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The staff was multi-lingual, very friendly and professional. The hotel was clean and comfortable. It was also close to the start of the promenade that went alongside the water. The breakfast in the morning was very good. We liked this hotel so much that we have since stayed at it again.
The room was very roomy with a large bathroom and clean. The staff were very helpful. No internet access. Not in a very nice area.
the rooms were spacious and it was within walking distance to the station and ferry the shower wasn't attached to the wall and wobbled when being used. It also took some time for the hot water to come through. The receptionist did't seem to know much English and couldn't give specific directions on where to find things in town.
I answered to this question in in question 1 :) No
convenient to the port in Reggio Calabria the staff spoke no English
close to harbour not enough info from desk re bus numbers, timetables of museums etc
The room itself was great
The manager, Saverio, was absolutely excellent (and speaks very good English). Nothing was too hard and always helpful. The breakfast was one of the best we've had in 6 weeks. Room was spacious and very clean. A little tricky to find, but our Tom Tom did well. Free parking is outside the hotel and sometimes it was difficult to get one but we always managed.
Friendly and generous staff. Difficult to find good restaurants around but the best to continue my trip on ferry,it's just 100 meters away from the port. Poor surroundings,no restaurant at all. Taxi from train station ripped me off with 20 €. because if by bus, I got to walk with heavy luggage.
The view from the room The WiFi did not work in the room
Well appointed rooms and a very good restaurant on the top floor overlooking the straits of Messina. The atmosphere is that of a typical business or conference hotel, there were two conferences going on while we were there. Parking a car on the streets around the hotel is impossible. The hotel has an underground garage for a limited number of cars. However the access is not for the faint hearted... The garage as noted above
This is an 18 room family-owned luxurious hotel which was carefully built and nicely furnished in the European way.
Helpful staff, excellent room and bathroom with jakuzzi and needlepoint shower. Air-conditioner not working and it appeared that this was a cost saving measure as opposed to a temporary defect
Very nice new hotel, beautiful views of Mt Etna. The staff were very nice, did not speak much english but that wasn't a problem. Food was very good at their restaurant. No complaints really, no internet in the rooms, but was available in the office
A modern, 2 years old hotel with first class bathroom and furnishings. Parking on street next to hotel, as well as hotel parking for a nominal charge was available. Hotel staff was great, excellent breakfast and bar.
Everything from the spa tub to the giant bed, wonderful staff, and my favorite private balcony with chairs and table overlooking the ocean where I sat every morning and drank my fresh cappuccino- thats the way to wake up!!! Nothing- not one thing to dislike
It was very clean and the staff were very pleasant No restaurant on the premises.
Location, great view
The staff was very courteous and helpful with any needs or requests. The room, balcony and particulary the bathroom with its jacuzzi tub was splendid, modern, and everything was working perfectly. I enjoyed my time at this hotel with its beautiful roof pool and views of Sicily and was sad to leave. The hotel had a light continental breakfast in the morning but the restaurant was not open for dining. Not a problem though as there were two ristorantes/pizzerias within a short walking distance and a supermarket 1.5km away as well.
reception staff, room equipment (very good for 4-star) cleaning - not really attentive (once forgot to leave fresh towels; leaft its stuff in the room, no glasses in the room...). No "support" for using beach - umbrellas, beach towels, etc.
It was brand new hotel, I was the only one there
Location, room and breakfast were good. Definitely one of the best hotels for this city.
the quality of the rooms , the fact it was new. very very very business oriented. And the pool is "decorative"!
I was going to Reggio Calaberia and was looking for a quality hotel. It was located near the ferry to Sicily,the train terminal and the heart of the city. It was great.
Staff very willing to help and provide the necessary to make stay enjoyable. Very quiet and peaceful hotel.
Really confortable, nice view, on Sicily side, kind staff.
The hotel was clean and modern and well located. A bit difficult for parking on arrival but there was parking available underneath the hotel for an extra fee.
Nothing to save! The reception was cold. We had to manage with our luggage and no help. The night was a nightmare. There is a restaurant on the roof and iron stairs to go to it. People made noise late at night and despite our demand the reception did nothing. Moreover this hotel has no charm: it is cold, unpersonal, with poor breakfast and expensive!
the hotel is new, big clean rooms, good breakfast, very friendly and very helpful staff - overall wonderful stay in Reggio 1) our room was without balcony - no place to dry swimming suits or similar 2) weak hairdryer 3) if they had own beach (even a small one) this would be a perfect place:)
Staff collected me from airport, my bag delayed, helped me with that, showed me around the town, drove me to airport next day and then to ferryport and helped to change a ticket. could not have been a better stay. room was new and nicely modern, very comfortable, bathroom excellent too.
The room was ok The hotel was quite basic and didn't represent a 4*.
Good location close to city centre and not too far from the centrale station. Room smelt of cigarette smoke. Breakfast very basic. Only one person who was on duty when we arrived appeared to speak english. Difficult to communicate with other staff in the morning
Staff were a great help, breakfast was OK. Good location, and I was able to extend my stay.. Nice. Better signage as it was difficult to find initially. Bathroom could have been cleaner eg. hairs on the floor..
Reception staff very Helpfull at breakfast I had to ask for milk, spoons, cereal bowls, coffee was cold and not a lot of choice left of cereal I think they were training a new member of staff
The location and helpfulness of the staff