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For a large hotel-and I generally don't like large hotels-all systems worked with precision. The staff were friendly, helpful and efficient and the location of the hotel with less than a 2 minute walk from the hotel to the beautiful barrosa beach was excellent. I would highly recommend this hotel. No!
relaxing atmosphere, closesness to beach, excellent buffet
Very welcoming and informative from moment of arrival. No language problems. Very suited to families but equally suited for a quiet break which we were looking forward to as no noise disturbance even though hotel quite full. Food excellent with plenty of variety and fresh produce - good value for money.
fast service in the restaurant, animation, cleanliness SPA is rather old with limited treatment and service, strong kitchen smell in the room at breakfast and dinner time, few staff speaking English, slow and bad service in the bar (during animation program)
Tranquil setting, excellent food, very good pools, good access to beach, good picturesque grounds and attentive staff
Everything was absolutely perfect: very clean, delicious food and very friendly staff. We were there from 24/3/08 until 31/3/08 -> it was awesome. We also went to the MotoGP-race @ Jerez, which is only a 45 min. ride -> great holiday!
The friendliness and helpfulness of the staff; the tremendous variety of food and entertainment. The lovely swimming pools. The disabled room did not have grab-handles in the bath to give more stability when showering.
Food buffet was excellent every evening, something for everyone. Very peaceful surroundings. The staff were all very pleasant, but we found there was not enough of them in the bar areas - had to wait for drinks, could not get service on the outside terrace. Disappointed that the pool bar was not open later than 6.30 on warm sunny evenings in April.
we had a very nice sea view no very enjoyabale stay
Staff very efficient and friendly The guests - my wallet and mobile telephone were stolen at poolside
The swimming pool and the food were very good Air conditioning was rubbish throughout the entire hotel, and especially the rooms.
i liked the stuff. very pleasant and obliging. i liked the breakfasts, which are in many levels above the general class of the hotel. the breakfasts were just excellent, though the dining room was crowded and noisy. i did not like the fact that you can get no food at any time, apart from the breakfasts, and you need to get out of the hotel in order to get something to eat.no room service, and even this Pizza delivery didn't work at the relevant times (we tried twice).
Only the location!! pool inside and outside very cool! lanuages problems, sliding door to the balcony was broken, Aircon during the night switched off by the Hotel, for everything you have to pay
the buffet service for breakfast, lunch and dinner was very good, plenty of family entertainment at night, good location by the beach, great sea views from my room, close to a commercial centre There were no snack facilities between lunch and dinner and the mini bar is only filled up on request, which means filling in a form and taking it down to reception. The phone was not working and I had to carry all my luggage to my room myself.
I enjoyed the facilities and friendly staff together with the great selection of food at the buffet. when we first checked inone of the rooms allocated was quite appalling but this was immediatley changed, also being a four star hotel their was no help with the luggage and we ahd two prams to carry also!!
relaxed environment the staff at checking made me pay for the whole stay upfront and they did not understand the reservation, thus tried to charge me dubbel the amount...
The position of the hotel and the pool is fantastic. The hotel is very clean and well mantained.
The location I was first given a room with views over the parking and the room stank of stale tobacco so I went down to reception and upgraded to a room with sea views. Lovely room, lovely views but the floor was covered in dead ants. Rest of the hotel and area was fine.
Swimming pool, close to the beach, parking...perfect place to have rest and enjoy the beach. We stayed during the general strike in Spain and the hotel made a lot a efforts to keep a good service. Person at the reception and Brita, the manager, were very kin during our stay... Swimming pool very cold !!
On the beach. Great variety (and good quality food) at buffet breakfast and dinner. Nickel and dimed you for everything - beach towels, beach umbrellas and hammocks. Older and therefore grungier rooms and facilities.
The hotel is centrally located and near the town centre, Plaza De Espana. It was difficult to find the hotel based off the directions on the website
Reception staff very welcoming & friendly. Hotel spotless clean. Rooms very spacious & nice big bathroom. Great price.. No
The building is a beautiful old house in a very central setting. the staff were very kind and helpful about arranging various trips etc we made during our stay, and were in general very friendly. Good, secure parking nearby, very important in a pueblo blanco.
It was a great surprise! A beautifully renovated and comfortable small hotel is a very old, rustic village. It was very hard to find in the maze of narrow streets within the village. Directions -- or better yet -- a detailed town map would have helped greatly!
Amazing concept and the staff were excellent, the room (suite) was beautifully decorated and it was really an oasis of calm. A lot of thought has gone into this project. Totally unique, I would recommend this hotel and also the restaurant. Wow! Parking could be an issue but we parked down near the church and walked - much less stressful!
Everything. The theme is 1930's, lots to look at in the main room, great breakfast included in the price, lovely spacious rooms with excellent bathrooms, very pleasant staff. Parking is difficult, and not too easy to find in the town, but well worth the effort.
Fantastic hotel .... different from anywhere else we experienced. Amazing restaurant with great atmosphere and very good food. Staff excellent and very helpful.We will certainly return.
The service The town where it is located is very small and calm. There is no much to do at the restaurant apart from the restaurant and the musical show
The hotel is very special and nice. We enjoyed the food and the drinks as well. The service was perfect.
We loved everything about this hotel. It was by far and away the best hotel we had ever stayed in. The decor of the hotel was fantastic and quirky; the views from the terraces breath-taking; the staff bent over backwards to help us and make us feel welcome; the food and the service in the restaurant was unbelievable and everything we could have asked for was provided. To give example of the quality of service, when we woke to drizzle one morning there was an umbrella hanging on our door for our short walk to breakfast! It is a wonderful gem of a hotel.
staff in general very friendly, very good facilities,nice location... i called three times to try to get an extra bed and noone was able to give me an answer, they never contacted me back to confirm this even though i especifically asked to get in contact with me so that we could book an extra room somewhere else.There was an obvious lack of organization between the staff.
Clean, modern hotel. The fresh fruit and water in the corridors was an excellent touch, and highlights excellent customer service. Not enough information supplied about local area, bathrooms are a little adventurous with the glass walls, it was fine for us but may be a little disconcerting for friends or new couples!
Freebies Noisy & Small Room
Good hotel in the center of San Fernando. It is necessary take the car to go to the sea side in 5 minutes. The personal was vary polite.
The apartment complex is beautifully designed, very clean and modern, with a lovely pool and restaurant. It is in an excellent location very close to the beach with plenty of shops, bars and restaurants close by. The apartment itself was well-equipped and comfortable. The staff were very friendly and helpful, and spoke some English. The only things we missed in the apartment were a lock on the bathroom door and a mirror in the second bedroom.
Every member of staff was very welcoming. The apartments are compact but very clean and with an excellent terrace to relax in the evenings. Chiclana is an excellent place to visit beautiful beaches or cities such Jerez and Cadiz. Perfect stay. Hard to think on something constructive to comment, when something is right is just right. Maybe the television channels could improve with a bit more selection.
Close to the beach, close to the supermarket, nice personnel, well-equipped kitchen, big terrace. Breakfast was rather poor
With the swimming pool just outside the door and beach only 50m away the children loved it! Breakfast was 8 to 10.30am. We ate at 9am and the cooked food had sat there since 8am. There was no evening meal or pool side service since we were out of season.
Nearness to beach We did not like our room it was damp and musty
Exelent location close to restaurants and beach, very clean modern rooms.Friendly staff. Good price! Świetny, nowoczesny hotel w b. dobrej cenie(40E za noc) B.dobra lokalizacja...blisko restauracji i plaży. Polecamy:) Tiny shower
great location close to the bars and restaurant but most of them were closed as it was at the end of the season
It was very nice to stay 3 nights here. The famous La Barossa beach is 5 minutes walking. Friendly staff and not hard to find. Kitchen is good equiped, we have had breakfast in the room every morning. In the middle of the hotel is the swimming pool.
We enjoyed our stay at this aparthotel very much, exelent location close to restaurants and beach, very clean modern rooms, friendly helpful staff, would definatly go back.
Modern building and friendly staff Nothing!
Good location, good breakfast, free parking, internet in rooms (kind of) Poor maintenance, internet very spotty, very noisy - day and night. Poor air conditioning.
The pool area was vey clean and well kept. the bungalows were very basic accomodation and were not worth the money. Also the reception staff took money out of the wrong account two days into the holiday to pay for our accomodation without our consent. That upset us and put us off and we moved up to seville a few days later.
Peace and quiet but close to everything The bathroom was not as well maintained as it could be and the water from the taps was orange in colour but this didnt spoil our stay.
Great Location. Very Good looking building and nice breakfast. Some of the facilities in the room were a bit dated. The shower seemed quite old and a little rusty in places.
Access to Cadiz and local beaches. Pools were not open during our visit despite high temperatures and staff failed to control loud group of individuals who kept us up at night. My family did not feel secure.
Nice view and clean room.
Front desk people was very nice to us, due the booking reservation have not been received but they look for a room for us. This is not a 4 star hotel.
we arrived in the dark and the lights in our room did not work. They told us dinner was available until 10.30 but the restaurant was closed at 10 pm. The water was cold when we tried to have a bath at 6 pm on the Friday evening. It was hot the next morning.