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The breakfast choices were very poor. Otherwise, it was quite a good deal.
Except finding the Hotel everything was excellent
Great location, lovely comfortable room with large bed. Tropical pool & sauna, turkish bath etc were excellent and included in the price. Very relaxing place to stop over on a long journey. Excellent breakfast with lots of choice.
the room was good value for money and very clean and the furnishings very modern
Newly contsructed hotel located in one building with big wellness center, cinema and restaurant. Wellness is good, several pools and saunas. Restaurant Pomodoro is very tasty and cheap (considering the class of the hotel).
the hotel is perfect, it woth all of the four stars, the room is clean and beautiful, the breakfast is very good, everything is fine, you can you some of the facilities of the wellness free of charge we just stopped here on the way to france, the only problem is that the hotel is in the middle of nowhere, so if you want to spend here a week and do not mind that you have to travel 100+ kms to see e.g. portofino that is ok, but otherwise you can only enjoy the wellness part, however we found a very good local pizzeria in the village of spinetta, cheap and very good pizza
It is very close to Vikolungo & Seravale-))) In general it is a pleasant quiet place, swimming pool could work longer hours though-))) in general it is a good hotel and we will be coming back next year again-)) Some stuff were not helpful at all. different day - different treat-))) Swimming pool should work longer if possible on weekends -)))
From the beginning it is necessary to finish all subquality work left by builders Then to open hotel Elementary numbers from a building dirt are not washed From the beginning it is necessary to finish all subquality work left by builders Then to open hotel Elementary numbers from a building dirt are not washed
Very comfortable rooms, nice showers and bathrooms, good breakfast, friendly staff.
god prize, god locatio, clean and good breakfast I wod like to control the heat of the room my self, when we arived the room was cold and the reseption had to turn of the aircondition. The frigerator in the room was warm not cold (minibar).
This was a very nice hotel especially for the price
Good value for money, clean and nice hotel near shopping area.
Excellent restaurant, menu prices good, restaurant staff very helpful and friendly, reception staff friendly and helpful. Room was clean. Better quality than usual Hotel. Nice large room with two large windows. Booked double room, when we got there, we got twin beds. Requested change but no double room available first night, and we decided to stay in the room provided for the next two nights. No comfortable chairs in the room to relax. Sky TV did not work well till we requested help.
Modern, clean rooms. Just off main autostrade, but despite that remarkably quiet. Friendly desk staff.
the food was very good, and the hotel was very comfortable.
Spatious room, clean, friendly staff, excelent price at the time we were there, in november. A bit cold in the bathroom.
The reception and restaurant staff spoke good English and were very hospitable and helpful. The location was good, near the autostrada (but see next comment). The food was brilliant, especially the risotto - bellissimo! It was difficult to find, because when we entered the postcode on our satnav it took us to a deserted building in a village called Ossiminiano, just outside Alessandria. We had to stop and ask 3 different people for directions. It turned out that we had driven past it. If there had been a more prominent sign outside the hotel we wouldn't have had so much trouble.
Location of the hotel is great for a overnight stop since it's at stone throw from highway.Staff is extremely polite and helpful. Dinner was great as they use excellent raw material.Good value for money Room is...confortable and hotel offered me a bottle of wine too !!
staff extemely helpful and friendly, easy access off motorway, evening meal good but breakfast not so good but adequate, easy free parking
the courtesy of employees the hotel is next to the prison and is impossible to reach alessandria downtown without a car
Very Friendly staff Nothing
The only way to get internet access, they said, was in a double room for single use. Since I really needed it, it cost me in total 10 euro to get the normaly 5 euro internet access.
Relaxed, spacious, clean and comfortable, friendly and helpful
The staff was terrific The location good The facilities updated and very clean Food for purchase was nearby We were very satisfied Breakfast could offer abit more variety for the health and diet conscious
The excellent staff and the quality of construction and materials
the people, the location, all very good. internet service was sketchy
The rooms were beautiful and clean. There was a door that could separate the kids' part of the room from ours which made it convenient. We arrived at night and it was a bit slow at check-in.
Convenient location, easy to find from train station, friendly staff, quiet and comfortable room, nice breakfast.
The staff were superb! The wireless access was inconsistent.
The breakfast. This was not a four star hotel by any stretch of the imagination, and the cost was too much for the value received. Indeed, it cost as much as the excellent four star hotel in Genoa where we stayed the next night.
Vicinity to Train Station & Bus Station, the staff of Hotel, especially the english speaking staff. nope, everything was just perfect
Staff were very pleasant and helpful, the room was clean and comfortable. Good position in the centre of town. Limited parking. Wifi only worked in the bar.
The room was comfortable and the people in reception were always helpful.
good location, friendly staff
Hospitable staff, covered (secure) garage which could also be booked.
Very friendly and helpful staff Bathroom not well heated
location an garage comfort and cleanliness
The staff has shown me kindness.
Breakfast was good and plentiful with meats, cheese, fruit and brioches. Room was spacious and clean
extremely helpful and friendly staff who can make excellent restaurant recommendations. hotel is quiet even though centrally located, being within 5min walking distance to main shopping area and the "best gelateria in the world"
Great location, very clean rooms, friendly service
Best breakfast so far and included in the room cost. Staff friendly and helpful with maps and translation etc. Good Wi Fi access and nice lounge to rest weary legs. No cons all pluses
This is a very efficient and pleasant hotel. Also, the staff are friendly and helpful. One of the managers speaks good English.
Quiet location with beautiful grounds, staff very helpful and hardworking, the food was first class, room very old world but very comfortable.
Fantastic building, wonderful location, very good food, very good value for the money
Beautiful hotel with nice park. The staff very friendly and very helpful. Exellent restaurant in the hotel. I'd like to visit this hotel again. It's nesseccarity to have a car for stay here.
We enjoyed the room very much, high ceilings, loads of space and great bathrooms. Staff was very helpful.
Nice & quiet. A bi too classic..... Of the XIX century.
Great facilities, excellent service, friendly staff, great value for money
Thé warm welcome & peacefulness of thé hôtel. Thé grounds & hôtel building were beautiful, very tasteful décor. We found it perfect for a romantic quiet evening together. Would definately recommend it & return if needing a place to stay in thé vacinity, eg to break up a long journey. Hôtel was a little difficult to find but nô compaints.
Very peaceful hotel with excellent, caring staff. Thanks Mario.
It was a very intresting hotel, but the creapy thing was that we vere almost the only guest, but i got an exsplanation on the cause. Get some more guests, it was not funny to be alone.
The staff were very friendly. Buffet breakfast was excellent and available from 07.30 to 10.30 making it suitable for everyone. Ample parking. Rooms were very clean, good facilities and air-conditioned.Perhaps the only negative is the very small bar area with no seating. there is a very nice garden with tables and chairs but in July you get bitten by the midges.
2 minutes off the autostrade. big spacious room with good facilities. good breakfast buffet and helpful staff. My room was not facing the autostrade.
Friendly hotel by the highway from Milan to Genva, mainly visited by truck drivers and families driving from North to South (Germany, Austria to Rome etc) for 1 overnight. Clean but interior design is a disaster (pink walls, zebra-like carpets, all very cheap:-)
close to motorway (but without noise) so very easy access, very clean, original design staff with very limited English knowledge
the staff were very friendly, and tried hard even though there was a language block between us.
Free and unlimited wifi access
very nice environment, quiet NA
Good wired internet connection. Reasonably priced restaurant. Breakfast is poor with little choice.
The hotel is small The hotel is quite new, so many things didn't work well, no internet connection, no Air Con, the tv screen was micro, not adopted for a 4* hotel.The service for the breakfast was very poor, the lady there was not professional... They forgot to give me back my passport I had to come back after sveral hours to take it, I even didn't get any call from the hotel informing me that I forgot my passport!
Hotel staff, big parking, quiet location
the bed sheets
Relaxing environment. Beautifull hotel building and garden. Good dinner.Friendly and helpfull staff. Only Italian language speaking staff. Breakfast has limited assortment.
Ottimo! Perfecto! We arrived exhausted from an unpleasant stay at a hotel in Torino and this place was perfect. It's been converted from a monastery and no expense has been spared to give an amazing holiday, it was almost like a retreat, and the views of Siestere and the surrounding valleys are spectacular. The heating is very good, everything you could want is provided and the owners are very helpful but not intrusive. The Restaurant Antico Monasterio is done beautifully. The whole thing was an experience we won't forget. we wanted to extend our stay and were reluctant to leave.
There is nothing we liked about our stay. This hotel was barely functioning. It has no resources and the food was very disappointing.
location and views and peace & quiet directions to get there, very complicated and not obvious where the hotel is and very narrow streets for large cars.
There was an element of surprise as the gates to the hotel courtyard were opened. We were immediately met with smiles by the friendly family staff who were excited to give us a tour of the complex...and then showed us to our apartment which was palacial in size but warm and inviting. It had been delightfully restored to honor the ancient structure... a wonderful mix of antique and modern furnishings and conveniences...nice little kitchen, great heating system even in October!)free wifi. Wonderful restaurant! We booked for 3 days, A totally unique experience and a great place to base ourselves to explore all the little hill towns nearby!
Why this place is called a ressort, is a mistery: No sauna, bar, pool,massages or other forms of wellness. Heating and wlan did not work. one roll, sliced into 6 pieces for the 2 of us for breakfast, along with one tiny pack of butter. Part of the premises still in ruin. Adjacent restaurant only in operation during weekends. This establishment is sailing under the wrong flag! Our idea of a palazzo is different. It is a simple country lodging, nothing else.
THis was a stunningly beautiful hotel in a perfect location. The hotel is still being developed but this did not affect out experience. The restaraunt was fine dining but very friendly, they even arranged a birthday cake for my 13 year old. Almost no english is spoken except by the manager of the restaurant but if you are willing, communication is possible. We loved this hotel.
Excellent restaurant with a complete menu. Beautiful mountain view from the restaurant terrace. Very friendly owner family. Room not cleaned during our 3 night stay. Isolated location in a small village.
The staff was incredibly friendly, the room huge and welcoming and clean. Our little dog was welcome - and it was all extremely pleasant. Great atmosphere. Lovely little town and gorgeous views. Nothing.