That I was able to have diner even at 20.30 in the Bar.
Breakfast was excellent! The lack of a fridge in the standard rooms is annoying
The lobby was nice. I wanted to have two days with sauna to relax. You offered the hotel with sauna but I had no saune. Than I found pornojournals in the room.I Asked coming from shower to bring me batteries for the tv guidance- the personal told me to wear clothes and come down myself! No water on the room, no minibar and no sauna!
very clean and comfortable, nice environment, reasonable price it is too far away from the city centre and there is no supermarket/restaurant nearby, there is a bus which stops in front of the hotel but it only goes every half an hour
Excelent bar with very good staff. Reception efficient and friendly for both check-in and check-out
Very helpful staff, although not too knowledgable about the neighbourhood. It was quite dusty.
Check-in: friendly, professional. Room and bathroom large, spotlessly clean. Breakfast: wonderful, at 12.50 Euro value for money. Free parking is nice. Would stay there again. It is about 45 minutes walking from downtown, and taxis not always available quickly. For us, walking was no problem, but may be for those who prefer to be closer to the touristy part of Maastricht.
Good hotel, spacious bathroom. Friendly staff.
The staff was great, quiet room, had a very nice stay. too far from centrum to reasonably walk.
The hotel facilities and the room are nice and the hotel is very clean. Free parking. It is a bit far from the city centre. No problem if you have a car (the hotel has a free parking) but it can be annoying if you don't. The wireless connection in the hotel was not free - no big deal but rather unusual.
Nice clean rooms. Excellent staff. Great location.
Rooms are really small, it's hard to pass your bed. Just in front of my window there was a disco place, quite laud.I thought it would be worse but I fell asleep with no delay. The pillows are extremely soft, give no support, and the bed very springy, not my preference. Location is perfect, right in the very center of the city. Too small room, pillows, springy bed, disco place by the window.
Convenience, informality, and the buffet breakfast! No switch on my bedside light.
Both staff and especially the food were 100% fantastic the rooms were tiny without space to move-no beverages in the rooms/ room service/phone. Good place if you only want a place to crash for a few days but not suitable for an actual holiday
The location in the centre of Maastricht We were given a room on the top floor (Room 28, I think) Going up the stairs there was a strange smell which got stronger the higher I climbed. The room was very dark with a roof window and quite airless. If the window was opened the bed would have been soaked by the rain. The strange smell was very strong in the room. I immediately decided because of the smell and the lack of windows (it was like being in a prison cell) that I was not staying in that room. We received a refund and immediately left the hotel. It was extremely difficult to secure another hotel for the two nights, but anything was better than sleeping in that smelly airless room.
The helpfullness of the staff when we had a problem with the room.
right down town, very friendly staff. the shower
Nice, close to the center
good location (in the city centre) expensive
It was very convenient location, very central to the shopping area. Great breakfast!
Quaint and comfortable
Located very close to town centre.Hotel staff were friendly and helpful.Rooms comfortable.Good breakfast. We stayed at the weekend and had a room at the front of the hotel,noise from the road outside,both traffic and revellers,went on tll quite late.
location, everything we required very close by
The hotel was very convenient for a car show that we were attending. Unfortunately our stay in early July coincided with a heatwave and the lack of air-conditioning made it very difficult to get a good night's sleep, despite being loaned a fan for some of the time.
Nice staff Room rather basic
Vey friendly staff - When I asked at the reception I they had toothpaste as I had forgotten mine, they unfortunately didn't have any (in a 4 star hotel ????), but the friendly barman/receptionist gave me a tube of his own to help me out. Breakfast was crowded, but very good The room wasn't just small as advertised, but very small The tv was also tiny - so small that it was difficult to see the programme. There was no shower curtain/glass and you could only shower by holding the showerhead as there was no wall fitting to hang it on. Overall, we didn't think that the hotel was deserving of a four star rating - At the most a low 3
The place Valkenburg Bussy traffic in front
The location and staff were excellent. The breakfast was very nice including breads, meats cheese and cereals. There also was a cappucino machine which was a plus.
Staff very friendly and approachable. Breakfast service excellent. Lack of air conditioning was a problem. As was the location of the room on the first night (facing on to the main road). The temperature was very high and when the windows were opened the noise was incredibly loud. Although, it should be noted that when we requested a room change, this request was met.
the relatively low price it is a four starr hotel, but when you use the television set in the room at normal volume, the neigbor starts instantaneously to knock on your door due to too much noise in his/her (in this case: her) room; the floor of my room was skewed (different levels at different sides of the room); the room had no window, but only a balcony door with a rather small window in it; all by all not the level of comfort you would expect from a 4 starr hotel!
to have room with one big bed
room had strange smell,very loud noises throughout night,room was dirty,have stayed in better 1* rooms,1 very rude member of staff,no way a 4* let alone 4*deluxe,i even cut my holiday 1 day short because of this place,take your money & custom elsewhere
Hotel was close and cheap, rooms were comfortable. Two chambermaids walked into our room without knocking !!
Easy to find and park nearby, friendly staff, good breakfast. I think they could supply more in bathroom shampoos etc.
uncomplicated to expensive for what you get
confort and wireless facilities
Closeness to main square and facilities Restaurant food in the evening is not of a great standard
the food and the easy walk to the shops beds were to hard
Location in city center The breakfast on sunday was really crowded
good breakfast, nice reception, excellent location small rooms
We had to leave early and the staff prepared a very good lunch package for us. No minibar in the room, and also the possibility to make coffee would have been nice, especially when you want to watch TV in bed :-)
The Hotel hosts were very friendly and helpful. I was welcomed upon arrival and whenever I encountered the hosts they were friendly, talkative and gave interesting information about the area. I had WiFi in my room so I was able to talk to my family at home via Skype.
The cleanliness of our room was outstanding the size was very good too, We had a lovely friendly served breakfast in the morning, We hope to stay again.
The hotel is about 10 minute of walk away from the rail station It says that there is a telephone in the room, but you can't make any call or receive calls from outside...
Quiet, clean room
Super clean, good value for money , kind staff and fantastic breakfast. The hotel only accept cash. (It is already mentioned in the room policy and was not a big deal for me)
Quiet, comfortable bed
The takes place in old traditional house. It is in the tourist town. Not far from city center and entertainments area. Everything was fair in that poky hotel. Some things need renovation
Nice clean room, comfortable bed.
The owners are very friendly and helpful in giving information about the city, about possibilities of walks, spa visit etc. The breakfast was a very good value (included in the price of room, which is nowadays quite exceptional) and the lady (owner) always very attentive. After one day you feel like visiting your good friends:) The only annoyance was a light, but continuous noise, which was probably coming from an electrical generator (my room must have been close to it). I did not even mention it at the reception, but next time i will ask to have a room further away.
Owner and staff were truly committed to providing excellent service. Location is fantastic. Rooms were a bit noisy, so if you have a chance request a top-floor room.
Staff were very accomodating to my late arrival
Clean, efficient, easy access, central location, friendly Breakfast could be more varied and a cooked option, no bathroom plugs, no tea/coffee making facilities in rooms
friendly staff, location
Located in the middle of town,very clean and well furnished,friendly and helpful staff,excellent options for included breakfast,warm and cosy when we stayed for 2 nights in december 07.
Centeral location,clean and comfortable beds,excellent choice of breakfast,friendly staff.
Proximity, location. Limited parking spaces
The Hotel was clean and well maintained, staff very friendly and helpful. Excellent Breakfast
easy to reach, just what you need smoking should be completely banned
Easy to find, comfortable bed, staff spoke English No hot water to shower with.
The staff (I actually only saw 2 people) were very friendly and helpful. The location was of easy access and in a quiet area (20 km from Maastricht, our destination). The bathroom was exceedingly cold (no heater!), we had to skip the shower. The smell of smoke and fried food was everywhere, even in the rooms. And they only had pillows with feathers, so a pillow without feathers for my allergic son had to be improvised with a rolled duvet in a pillowcase. But they did their best despite the scarcity of means!
location...just of the highway advertised free Wi-Fi internet but couldn't connect......hotel knew about problem but troubleshooting answer was to "just keep trying" hotel staff were understanding but just offered a free coffee instead..........it's odd that a hotel chain that size would let a problem go on like this.......we had to go next door to MacDonald's for connection........would recommend hotel if problem corrected
Clean, small, friendly employees, good breakfast, possibility to dinner, good price /quality ratio
Nice people. Good for stay one night to visit Pink pop.
Good location for what we wished to do. Easy access from motorway and rear rooms were free from traffic noise. Good value short stay hotel.
Nothing. The disco opposite to the hotel was so noisy that I didn't sleep half of the night. The bed was too short and old (pit in the middle). Decoration was dated, remote control not working. Rooms were gloomy.And lthe last downside: the hotel offers no breakfast.
Le Virage is in a great location - convenient to everything in the old part of the city. The price was acceptable for the size of the apartment, and the lack of hotel staff. Breakfast at the Bishop's Mill was a plus - great place and convenient. The location, though great, is deceiving. It looks like a quiet and tranquil place, but in fact is very noisy until well after midnight. With all the street noise, it was difficult to get any sleep until about 3 a.m. I would also recommend that the Bishop's Mill be informed of guests who will be having breakfast there. We showed up on Sunday at 0830, and they were closed. A delivery man informed one of the bakers that we were outside and he let us in, but we nearly left since the notice on the door stated that they would not open until 1100 on Sundays.
good size room and great location. room had a lounge area and fridge with tea/coffee making facilities. Breakfast not available until 8.30 which was a problem as I was on a business trip. bed was a little small if 2 people were sharing but great for 1!
The owner and his wife were wonderful. They stayed up late on Friday as part of our party got lost driving from Germany. They were very friendly and accomodating.
Owner was very friendly and helpful. Made us scrambled eggs on our last morning. Rooms warm and fairly spacious. No tea making facilities. Long walk from Valkenberg centre - further than reviews indicated.
Not too far from train station or center of Valkenburg.Very hospitable and helpful owner run hotel.
Very service-minded and polite staff!
This hotel was very clean,the ovner were maried coppel.The woman was very hardworkig and was very friendly.De man was friendly but he was more tolking than working, there was one park place and nice garden The room was really small, we had about 50 cm aroud our bed, the bathroom was small and oldfasoin, there was a shour, toilet and sink only very narrow, only to wash your hands no more.The window of our room was above a smoking palce so we had in this no smoking hotel still smoke in our room (is not nice if you have asthma) the breakfast was raely minmal, very poor.
staff and cleanliness no
good service the beds are rather small
good price just where we wanted to go no evening meals offerd
Kindness of the staff and the cleaning of the room. The owner(s) were very helpfull and the breakfast was great! The hotel itself is really cosy and the garden is wonderful. The fact that they have their own parking is very convienent (parking is a bit of a problem in Valkenburg). Very, very small room. Beds had to be tied together to be able to sleep together and the hotel is very noisy.
the friendliness of the landlord and landlady
The room size was fantastic (front facing, 3rd floor), really spacious, nice bath room & a terrific location; the oldest quarter of Maastricht yet within easy walking distance of the city center, plenty of restaurants & cafes near by The stairs up were a bit steep & narrow, but we already knew this in advance
Excellent location in the heart of Maastricht with its cobblestone streets, Roman walls and old buildings - and right near great shopping and cafes! A car is not needed here. The hotel is simple but full of old world charm. Great value for money - a lovely old building, clean rooms, and comfortable beds. I have no complaints for the value price we paid for the room (on a weekday) - except that a kettle with tea and coffee sachets would have been nice in the morning ;-)
The charm of the hotel, the combination of the gallery and hotel. Beautiful breakfast chapel, very comfortable rooms, agreeable host. Great location as well. During the night there was a noise outside (we assume an airco of the neighbours). It was really loud so we did not have a good night of sleep. A bit unfortunate for the hotel because it was clearly something in the neighbourhood.
Our room was very spacious and tastefully furnished and decorated. Excellent location in a quiet street, very near the centre of Maastricht. Very friendly and helpful owners. Lugging our suitcases up all the stairs (our room was on the 4th floor) because there is no lift.
characteristic spot; good service
Huge room with modern conveniences in lovely old building in the middle of the historic city.
located very close to the center
Location of the hotel is just perfect. Large room, very clean and nicely decorated. Quite and relax. Nice people. Don't expect conventional hotel reception, it's different but real cool. Parking around is really not easy. The pay parkings are a bit far and in all the streets around you need to pay (don't miss it for a minut you get a penalty right away!!). No lift to uper floors.
Lovely hotel in a wonderful and central location. Very spacious room and a good buffet breakfast.
It was right in the center The room itself, old furniture, outdated, etc.
Not comfortable, so noisy, the bed is not clean and offers two single mattress on a double bed (unbelievable!!!). expensive!
Pleasant family atmosphere , friendly and helpful staff Size of shower / toilet room
staff were very helpfull,and freindly
Location, friendly staff, comfortable, secure parking A bit noisy at times (Blinds and tables and chairs being dragged about at 07:00 and 23:00) No tea and coffee facilities in room. But overall we enjoyed our stay at Atlanta
We enjoyed the location and excellent service from the staff. Although the rooms were quite small, the common areas were delightful and spacious. The staff could not have been more helpful.
Staff very friendly & helpful.Location very good.Very clean. Rooms on the small size,especially the bathrooms.Noise from the road was bad for rooms at the front of the hotel
Staff were very helpful and willing to accomodate our needs.
The hotel is for sure not four star hotel, those four stars are only in the name. Rooms were small, hot, there is no AC.
People were all friendly,and helpfull
liked the fact that it was a small hotel,well situated in the centre of valkenburg. Had to sleep with window open because small single rooms were very warm, therefore very little sleep because of the traffic.
The staff were very friendly, the bed very comfortable and the breakfast was very good. I believe this hotel (like so many others) freshens the bed or room with a spray before guests arrive. It does make the room smell nice and fresh but it can be a problem if the guest has an allergy to sprays. So many hotels now do this, but for me it's a problem.
To dial the reception incase of an emergency you had to dial 9 or another number. I tried both for about 5 minutes but couldnt get thru to any one. The number should not be advertised as an emergency no cos if there is then somebody could be in desperate need of help but there is no one there to asssit
nice clean room. Although at the front side you have traffic, it is well isolated. The breakfast is marvelous, well sorted. To bad I could stay one night only
The location of the hotel was ideal as it was near the train/bus station and the town center. The room was clean and there were 2 pillows per person. There was a good selection of channels on the tv in the room, including English channels. We liked being able to help ourselves to tea/coffee at breakfast. We were allowed to leave our suitcase with the hotel staff on our last day. This was very helpful as there were no luggage lockers at the station. The shower in our bathroom kept switching from dangerously hot to cold. The tv was tiny and difficult to watch. The corridors and our room looked old, and in places needed refurbishing. Beds were very soft and pillows quite hard. There was no mini-bar in the room and apparently no room service (except perhaps breakfast). No food or drinks from outside the hotel were allowed in the room. The breakfast was ok, but was quite limited (E.G. no croissants, pastries, not much fresh fruit). Also, my b/f really missed having ketchup with his scrambled eggs and bacon. The kettle in our room was good but they only give you a small kit with tea (2 bags) and coffee. After this, you have to pay 1 eur per kit. Overall opinion: price too high for quality.
Staff very helpful. Secure place to keep bicycles. Would recommend the hotel but not for more than two days, see below. Little storage space in the rooms, not a single shelf or draw for clothes storage. Although two non-smoking rooms were requested one smelled strongly of tobacco smoke so that the window had to be open at all times to make the atmosphere bearable. Food generally good but hot evening meal in the restaurant served on very cold plates
Good price, clean room, nicely located between the rail station the and center of Valkenburg (very easy 5 min walk), easy 15 min rail trip to Maastricht
Service with a smile. Breakfast +++. Room was very clean and specious. Tea-coffee making facility n room was great. Very close to the station and shopping center. In short, excellent value for money. Nothing
Nice, quiet location, reasonable parking.
A good breakfast with plenty of choice Had to ask for tea & coffee for the room. Uncomfortable split beds.
location, food, price,comfort.
Swimming pool/spa While in a non-smoking room, the corridor we had to use to get to our room stunk of cigerette/cigar smoke.
swimming pool over priced for the quality of the room
Swimmingpool is very nice.Breakfest was excellent. Familyrooms for stay with children. Why did you not mention that slippers and bathrobe are obligatory and that you have to pay 12 € to rent it.Idem parking 5€ per night
convenient location and excellent breakfast. Room was comfortable. Carpets in corridors were not clean, room was a bit dusty. Ridiculous price for internet connection. The whole place apart from restaurant needs tidying up, and perhaps re-design.
Really nothing Very applicable!!A misearable room,no services,old and weary towels,no tissues paper,no room service.Maybe can be considered as two star hotel!!!!
The reception staff is helpful. There is no refrigerator and smoking smell in non-smoking room.
Location excellent None
the spa and the swiming pool room to small, no internet conection, a bit rundown
the room we were upgraded to was excellent, the receptionist who delt with our complaint about the original room was excellent. the room we were given to begin with was way below standard and if we had had to stay in that room and not have the option of upgrading it would have turned a very good stay into a very bad one
This hotel was awesome. My family and I stayed in a family room that was pefect. It was close to downtown, the shopping, and the Christmas Markets. The staff is very friendly and most speak multiple languages. Breakfast Buffett was also good and worth the 12.5 pp. The restaraunt is very pricey.....plan to eat diner else where if you are looking for value.
well positioned by river and convenient for all parts of the town on foot Very comfortable bed Excellent breakfast Parking (at extra cost) was very convenient and secure
Even though your e-mail confirmed that there was no extra charge for our 8 years old child - John at reception denied that you contacted him and charged extra.
The hotel is beautiful and the staff are very friendly.
Its Location was good Hotel room needs a little modernizing
Reception is not situated next to the entrance and it gives you the feeling they don'y notice who comes into the hotel. Hotel room was small, clean, but value for money was poor. Furthermore, the area is close to the Markt, but strange people hang around the street, lot of foreign cars (drug tourists?).
The hotel was well located for us and the hotel rooms were nicely decorated and comfortable. As we were in Maastricht to enrol our daughter into the university, the internet was an important part of the reason we chose this hotel. Not having internet was an inconvenience to us. Also, the stairs were steep and a lift would have been useful.
Central loacation was very useful to us because we were there to do business at Jaansen Nautique. We loved the view of the river and town.Very pleasant room, comfortable beds, especially nice bathroom. Helpful staff. The on-line booking price was very reasonable. There was wifi advertised and that was one reason for booking the hotel. It actually did not work in our room nor in the lobby. Even a hardwire connection did not work. We were unable to access the internet and that was dissappointing.
location and pleasant staff lights in hotelroom were not enough
we were in an apartment just opposite town hall so it was very central since the apartment is not part of the hotel and is a few minutes walk away, cleanliness is an issue. floors and dishes were not clean.
hotel rooms in design. position was excellent. l'occitante products
bed was very high qulity the reception is anawailable in the evening and in the moring - as a result < I did not properly checked out, need to call a hotel o ensure that evrything was o key and to ask them to send a confirmation of my payment
breakfast should be better
The location was prime and the design very unique. Shower and sink were directly in room; we were girlfriends sharing a room so there was a lack of privacy for us during our howers
The hotel position is perfect
The best things was the room which was very minimal but very cosy and the location. The breakfast was pretty basic.
Partly business, partly leisure.
value for money, middle of the centre of Maastricht and the room was very comfortable. Okay there is no bar but there more then enough bars in the area!
The modern design of the hotel and the central location in Maastricht Check-inn from 12hrs untill 15hrs was a bit short, but we we're told in advance
The maid was very friendly. They would not take a credit card; we had to pay in cash. The bathroom shower was a bit moldy, and there wasn't always hot water. The voices of owner/manager in office below our room was VERY LOUD.
Located right off the main square. Very tranquil. Best breakfast ever. Rooms are not luxurious for the prices chargEd but location makes up for it. The rooms Interior is more like a B&B. But the entire hotel is a converted house , so I guess they cannot change this n.
Very professional service and the atmosphere. very quite hotel for good rest The bath/shower could be bigger
Its location is very convenient. The room is comfortable, clean.
The location is perfect for exploring Maastricht on foot. Very pleasant inner court/patio, cooler than the street in July. The parking was hard to navigate to, since almost all streets are OW, some closed off to car traffic.
Nice, friendly staff, nice room. Website states parking, I expected free parking at the hotel, not parking in parking in another street for 20 euro a day.Website also states wireless. There is a KPM hotspot for which you have to pay, and it is not accessible when staying in a room in the back room.The beds were very uncomfortable, too soft to give any support
Everything was perfect in this hotel, staff, room and view. Sleeping on a boat gives a special kind of energy, and has a highly therapeutic effect. It was like waking up in a fairytale.
The night receptionist was very very kind and polite. The location is also nice (close to the center). The rooms are really small but it was enough for a 7 hours sleep. It's strange to have the shower next to the toilet but it was ok! It could be cleaner.
The location is very good. The people are friendly and helpful. Breakfast was very nice. Only two (plastic) glasses available, which were not renewed the next day.
Room was of a very high standard for the price and the staff were very friendly and helpful. Very comfortable feel to the whole place.
facilities ok and nearby city center price vs quality bit expensive
This hotel is near the American Cemetery in Margraten
We liked the personal approach, nice personell, and the relaxed atmosphere. The room was neat and clean and included a nice bath-tub.
I liked the hotel being a bit away from all the buzz. That and free WiFi Internet is just perfect!
Open fire, rustic restaurant. Great day out on the bicycles Twin bed rather than a double. breakfast seemed expensive additional cost
Nice looking hotel close to the city centre of Maastricht. Easy to reach.
The good friendly welcome good service and good all round service no
This Hotel is situated next to a busy street so if possible get a room on the other side. Nice rooms with enough space.
Great location and very friendly staff. Comfortable room. Breakfast was not included and was quite expensive compared to the price of a very similar breakfast on the Vrijthof (main square).
Great location. On quiet street near university and Vrithof.
Clean room and quiet (backside). Although in monumental building, there is an elevator. Excellent breakfast. In the heart of the old city
Old house nicely decorated.
Good location, comfortable room, nice big bath, good internet connection, lovely restaurant. At the weekend, we were served breakfast in a nice, reasonably sized room. However, during the week, we were served breakfast in a small room with a large, loud family.
Excellent Location. Very clean. Very helpful staff. Has a lift elevator which was great because we were on the third floor. Nice beds and bathroom. Restaurant was booked for dinner on Saturday night so we would recommend making reservations if you want to eat at the hotel restaurant at night. We were on the third floor room 15 and had an excellent view of the city and steeples of a church close by. Beautiful on Sunday morning when all of the church bells were ringing and echoing throughout the city. We could walk just a few blocks to the square and to excellent shopping. Also walked to the train station for trips. (not with our luggage though, we took a taxi then!).
The room was large, bright and airy. The bathroom was spacious and the shower was powerful.
the location - close to the Onze Lieve Vrouweplein and the rest of the city center. Breakfast was charmingly old-fashioned with service at the table. Rooms were a bit cramped as was the bathroom.
The friendly staff, the peaceful ambience, the gorgeous Building, the lovely Courtyard Restaurant, free Wireless Internet which should be a standard for all Hotels, nice room very comfortable and finally the location, just around the corner from De Vrijthof
The location Thje price, including parking and breakfast
location was very good
ewerthing was really easy..nice friendly staff,and great location.Even parking is only 400 m for only 6 eur per day.For sure I will come back.
The location: centrally located in Maastricht close to university and picturesque parts of the city. The noise within the building and from the street. Double glazing or improved secondary glazing would be recommended. Within the building the walls ought to be insulated. the welcome notice point out that the building is old and therefore noisy, but this does not have to be the case. Noise from the wooden staircase cannot be removed, but the walls vibrated when the occupants of the next door room entered and left. This I believe to be unacceptable, even for a budget hotel.
Location, cleanliness, friendly atmosphere, ample breakfast There was no staff available upon arrival. Fellow guests told us we need to pick up our key from the staff of a restaurant nearby.
location was excellent
Staff is very friendly, the breakfast is perfect and the location couldn't be better. There's no "tea facilities in the room.
The hotel is right in the centre of Maastricht and the rooms at streetside have an amazing view. The showers and toilet are always clean. We received towels and soap, which was a nice surprise.
Fantastic, friendly helpful staff and owner; lovely bright spotlessly clean rooms, excellent buffet breakfast, bed superbly comfy! None!
Spotless condition and facilities in room
The hospitality of the staff, the location of the hotel, the cosiness of the room The beds were quite easy to move and therefore not very useful as a double bed