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Very good.modern hotel with good facilities
close to messe hall the towels looked dirty
Hotel location. Ability to access printing facilities in lobby was very handy. Would have liked supplies in room to have been replenished on second day i.e. i.e. bags.
Convenient location near the train station. The hotel was run-down and old - peeling paint, dirty carpets, rusty bathroom fixtures... it was depressing, certainly not up to the standard of other NH hotels I have stayed in.
It's location Having to chase tea & creamer for the room. Lacks those little extras like real milk, biscuits in room, toiletries, all of which use to be provided. I have stayed in this hotel every year for the last 10 years.
The staff is very polite and helpful. Very good location close to the train station and expositions facilities( Messe) No safety box in the room. Breakfast very expensive. We had breakfast out of the hotel. For the high price of the room the breakfast should be included.
Unclear information about where the restaurants were and their menus. This may have been because the hotel was being refurbished at the time. Dining alone one evening was a slightly uncomfortable experience with very slow service.
Decent Hotel For The Money Bit far away from amsterdam itself. 30-45 min train journey and at 11Euro a return ticket can get expensive!
the size & decor of the room the hallways were not particularly clean. also, i was not aware the sauna had to be booked in advance as it was for two persons only.
Was by far the best hotel we stayed at during our 16 day visit to Benelux. Our only regret is that we did not book more nights there!!! Nothing!
Large, clean and good looking rooms. We had a room of 55 to 60m², the second room was also >45m². We were located at the elevator and you could hear the engine, but it was not really disturbing.
This is a beautiful hotel. The rooms are very nicely decorated, clean and warm. A big selection of dishes for breakfast. Staff very friendly.
Location is a plus, close to the train, historical areas and shopping all within easy walking distance. The beds aren't all that comfortable.
Directions to hotel worked well for a foreign driver completely unfamiliar with Utrecht. Parking was easy and convenient. Our room was upgraded gratis as the hotel was not busy. Everything was wonderful.
Good facilities, pool is small to swim in it but nicely decorated, so is good, rooms big, rather comfortable, breakfast almost perfect with good choice and service, so is worse to use it. Location is wonderful, close to everything in this city, kettle and tea in the room were nice Hotel preadvised my card for double amount of stayment (as they explain - in case I will decide to order smth in restaurant or etc. it was additional 600 eur what is big amount I think), so this looks not so good. Also restaurant located in hotel should have some preferences for guests as we failed to have a diiner in it as it was totally booked for 3 days
The general ambience and the location. Conveniently situated for the Jaarbeurs and the centre. There was nothing to dislike
The location is unbeatable--can safely walk everywhere from the hotel, including the train station. Staff is friendly, courteous, and helpful. Rooms are spacious and clean. The city of Utrecht is beautiful with lots of great restaurants and shopping. Watch out for cyclists--they seem to have the right-of-way over pedestrians. No in-house store for toothpaste, etc, although shopping mall is about two blocks away. Bring an umbrella. The train station is too close for a cab, but a long walk (~2-3 city blocks) in the rain with luggage and no umbrella.
We unexpectedly got an upgrade of 2 levels to a super room, which was greatly appreciated. The location is brilliant for quick walks to the city for restaurants & shopping. Also it's only a quick walk to the station for trains to Amsterdam etc.. For a city hotel in the Netherlands, having it's own parking is a major benefit. The breakfast buffet was also good. We didn't eat in the hotel other than breakfast, but the room service menu definitely looked better than average for the range of dishes available.
Liked nothing best The hotel is not 4 star - it is a rather poor 3 star quality hotel with many run-down features at a more than average 4 star price while parking is not free and an expensive internet connection. Does the Netherlands have an hotel grading authority??? They clearly slipped up on this hotel
Ease of check-in and room facilities. Hotel should inform beforehand that there is a charge for parking.
The room was very nice. The food in the restaurant was fair. High price for a little piece of grilled salmon with pommes frites and 2 slices of tomato and cucumber. Almost € 19. Very small glasses of wine.
park setting, terraces on lake lack of air conditioning
beautiful setting,on a lake and yet within a 20min. easy walk from centre. The hotel had excellent facilities.Food was great quality,wish we could have stayed longer.
We felt very comfortable and welcome at the Hotel, with friendly staff. We were able to bring one Dutch friend for a pleasant, relaxed evening meal and two other friends for coffee. Very comfortable room, but air-conditioning set at minimum of 20C, was a little too hot for us Celts!
Good beds, clean room, parking, great breakfast.
Excellent breakfast with buffet and hot freshly prepared waffles, pancakes and eggs.
All the staff were very helpful and courteous at all times. The Hotel had great facilities and price was good.
Lovely architecture and position... I really think internet wifi should be free in business hotles like this.
Did not spend enough time at the hotel at IBC
Staff and food were extremely good Just a small thing, vegetables were the same every day
Quiet room. Signage to find the hotel very poor. At night in rain, even with GPS a sign from the major roads would be helpful and especially near the entrance which is accessed via a barrier (why ?) and you can't see it is the entrance to the hotel until you pull into the barrier. Try doing this in heavy rain at night as I did. Secondly, no tea or coffee making facilities in the room. Given the price you would expect this. Don't think I'll be staying here again.
Location, comfort, price the room a little too far from lobby, minor miscomfort
I thought the food was great and service very good, the location was good for us too. The only thing i could fault that we couldnt get room service for snacks, sandwiches etc.
Great buffet breakfast. High quality/price ratio. Quiet location but conveniently close to the highway. Wifi connection too expensive.
It is very well-staffed and all of them know their job, and seem genuinely to make an effort. Its a vast place but it all works well. Restaurant is not wildly adventurous, but fairly extensive menu and good value for money.
Little bit too expensive.
I liked that description of the hotel fully conforms what I have found there - no surprises and that was good.
cetrally located, modern lobby, good breakfast the pictures show other rooms than i got (not renovated)
Location, very convenient for the train station and city centre.
all paperwork ready - single signature required. Very quick and easy
Great Staff, Excellent Service. Nothing
The dinning room staff was very good, Good menu. The exercise facilty was disappointing. The machines were broken and old.
Nespresso machine in bedroom was nice. TV picture poor.Breakfast expensive.
Room smartly designer Poor gym limeted equipment and equipment not working well
No tea or Coffee facilities
Good location Expensive parking
They provided a clean, comfortable room with all of the amenities. Fast internet. Delicious European style self-serve breakfast. Perfect for me needs. They called a cab and had a prearranged lower fee with that service. A very professional operation. A wash cloth would have been appreciated.
- Brand new hotel, big bath room, nice interior decoration, free parking, ... - Mini bar was empty, working noise from a power drill at 6:30 :-(
comfortable room ;good value for money restaurant with friendly service no close -up mirror in bathroom for shaving/make-up; nothing in mini-bar; wifi should now be free throughout 4 and 5 star hotels; a car is necessary for there's no public transport
Spacious rooms, attractive interior design, friendly staff, restaurant with a good food and service, easy access to the major roads. There was no ironing facility in the room, a free wi-fi could make the hotel even more attractive.
Free shuttle to and from airport leaving the hotel twice an hour. Couldn't find an ice machine. Price for internet was rather pricey.
Very good value for money, nice design, comfortable rooms. separate shower and bath in room: a rare combination
This hotel was fantastic, one of the best places I have ever stayed! The staff was very nice and helpful. The rooms were huge, modern and had comfortable beds. The breakfast in the morning was plentiful and had a large selection. I loved it all!
The modern design of the hotel, the staff very professional, the best breakfast I've got in an hotel.
Very modern and clean No tea / coffee making facilities in the room. After a long journey the tea tray is always a welcome site!!
Good location close to motorway and city of Utrecht. We stayed in a welness suite - which was superb in terms of facilities and design - sauna, steam bath, jaccuzi, lounge chairs etc. On top of that, we received a bottle of champagne upon arrival - excellent location to do away with the daily stress staff a bit mechanical - efficient but not really friendly
Lovely hotel the decor was nice and the rooms are lovely shame about the location tho, if this hotel was city centre it would one of the best around location terrible
Easy access - convenient location. Clean, modern rooms, Restaurant / bar service was slow
Easy to find, choice of restaurants to eat in plus a pleasant bar for a drink. Rooms are "Dated" they were good in the 90's but now have been overtaken by other hotels at similar cost.
Good value, decent room Horrible pillows! Drip from bathroom ceiling. Shower very powerful and flooded all of bathroom and some of bedroom.
The hotel is laing beside the way to Disneyland, Paris and we have been stayng there severel times because it is easy to go in there for the night.
very nice food, good rooms, friendly staff excellent value for money good location
Good room, pleasent staff,area around the hotel interesting and friendly
Bed a little too soft, a bit worn out at the side. Pillows very flat, could be a bit bigger and firmer
Breakfast was great! Radio and remote controller didn't work.
Great hotel where we have stayed many times before, conveniently located off the motorway, good breakfast/restaurant, comfy rooms, excellent parking. Should be tea and coffee in all rooms not just the expensive deluxe version
The spa and the quite environment made it a pleasant stay.the room was clean and all the comodities where there.the materass was a really good and firm one.
great leasure center, excellent breakfast 7 km far away from city center, but the bus stop is close to hotel
Being in the swimming-pool yacuzzi until 23.00 They did not have hot chocolate, but it was not important
business trip - i had to study so couldn't enjoy the facilities no , very pleased
Very close to place of work Too far out from city centre
rooms are very luxery
it was just a stop over while waiting for the ferry the cost of the breakfast was unreasonable
Decor meybe a bit out of date.
sauna and breakfast the lady in the front desk was not polite enough when we asked the transportation to the city, and she didn't show us clearly, we got back to ask again when we were out and found that's uneasy to find the direction.
Very comfortable spacious room, good restaurant with prompt service. Nice lobby with free internet and business center.
The hotel was very close to the central train station which was handy. The rooms are small but covers everything you would need. but the only problem was the wifi. On the website it says free wifi is available but the connection is not stable and keeps disconnecting. There are also personal hotspots available for each room for which you would need to pay (5 euros/day). Other than that in general it was ok.
Very friendly and helpful staff. A very clean and modern hotel close to the station and central to the shops, canals and the centre of Utrecht. Late honesty bar and coffee facilities just put the finishing touches to the hotel...Fab! Nothing, really lovely hotel.
The Hotel was spotless and in the perfect location. The breakfast was outstanding every day as well. Nothing
Close to downtown No parking in hotel
The room was good, probably just refurbished.
Computer provided with free web use in lounge
Nothing. This is a very poor value for money hotel. Bed and Bathroom were basic, facilities below average. Best comparison is that this is similar to a Travelodge but far more expensive. Bed, Bathroom, Towels, .......
Close from shopping center and city center no parking, difficult to find it
Nice large room with good equipments, very clean, very good breakfast. Never accept the room #603 again: this room is just next to the hotel's waterworks, Thus, the noise of drainage is constant, all day long and all night long.
Perfect location: 5 minutes walk to the Central Station and large shopping center. Room are clean and very good breakfast Walls are to thin: one can always hear whats happening in the neighbour room. In addition it was not possible to fully close the balcony door so there were always a bit of cold wind on the floor from the balcony and noise from the street. And it would be great to add small refrigerator to the room
Spacious single room Expensive breakfast
This is a brand new hotel which we recommand. It is perfectly situated near "centrum". Rooms are beautiful with a modern design. Staff is not completely trained for the moment but I think this change with a little more experience (the hotel opened one week ago..)
Really central location, stylish design, pleasant atmosphere, friendly staff, wonderful bed, cleanliness, free wifi Heating system was bit complicated, unless you read the manual or consult the friendly staf
very nice location, staff was friendly and helpfull although the hotel was not even ready to be opened. nice terras and restaurant it was in the construction fase.... I believe they should have waited 2 more weeks before having hotel guests in.
Nice and spacey rooms. Breakfast was excellent!
Comfortable and good location
The location is excellent, the food very good, staff friendly, room very clean, design excellent! The aircon was not working properly, our room was like an oven
Coffee in room and soft bed decoration, poor maintenance of room messy public areas
We liked our room the most, it was really good and very big. We liked everything!)
It was a perfect choice. The decor was chic, staff friendly, and it was 'the place to be'. I ate dinner in the Sunday night and lunch in the courtyard Monday since there was a definite buzz about the place - lots of young cool locals hanging there Monday lunchtime, great vibe. Very very new, so a couple of teething problems with wireless internet on third floor (get a booster!).
Good atmosphere and in a very picturesque position. Rooms very hot and no way of cooling down due to Air Conditioning not working properly. Restaurant very busy and took over two hours to be served.
Great hotel, very tidy and generally a nice place to stay the night.
I have stayed at this hotel on several occasions and the rooms and facil;ities are good.The restaurant has a good menu and its location in central Holland adjacent to the motorway makes it a perfect base from which to get everywhere quickly. Most of all the staff are all very welcoming, friendly and helpful. Thoroughly recommended.
Friendly Staff, Nice Foyer Bar and Restaurant Rooms are lloking a little tired and could do with an update
Comfort & location.food was really good but a little bit expensive.could be cheaper.
conveniently located near the City Plaza Nieuwegen no heating only cooling AC while the room was very cold in the night
Easy to get there by car, nice rooms, good workplace in the room
The staff was very nice and friendly.
Excellent facilities, and extremely friendly and helpful staff
convenient for motorway - room clean, warm, comfortable - tea/coffee making facility - well presented food available at reasonable price in pleasant surroundings - staff welcoming/ friendly /helpful - hotel fulfilled its functions entirely as expected
Nice hotel, very helpful staff and good service. No shops close to the hotel.
Easy to find. Good cycle storage Needs refurb to bedrooms. Public areas are however up to date
use of computer for emails, ample car parking, breakfast was ok no tea/coffee facilities in room, needed decorating in bedrooms, no hotel information in room, single beds in double room
It was relatively cheap and still nice. The room was clean, no sign of mold in the bathroom, unlike someone else mentioned it before. It was also quit there, so we could sleep very well. The breakfast was good and when something ran out, it was filled up again immediately.
the beautiful bar and restaurant. really nice surroundings to relax. the mosquitos in my room. I was bitten alot and needed to visit a doctor for some medication.
staff is very kind rooms are very poor and not well maintained : my first room had huge graffiti on the walls, it was changed and the 2nd room had no wifi
very quick checkin and check out, friendly staff. very nice restaurant, we had an excellent dinner there with very cheap price, also very good snack in the night. easy to go to the town, and the small town is quite nice. nothing, good small hotel and really good food, well prepared salad, kid friendly.
The room we had was a good size (twin deluxe) and the continental buffet breakfast was very good. It seemed to be more of a business hotel than a family hotel but they were very nice about the children. The cost of doing laundry was excessive, and it was annoying to have to pay extra for regular tv programs.
the room. balcony and view in a quiet setting no kettle in the room which would have been very useful for an early morning and late cup of tea
The hotel didn't impress me particularly but it was nice, clean and the stuff was helpful
Good room. Good Breakfast. Helpful Staff
Excellent service, setting and facilities!
Friendly staff at reception. Quiet, clean, comfortable.
The staff were extremely friendly and helpful.
Lovely atmosphere, very quiet, rear rooms overlooked cultivated park like land, friendly efficient staff
Decor was perfect. Staff was very helpful. Computer access was fast and available. Space was great. Loved the bathrooms.
The situation. being in the old part of the city I would suggest the buffett breakfast offered dishes of fruit salad, apricots and prunes. Handling cut grapefruit was not easy. But we had a lovely time.