central rockery wall in the vibrant Lagenda restaurant. Explore the extensive onsite shopping mall with 450 shops and a food court. Makkah attractions nearby include the Kaaba and the ZamZam Well, with several other important Islamic sites less than 5 miles away.

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    Hilton

    Amenities

    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Kid-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Babysitting or child care
    • Wi-Fi
    • Airport shuttle
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 5,821 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 8.4 "Breakfast is good."
    • 6.6 "Service is ok."
      5.0 "50% said the reception staff was ok."
      5.1 "Housekeeping was ok, according to 51%."
      5.5 "Only 55% thought the service was professional."
      5.9 "59% found the room service acceptable."
      6.1 "61% thought the management was tolerable."
      6.7 "Only 67% found the restaurant service to be good."
    • 5.5 "Rooms are ok."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
      2.0 "For 80%, the lobby entrance was sub-standard."
      4.3 "57% were unhappy with the handicap accessible facilities."
    • 3.0 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      1.6 "Unfriendly atmosphere, according to 84%."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 989 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 8.2 "Breakfast is good."
    • 6.9 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.6 "Rooms are ok."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.4 "86% complained about the elevator."
    • 2.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.8 "Unfriendly atmosphere, according to 82%."
      1.4 "86% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 4,540 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 6.5 "Service is ok."
      5.4 "Housekeeping was ok, according to 54%."
      5.5 "Only 55% thought the service was professional."
      6.6 "Only 66% found the restaurant service to be good."
      6.3 "63% found the room service acceptable."
    • 5.3 "Rooms are ok."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
    • 3.7 "Value below average."
      4.8 "52% thought it was overpriced."
      4.7 "53% said the breakfast was too expensive."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    • 1.6 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.4 "Unfriendly atmosphere, according to 86%."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 291 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 6.6 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 6.4 "Service is ok."
    • 5.6 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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