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The staff and accommodation was just very very good, we were very well looked after, even though we missed breakfast they just charged slightly more for all us to have brunch. Which was first class. Will stay there again for sure. Just one point the charge on the room was taken from the credit card, even though the booking was based on paying on departure.
Easy to book, nice hotel, fantastic staff (Eric Gorman really mad us enjoy ourself) Our room looked a little tired and shabby (but was very clean), water poured out of shower
Nice location Too noisy - loud music, party somewhere
Good hotel at low price
Comfortable beds, should have had tea, coffee and ironing facilities in room. Evening food a little pricey. Ok for a business trip stay..not for holiday stop. No facility for heavy luggage, we had a our 1 year old with us and lots to take to the room with no help from annyone..had to borrow a food trolly and make 2 trips. Coming from the UK expected a large double bed, but had two singles..
I enjoyed my stay in the Hotel Asteria and wouldn't hesitate to return there. The staff were efficient, friendly and very helpful and spoke excellent English. The location was excellent and the hotel itself was nice and modern and set in beautiful grounds with plenty parking space. The restuarant was very good but expensive for us Brits at the moment with the week pound. Although not many hot items to choose from in the breakfast buffet i.e. boiled eggs, scrambled egg and streaky bacon(where is the lovely Dutch back bacon!) there was fresh rolls, toast, cold meats, cheese, cereals, etc. everything you would find in a "Continental" breakfast. Two small things (1) the towels were too small and (2) No tea and coffee facilities in the rooms.
Nice locatio,. quiet, parking close, wide room, large breakfast, competitive price. Issue to use WiFi from side rooms, expensive but excellent restaurant.
I had stayed there many times in the past as a base in 2003/4. Under new management it has probably improved on an already excellent small hotel (only 15 rooms). It has a wonderful setting on the banks of the River Maas just north of Venlo at Broekhuizen and makes a good base to explore the Maas natural region. Arcen and the hot springs are just across the river by little ferry and there is a brewery to explore to satisfy other tastes. The food in the 5* restuarant is superb and the service so friendly and efficient you really don't want to leave.
Staff were fantastic!! Room was everything as promised.
quiet, a very good view, good atmosphere and excellent service and food The menu selection was a bit insufficient
Fantastic location, friendly staff, comfortable room, extensive breakfast, and great (though a bit pricey) restaurant.
Very Friendly Staff, Beautiful location, Huge room with balcony and superb views over the river maas. Breakfast was top class! Loved the ferry at bottom of garden saved a long drive No
The location, the food, the room, and the ambience. The food was very good, but on the expensive side
Nice, small and quiet. Is in the small town away form the city but depends what are you looking for.
very peaceful environment, the river view & restaurant area is magnificent, delicious breakfast (although little variety), everything very clean. the noise from the boat that transfers cars across the river. there can be a bit more variety for breakfast, eg.fresh bakeries (cakes/cookies) were missing.
Big room, very nice breakfast, great view and location
KIt was calm and relaxing after a day out exploring the surrounding area.
Not expensive quiet hotel in a small village, comfortable spacious rooms, elegant restaurant, friendly and helpfull staff, nice atmosphere. Noise from traffic - hotel situated directly by the road.
Breakfast No Aiconditioning, no fridge or minor cooking facilities (ie Kettle, toaster cup or plates etc)
price and breakfast buffet no minibar
Good rooms, comfortable. Good breakfast. Very good price/quality balance
The breakfast was excellent, very good The room was quit small, did not have a minibar. The hotel has 4 stars so.... It was very hot in the room, no airconditioning presenr. In the hall and other compartments also very hot. Only one small room in the hotel room. This hotel should have a maximum of 3 stars.
Room was comfortable, and clean if a little basic. Not sure if there were computer facilities at the hotel.It wasn't mentioned in the hotel blurb. Might have liked an internet hub so I could have kept an eye on my emails. Staff on reception were friendly and helpful. Non dutch speakers would not find any problems staying here. Had the impression the hotel business focus is on coach parties of retired dutch people, rather than the tourist trade. The breakfast facilities are well organised and the food standard is pretty good. Good choice of nosh to set you up for a day exploring. Good country location just off the main road between Venlo and Nijmegen. Excellent hotel to use as a base for looking around Maasland and Limburg.. Certainly the hotel could have bettercomputing facilities.
Big comfortable room with nice bed. Good coffee and fresh orange juice offered by the breakfast. Breakfast is good, but not enough variation.
Our room was modern,comfortable,well decorated,clean,quiet peaceful. The absence of Tea & Coffee making facilities in the rooms.
friendly. relaxed, nice setting
very comfortable hotel good spa and pool
Luxury hotel, excellent food, and facilities. Very easy to find from the motor way
Great hotel with superb spa facilities. Nice bar. Breakfast great and all the better for wonderful view over the lake.
excellent hotel, great location and service!
We enjoyed the atmospere and the lay-out of the hotel and our suite It is not a matter of liking or not liking but just an observation: the swimmingpool of this quality hotel is a bit small
The food was wonderful, and the rooms that we had were perfect. The view over the lake in the morning was beautiful. The only downside was that the change in the exchange rate between booking and stay meant it was more expensive than we had hoped. However, the stay was still very enjoyable.
Friendly hotel staff pillows
Excellent swimmingpool and facilities. Perfect (comfort) room. Very clean and spacey. Quiet area, being close to the highway it didn't provide any disturbance. Water from tap (in bath) was not functioning like it should, very little water coming out. Babycod did not have a mattress. Older blond lady in breakfast area is very bad in proving service to customers.
Confortable family room, excelent welness facilities with a beautiful swimming pool and a very complete breakfast buffet. The staff could be more helpful and friendly.
Excellent stay in a peaceful location
A clean, pleasant hotel in a nice little town.
Location, in centre of village, attractive area, plenty of walks, excellent meals. Very large clean & comfortable room.
Very comfortable modern room with good facilities and free internet. TV had a wide range of English Language channels. Excellent restaurant. Food Expensive but good. Staff were good but not enough to cover restaurant and front desk.
homey atmosphere the dinner price was a littel bit expensive
The location is excellent and central to the town. The gardens are landscaped and tastefully done. Can find no fault at all.
excellent country break and within easy reach of weeze airport
The rooms (are clean and complete equiped). The restaurant (food quality was excellent). That I have to pay by arriving. Internet access quality (only hotspot available).
Lovely, quiet setting. Free Car Park. Comfortable room. Fairly good breakfast.
Very comfortable room and excellent reataurant.
Staff excellent, welcoming and helpful. Food very good indeed if a little pricey. Rooms adequate but very poorly soundproofed.
The rooms were very spacious, with separate toilet and bathroom. Staff was friendly. Diner was great.
Very freindly and helpful staff. Nice location in the square with tables in the square. Just need a handle on the shower doo in room 1
The staff was friendly, room nice, location good. The breakfast was poor and coffe terrible.
Clean and comfortable and close to ammanities
Quiet, convenient location, excellent breakfast, good decor, comfortable room. staff helpful. smoking in public areas unpleasant.
Reception accommodated our late arrival, after their 11 pm closing. There is a church clock tower that chimes every half hour and then rings 100 plus times early in the morning. Very disruptive when we are not use to such a noise. Did not sleep well at this hotel. Would recommend the hotel for excellent location to the shopping and restaurants and friendly reception service, but not if you want a restful, quiet sleep (due to the church clock).
Thank`s for staf very frendly
The rooms were very clean and the staff were very friendly and helpful.
Friendlyness of the staff The church tower next to the hotel was loud
They gave me a bottle of water when I went away, very nice touch! the rooms were a little bit noisy, I heard everything my neighbours were doing
Very friendly staff. Good Restaurant.
Everything was just fine, nothing fancy, but nice clean, quiet location - ideal base for cycling in the area Hmm - can't think of anything terribly wrong
The hotel is lovely and in a great location not only for the airport, but also for the town of Arcen and castle. The owners were very nice.
It was a very friendly and cosy hotel to stay in. Breakfast was excelent and well presented. Evening meal also good but could maybe be a little more varied, too many chips. But overall a very good experience. Could do with some better bathtowls
Very clean and spacious accomodation, good food and welcoming staff.
Good breakfast! An unsafe excercise to get in, have to walk some meters along a crowdy road and clay soil in order to reach the entrance
Very friendly staff, excellent breakfast, nice environment.
clean and beautigul location
friendly atmosphere, excellent service, comfortable & clean
Great friendly atmosphere
Peaceful and quiet, friendly staff Disappointed on Saturday night, decided to have evening meal, but at about 8 oclock were told that it was too busy and a meal was not available
The hotel staff were great. The rooms were large and very comfortable. The food in the restaurant was great, and the staff there were polite and helpful too.
The kindness of all the staff, the professionalism of the owner, and the charm of the place. nothing
The friendliness and helpfulness of the staff was exceptional. The rooms were very clean and comfortable Good breakfast. Very nice evening meal, 3 courses for 26.95 euros per person. Can't fault anything
The family bedroom was excellent. Four decent beds on two levels with lots of space. It was a very comfortable room in a quiet location in a lovely little town.
both my husband and myself thoroughly enjoyed our stay there, and so did my parents; especially the hotel staff were very friendly and easy to talk to
Friendly and nice atmosphere It was a hot day and night and the room was exceptionaly warm. No air-conditioning. My room was near an extraction fan and therefore quite noisy.
Location Hotel rooms were cold and lack of lighting in Bathroom
Excellent family room on two levels. Boutique-hotel-style: modern and minimalist. Very central position, and our room at least was quiet (rear- facing). Holland can be very hot in July, so the floor-to-ceiling window/patio door was much appreciated. They promise (in their information) rather more than they can deliver, E.G. easy wireless internet connectivity and charging cable adaptors. Reception knew nothing about either! (But hey, this was a holiday, so ... )
On arrival the hotel looked good in the middle of the village close to the river Maas. The room was large with a good bathroom and very clean. The service at breakfast was very poor and slow. No written fire escape route in the bedroom. No hair dryer. Poor menu in the evening for the tourist. No hot water for two days - builders on site - with lack of interest from the owners.With a extra touches in the bedrooms and staff training this could be a great hotel.
friendly staff, good breakfast with lots of choice.
quiet, clean, bar access, breakfast service wireless is a bit slow
The personal attention and care are exemplary. The setting is scenic. Though some amenities are quite basic, this farmers B&B is very complete. A bit remote (if you were looking fotr city life:-)
Very helpful staff - especially as I arrived quite late and I appreciated their help ordering in some food as the restaurant was closed
I found that the Staff was very helpful in assisting with every thing that I needed. I was traveling for business and have a poor understanding of the language, so I relied heavily on the staff for assistance. They were exceptional!
Very friendly and helpfull staff
Walking distance to village centre, spacious layout, easy parking, clean. Breakfast on Sunday mediocre with fried eggs not freshly prepared (overcooked).
The staff were excellent The noisy air conditioning, even if turned off the motor starts every two minutes and then turns off, other rooms were the same as could here them.
It was extremely comfortable and relaxed atmosphere. The staff were helpful and couteous and the food was excellent.
Supper, as usual
The hotel location on the river is very special. The setting of the hotels, the rooms and the food are all outstanding. Indeed a very special place. Highly recommended. None
Quaint and eclectic decor and excellent service. Lovely breakfast in a formal yet peaceful atmosphere. We did not know the hotel and restaurant catered to an upscale clientele. We walked into the hotel lobby/restuarant entrance/lounge with our casual travelling clothes and received a few chilly glances from the Sunday evening diners. It would not stop me from returning or recommending this hotel.
A very nice hotel in a quiet location on the banks of the Maas River..Our room was large (a Junior Suite) and the bed very comfortable. We spent only one night but would definitely return for a longer stay. The managers were very friendly..
The extreme kindness aénd service!
The beauty of the environment, the excellent food, the warm welcome, the competent service and the size and equipment of the room.
A very clean, freindly hotel in the country.
Nice, Quite, Friendly.
Great, relaxing place to stay.