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Friendly,helpful staff.Not asking for credit card imprint,quite unlike the suspicious,paranoid UK/American attitude to customers. Drains were a bit smelly.
Staff were very friendly and helpful, some of which spoke English. The hotel was very well run. To our surprise directions to the Sachsenring circuit were given to us upon check in, obviously done their homework, excellent! Superb secure parking for motorcycles and cars.
Friendly staff...nice hotel which is clean and modern but located on edge of shopping complex... Situated on edge of shopping complex...
Fabulous park and playground adjacent to hotel, buffet breakfast and very helpful staff
Staff was very friendly and helpful and the location was convenient to the town of Meerane and to the park next door. There was a very roomy tub with a shower head but no shower curtain.
The hotel is fairly new and very clean. Staff was friendly and spoke to us in English as necessary. We arrived by car; parking was convenient and at no charge. Free internet access was a big plus for us. It was a bit too modern and lacking in character for our tastes, but would be perfect for someone seeking something akin to an upscale American chain hotel.
Staff were very polite, helpful, friendly and spoke very good english for me. The lobby and rooms are of a standard equal to any international hotels I have stayed in. A neat, clean, efficiently run, internet accessible hotel that I will recommend to all.
Tv didnt work, they came fix it the day of our check out, but gave us discount, which was very nice of them.
This is the second time I've stayed at the hotel - which says a lot about the first time. This time was equally impressive: friendly, thoughtful and well informed staff in a well run, very clean and well appointed hotel. The Reception staff could not have been more helpful when sorting out several complicated requests.
room is great - breakfast is OK - friendly staff wheen are these hotels going to 8understand that fittness facilities of first importance. Personaly i select hotesl on availbility of fittness and healthy food (otherwise you don't survive intensive busnesstravelling) - the fittness here was a huge disappointment - i will not go in this hotel again
The hotel is right in the centre of this delightful little town so is very convenient as well as being relaxing and welcoming. The staff are very pleasant and helpful.
Off road free parking. Convenience of a good restaurant. Comfortable rooms with good bathroom facilities. The convenience of both rooms booked being next door to each other. Early breakfast arrangements for MotoGP enthusiasts.
large and clean room, free water in room receptionist very unexperienced and sauna only working on demand
the hotel staff were friendly and very helpful.
They say in the description:elegant accomodation, it was not. generously equipped rooms, the room was very sparsely equipped,not even a minibar. Internet in all rooms, where?
there was a very lovely main building - which however does not contain any guest rooms,only function rooms.the guest rooms are in newer buildings and our room was very clean and reasonably large.there are large grounds which are quiet and private with lots of big shady trees.most of the staffs english was at best adequate,however they always aimed to please.It is rrather difficult to locate being in a very small country village.the hotel restaurant was excellent and good value.
The best rate "value for money" among all hotels we've even been to! Picturesque place, charming castle, stylish interior, cozy room with a park view.. We felt like time had turned back and we found ourselves in a medieval castle. Staff is utterly friendly and helpful, they make us feel like in a home from home; food is delicious. There is a choice of aperitifs and some sweets free of charge in the reception area :) Morning coffee was wonderful! We are defenitely going to come back in this lovely place!!! The only thing we didn't like is that spa is located not directly in the hotel but in a couple of minutes' walk. And no WiFi in the room.
1. Clear rooms and bathrooms. 2. German order almost everywhere 3. Tasty breakfast 4.Great place for 1 day rest in a long trip because of smalll distance from highways 1. Staff had problems with communication in english
Good hotel for staying one night on your way to Praque
The staff were superb, made us feel like we were valued ( not always the case when you arrive on motorcycles) . Ideal base for the Moto GP races at the Sachsenring
This hotel is a real find!!! The owners and their family are truly interested in making their guests feel comfortable and welcome. The hotel has a nice family atmosphere to it---guests and owners are very friendly and we would certainly recommend this hotel to others who want a country vacation. The food is outstanding--the owner chef prepares local game dishes at a very reasonable price. The owners daughters have been exchange students in the US and Americans are treated well there... It was wonderful!!! We would definitely come back to this hotel. It's a little challenging to find but worth the effort. The rooms are very nice and clean - there is nothing we didn't like!!
Nice staff, good food for dinner, with dear specialities. The surroundings are very quiet, so absolute rest is guaranteed. Although internet access was free of charge, it didn't work that well, so this is definitely a point to improve.
We arrived on Sunday evening, when they usualy close their restaurant, but they made a a special supper anyway.
We found the hotel to be ideal for a base for our trip to the Sachsenring circuit, friendly staff, and good reasonably priced evening meals.
Quiet, well-appointed room. Very good food.
friendly staff dispite language diff I dont speak german
Speaking only german
2nd visit, even better than before. English translation of menu extremely helpful. Room well appointed, clean & comfortable. Good choice at breakfast. Excellant food in evening very reasonably priced. A real jewel in the Sachsen crown. The only minor gripe would be only stairs up to the rooms, some people may find awkward.
Friendly staff, comfy beds, excellant food!!!
The staff were great - they were very helpful. The restaurant had great food.
Excellent hospitality and fantastic value for money. Very close to Sachsenring circuit We could not get a table in the hotel restaurant. But excellent restaurants available 15 min walk away.
It was comfortable, quiet and efficiently run. There was too little choice at breakfast
Quiet. Welcoming manager. Helpful manager No tea making facility!!! But these facilities are not usual except in the UK!
Easy to come and go at your own time. Friendly staff.
The hotel is reasonably priced, clean, secure, with friendly staff; the breakfast was also acceptable.
Family run, very friendly staff. Charming hotel set in quiet countryside area. Could be easier to find, recommend that when setting up gps use destination Steinpleis not Werdau. The correct postcode is 08432, not 08412 as shown on the website.
Clean, good standard of comfort for this category of hotel
Meals, service & bed No