Beautiful old building; great adjoining restaurant; right next to beautiful old monastery/church; helpful staff Parking was difficult, but once we were told about the free parking about two blocks from the hotel, it was fine
The staff were so gracious and accommodating for our larger family.
Our stay at Hotel Blaues Hau was wonderful. The hotel is in a great location right in the center of Otterberg. And Otterberg is a charming town. The hotel is quaint, beautifully decorated and extremely comfortable. The buffet breakfast is fabulous. We also enjoyed the restaurant for dinner, and the food was delicious. The hotel staff was wonderful as well. We look forward to our next visit to Otterberg, and stay at Hotel Blaues Haus!!!
Clean, neat, tidy, friendly, in a beautiful building, in a very picturesque area.
Quaint, comfortable, convenient. A treasure.
Staff very accommodating. We arrived late, but key was waiting. I asked for milk after stores were closed, and they promptly gave me a carton. Breakfast was very good. the hotel and decor were very charming. Noisy outside the hotel.
Fun little historic hotel Due to the Historic structure, the floor boards were extremely loud, but it wasn't a huge problem.
This historic hotel in a small quaint town allows one to feel that he is living in a past century. The rooms and common areas were especially clean and well appointed. The owners took great care and attended every detail. It was our first night in Germany and a experience that we will cherish forever. Please consider this hotel in your itinerary. The hotel is a little hard to locate- on a street just off the main road and parking is at a premium. These are minor difficulties that are so out-weighed by the ambiance of this place.
The lack of air conditioning or fans to circulate the hot air.
Great location and quaint hotel in a wonderfully quaint village. This was the perfect Germany get away.
Spa facilities, restaurant, location.
Classical hotel nicely located in a park with free access to thermal pool. In addition, there's a bathing house with sauna's next to the hotel. Breakfast is excellent and paid parking is in front of the hotel. Since I did not like the single room they gave me, I received a free upgrade to a double room. The hotel is not very new and that includes the rooms - has it's charm though. Wifi should be free in my opinion.
Comfortable rooms and very helpful staff. No
Very quiet hotel with wonderful location, thermal baths and good breakfast. There was no fridge or minibar in the room.
Magnificent location with gardens and riverside walks with vinyards above. Excellent hot and cold breakfast buffet. Exceptionally quick check-in and efficient reception. Poorly equipped bedroom: mean thin towels, no robes, no mini-bar or refridgerator, tiny uncomfortable pillows.
Very relaxed feel to the hotel, open almost 24 hours, easy to come in and out, the staff were always there and very helpful, the location is central to everywhere but quiet Free internet access would be ideal
Good location, surrounded with river and the park which is nice for the kids to run around but wish there is a play ground in the park. nice walking path up to the vineyard. walking distance to the centre. Good buffet breakfast, free access to adjacent thermal bath. in hotel spa centre, clean and quiet room. There wasn't an outdoor/indoor play ground area for the kids. No free internet access.
Breakfast We stayed next to dogs that barked for hours while the owners were out.Staff said there was nothing they could do.They said it wasn't there fault!I have a responsibility to pay the bill and they have a responsibility to give a relaxing atmosphere. They didn't keep their end of the bargain and offered no reduction as a way of saying sorry.I left a comment card and send an e-mail but no response!!
The place, the spa facilities, the view, the spacious room, the food, the reception, the proximity to the Baderhaus On the whole all was good
location, good friendly hotel
Silence place, breakfast ok. Beautiful small village
I knew the town more than 50 years ago and that's why I stopped there on my way to Sweden!! It's for geriatric seniors,;which I am most decidedly not
friendly staff very noisy street with a high level of auto traffic late into the night which made sleeping difficult. With no AC, as with most hotels in this area, windows need to be open to get cool air into the room.
location in the town centre, at the start of the pedestrian area. Good for seeing the town without moving the car. quite hard to find due to its situation, difficult to park until the hotel provided the parking pass for the underground place.
The room was a good size and very clean, with very good bathroom facilities. Room was too cold at night, and inadequate bedding was provided.
The room was very clean, in the center of town, with a small sitting area and a television with CNN.
A very quiet, peaceful hotel in a small village with views over open countryside. Spotlessly clean and very comfortable.
Personnel, location - beautiful!
good large room
The management was very friendly and helpful
Excellent food. Friendly hostess. Parking very nearby.
really friendly english speaking owner, allowed secure off road parking for motorcycle,lift,breakfast very good lots of choice,situated in a pleasent small spa town
Staff was friendly. The room was clean. outdated style, and the stairway smelled of smoke.
The friendliness of the owners, the cleanliness of the room mnd the general atmosphere
we felt that the hotel personal really cared about us
Pleasant, helpful staff. Good breakfast. Good location for visiting surrounding area. Good off-road car park nearby. Renovations seem to have been going on for some time.
The people and the food!
Very good breakfast. Nice Staff. Room 30, takes every foodsmell from the kitchen inside, which is horrible when they make goulash. After our complaint, without any hesitation, we could switch to another room which was very good!
The free internet and breakfast was a nice perk. The hotel restraunt needs to have menus in english. Prices for food were a little spendy and seemed to fluctuate from one day to the next.
It's spargel season in Germany and the restaurant had a full page of spargel dishes on offer. The food was quite good! The hotel room was spacious and clean. The hotel served my need.
Everything Stairs not suitable for our Dog, Slippery marble . Not the Hotels Fault
I recommend this small Hotel. The view to the Castle is very nice. Nearby Bad Kreuznach is great for shopping.I'll stay at the Hotel again.
A terrific, lovely small hotel. Our room had a bright, airy feeling, with a magnificent view of the castle which is on top of an adjoining hill - it certainly fit the name "BurgBlick". The beds were comfortable with a very nice bathroom. Everything was spotlessly clean. All of the staff was very cheerful and helpful. As a bonus, their restaurant is very good, with a diversified menu, tasty food, friendly servers and reasonable prices. We consider this hotel to be an excellent value.
Really pleasant and helpful reception. Room comfortable but a little spartan but then again it is not an expensive hotel
Everything was good, nothing stood out in particular Nothing
Everything - seriously. Nothing
The owners (Octavia and Herman) were just great. Very friendly and helpful. The rooms was very clean and comfortable. Great breakfast. The homemade jam and jelly was terrific. They were sold out when I tried to stay an extra night :O)
Wonderful experience. Octavia was a wonderful hostess. The room was a very good size for 3 people and very clean and comfortable.
I loved the screens on the windows! No kidding, it is not often that you find this in Europe and bugs are becoming a real problem, so this is indeed a plus! The staff was amazingly helpful, kind and so welcoming. Location is wonderful as the hotel is off the main road, so rooms are quiet and peaceful. Restaurants are fairly close by, so no inconvenience there without one in the hotel. Room was spacious, immaculate, and tastefully decorated with convenience of the guest in mind. Internet access readily available! Just a wonderful place to stay. English is spoken though we were allowed to practice our German and appreciated her patience with that. Breakfast buffet is more than generous. We loved it and will be back!
Very nice place and very very nice people. Thanks you Octavia
Dreamy comfortable bed, excellent breakfast buffet, friendly and helpful staff, small yet quite functional bathroom, great value for a low price. Would definitely stay here again!
Staff and service were excellent. Clean, modern, and nicely decorated hotel. Breakfast was great. Highly recommended.
The owners and there staff where just great and so freindly.The location was perfect for me and the rooms and the hotel where very clean.I will be staying at this hotel the next time i travel there and consider this a great find.
Very quiet location, excellent hotel, clean, new and great staff Nothing
The hotel staff tried very hard to speak to us in English and made us feel very welcome and pampered. The breakfast and dinner we ate there were excellent.
The staff and breakfast were marvelous. Location was great.
Friendliness of the staff and an excellent breakfast. No, but replenishment of tea and coffee and toiletries could have been more regular.
The staff is the best we encountered in our 2 week stay in Europe. The location is unbelievable--located amidst buildings hundreds of years old. The interior is a delightful blend of old and new with a touch of whimsy (an old, raised church pulpit in the bar; pews lining one end of the bar). We loved our stay there.
Room was compfortable and good size , 25% discount at hotel restaurant for dinner, breakfast was excellent. When weather is hot really do need air conditioning. Did not indicate no lift.
Staff was very friendly, rooms were very clean and comfortable. Great breakfast and courtyard was very quaint. Close to town where an easy walk across cobblestone streets and centuries old bridges are preferred. Would stay again if we ever make it back to Bad Kreuznach germany. The only thing we didn't like...we left our windows open at night for the cool air and you could hear people and cars in the evening and early am.
the envirement was really nice. Parking was a problem.
Good breakfast. Nice staff. The sheets & towels were clean but otherwise it felt dusty & dirty! We were very disappointed with this hotel & thought it too expensive.It felt old & dusty.First we had a terrible dark room at the back but then after asking were moved to the front which was better. The hotel was empty why hadn't they given us a better room right from the start? The sheets & towels were clean but otherwise it felt dusty & grubby! No lift & lots of stairs. No good for older people.
Pleasant staff and excellent breakfast service No
Older than we expected with slightly tired rooms. Nice staff, good breakfast. Somewhat out of the way location
The hotel was spotless and the breakfast buffet was varied and there was good choice. It was difficult communicating since we do not speak German, and there was no one with English. We did succeed with sign language!
Very clean and original, nice staff.
Quiet and relaxing atmosphere in lovely surroundings. A drive to the nearest town, but a very picturesque town. Manager/Owner not always on site- talked to her on the phone but very accommodating when asked for certain things. No coffee making facilities in the room which is not unusual in German Hotels.
Nice modern hotel that had been converted from older buildings. Difficult to book in as no one at hand when we arrived, and had to seek help from 'next door' with entry to our room
Very special beautiful hotel with extremely friendly hostess. Every room has special design and well equipped with free wireless internet . Good place for the region exploring by car or bicycle. During our stay most of the hotel staff were ill and there were no English speaking person.
We visited the castles along the Rhine River. The hotel was very conveniently located (about fifteen minute drive from first castle on the Rhine). As the hotel was not in the city, it was quiet so we left our windows open & listened to the birds. The breakfast service in the morning was excellent! Shower was very tight fit (but it was in room!) & there was no sitting chair in the room (but there was one in the hallway outside the room). Bed could have used a "pillow top", it was very firm. No english speaking staff. An important note that should be mentioned somewhere on you site is that the room key card operates the electricity for the room.
Nice hotel, clean room, good breakfast. Room at roadside - to much noice.
Well appointed and designed. Nice location close to Rhineland wineries and spa at Bad Kreuznach. Very few staff and diffficult to find for local advice etc. A little over-priced given this level of service.
A modernly-styled, very clean hotel. Our top-floor room was a bit small, but well appointed. Comfortable bed. Very nice bathroom. Frau Kugel runs the whole show, including breakfast and payments. She doesn't speak English, but is very cordial and as helpful as she can be. If you are going to check in late, make sure you notify them. There is no night desk attendant, so they will give you the numbers for the lock on the main door and will leave your room key-cards in an envelope inside the entrance. Also be aware that you have to insert one of the key-cards in the holder on the wall of your room to turn on the electricity.
The people are very nice, even when we checked in at midnight. It has a very cosy feeling. We chose the hotel for an overnight while traveling to another location and it was a nice surprise.
excellent food, nice staff, good location. The room was small (rooms for 1 person use to be small) but very clean, comfortable and with a nice view.
Family run with friendly and helpful staff. Good but limited menu. Close to pedestrian zone with own parking.
Comfortable room, free internet connection, very well situated
Your staff was very helpful..and friendly...and the fact they spoke English was nice
Great location, free parking, great breakfast, small pool and sun area. It would have been great to have a safe and a mini refrig in room.
stuff attitude rugs oldnes
Very slow wireless Internet connection. Cable connection not available.
Comfortable and quite,enjoyed our stay.The leisure area was small,but there were few other patrons so we really enjoyed it.
proximity to Baderhaus and Naha River No place to eat locally after midnight
The hotel is situated next to a river and a park area. We found it to be enjoyable to stroll along the river after having dinner. The atmosphere was quite and serene. The website gave the illusion that the pool was at the hotel.
The staff were helpful, keeping the restaurant open late when we were tired and hungry at the end of a long day. The "Wellness Centre" is small but adequate, and the location is fairly quiet and just across the road from the river. There were a couple of niggles: the plug in the bathroom basin did not seal properly, and the bathroom itself was very dark, with dark brown tiles and only one light, above the basin mirror.
The entrance and reception are very nice. You expect much more good things after that. Rooms and balcony needs renovation. It's a wunderful place but the interior is hopelessly outdated. Restaurant is very, very simple. Service is o.k. but not more than that. They need absolutely guidance from someone experienced.
Very good Spa & Wellness and good kitchen.
Nice ambience, golf club just at the hotel, very relaxing swiming pool and sauna facilities
It was quite a convenient place to stop off on route from Italy to Belgium. Run down and a little shabby, no mention of the large hospital across the street from which there was considerable early morning noise. No other guests in the hotel.
Excellent site and good value for money.
The food and dinners and of course the price. There was a lovely atmosphere in the dining room at night and the meals were superb. The grandmother was very caring and attentive. A lovely place. No curtains on the bedroom windows only see through nets. This was a pity and would not cost much to have
The quiet location, food and generous breakfast selections. Hosts were excellant and very responsive to requests.
Personal approach and attention was perfect but not too familiar; good balance!
Set amidst lovely, peaceful, lush green countryside, ideal for those of us who live rurally and are used to open spaces, peace & quiet. A lovely, welcoming place with very friendly and patient staff - particularly with my faltering German! Clean & comfortable rooms plus good food & beer, we hope to stay here again on our next trip to the local 'weinguter'