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The Staff were fantastic, especially Gary on Reception.
stayed extra night here only booked 2 nights at first staff were very helpful & welcoming and very kind to us no
The hotel staff were very friendly, despite my very late arrival at night. Restaurant is ok.
Excellent I.E. as above
The staff were excellent and the room comfortable, we would stay again if in the area.
reception very helpfull. no english channels on t,v..bed extremely hard and uncomfortable.
Very friendly and understanding staff.Went out of their way to help us. n/a
I had stayed at this hotel before. The staff were kind and helpful.
That we had a roof over our heads. Terrible service, and it was in the middle of nowhere.
We stayed at the hotel because it was convienient, we have stayed there 3 times before, the hotel is fine, the staff are friendly. We do not stay for breakfast so I cannot comment on the food. The room was large (112) and had a nice bathroom and shower There wasn't anything to dislike.
Breakfast was good, Tea and Coffee on the room location is only suitable if you want to sleep there. There is nothing around
Friendly staff, good value, good food, comfortable room
Very good breakfast buffet and excellent resteraunt No milk sachets (powdered or otherwise) for in room tea/coffee
The hotel was clean and simple. There was a welcoming reception area and the staff were always pleasant and happy to help. Handy secure parking behind the hotel and roadside parking too. It was a short walk to the harbour in Lorient where there were plenty of bars and restaurants to choose from.
Very well located. Staff were nice. Room small and toilet extremely small. The toilet was a major reason for not recommending this hotel.
It was clean, nicely decorated and the receptionist was very helpful and spoke English. There was also secure ample parking and it was close to all the amenities within Lorient From the directions given, it was hard to find. The directions were in- adequate and should be more detailed.
Free Wifi! Nice host, good location, free guarded parking.
The staff was excellent; we were there during a festival and requested a quiet room, which we were given. The room was clean and very comfortable. The restaurant was excellent and our waiter was very gracious in helping us understand the menu and helping me with my French. We loved the location for the festival!! The only thing we didn't like was that parking was not available in the lot--it was full because of the festival and we had to park on the street.
Good parking, clean and tidy, helpful and polite english speaking staff, quiet guests, easy to find. No
Excellent service and cleanliness of the room. NO
Nice and symphatic staff. Hotel does not book off your credit card if you do not arrive for some reason and are reactive to the remarks made on booking, even send you email to arrange things before arrival ! Parking is not easy in the streets around the hotel.
Staffs are always friendly and very helpful(This is my second visit). Good location for my purpose(4-5min on foot from railway station, a few min walk to the city center, the hotel's surrounding is nicely quiet). The room is clearn and have all what I need(desk, free WIFI, bathtub).Very good value for money. I don't find anything to complain here. However If I try to find one, it would be the fact that guests cannot control the temperature of heating system. The room wasn't warm enough for me while I am working at the desk after midnight, but I guess it was good temperature for sleeping. I didn't have breakfast so I can't talk about it.
charming staff, clealiness of the room, the free internet access
Friendly kind.. clean facility... everything is great
Assistance from staff Yes - the fact that there was no mention on the website that parking was free on the streets if you could find it but cost 5 euros for the garage.
nice place good location will be coming back
Very good location, calm, parking in surrounding streets. Nothing special but a reasonable comfort.
We stayed for leisure purposes although I would say this hotel would be more suited for business purposes.
situated perfect and good food.
The staff were very helpful and friendly(family run hotel)the evening meals were excellent quality and superb value.Rooms are basic but spotless,all in all we enjoyed our stay The only minor niggle was soap and shower gel was not replenished but when requested ample was supplied
The staff. Easy to find from the main road. The restaurant. There was very little lighting in the room and nowhere to sit apart from the bed. The hotel was obviously very modern when built but now needs some refurbishment.
It did what it said on the tin (think travel lodgein the UK) Smoking in the bar/lounge/restaurant area (by staff sitting at the bar whilst guests ate breakfast)- but it is in France!
THe rooms were clean and tidy hotel well situated no bar. charge of six euro a day parking bit naughty
Well maintenanced, clean and confortable room. The staff was so helpful and kind. The breakfast was reasonable and full of a variety of materials.
Well located, comfortable. A free of charge parking would be appreciated.
Very nice place. Very comfortable beds. Nice bathroon with excellent shower. Great Breakfast. Wonderful owners. I have zero negative comments to make. Maybe add another hook in the bathroom. That's it!
It was modern, clean and comfortable with a good sized double room and en-suite. The staff were friendly and helpful. There were no tea or coffee making facilities in the room, although a kettle and two cups was provided when we asked with two tea bags. (No milk or coffee)
Good attitudes in reception, good location Poor breakfast
Loved the bathroom
Our room was very quiet and comfortable. The breakfast service was charming and the food very nice. The owners were warm and friendly.
The view of the harbour. Expensive breakfasts and small bedroom.
Location at Pont Aven. Right along the Riverside. Very Good Very friendly Staff.
The owners and their family were so helpful and sociable, the hotel is a good base for beaches, countryside and shopping. There is sailing schools, nice restaurants. all in all a beautiful location. No tea or coffee or tea facilities in room
We enjoyed being right on the estuary. The hotel is located at the end of the road to Pont Aven, and, while it is a tourist-y place, the area by the hotel is very quiet at night. The building was charming with its thatched roof and flower boxes. The breakfast was good and the managers were very helpful and pleasant. The Pont Aven area was perfect for what we wanted to do during our visit.
Enjoyed the old-world atmosphere of the surroundings. Cosy, clean rooms with free WiFi and a view of the river were excellent. Above all, the entire village was nice and especially enjoyed roaming the streets at night. Seafood next door was OK. Expensive breakfast, we did not take it.
Hotel very well run. Staff very helpful and all round excellent hotel No
Excellent hotel and staff. Location is fantastic and Pont Aven is a really pleasant place to spend time. The owner recommended a local restaurant which was reasonable and the food was excellent. Would definitely go back.
Quaintness and comfort! The hotel bar did not stay open late.... ie after 10.00, it was practically impossible to get a drink in Pont Aven full stop!
Warm atmosphere,good servis
The staff were extremely helpful and inviting. The room was large and quite comfortable. The TV remote did not work and the walls were quite thin.
Very pleasant & helpful management. Room a bit cramped and dark due to its position facing north.
Location to towns that I was visiting. The restaurant was closed.
access close to beach and private car park
The proprietors were very friendly and helpful. The Michelin guide says that the breakfast room faces the sea which it does but I assumed that the hotel was on the front which it is not. The bulkhead light in the bedroom above the bed was rather inadequate and the lighting could be improved
Friendly. Basic but clean accommodation. Good views and excellent location. Good breakfast and relaxed atmosphere. No not for the money.
Michelle, the owner welcomed us warmly, was extremely helpful with our language difficulties, although she had trouble with speaking English, she did her very best. Arranged help with our luggage and was thoroughly effecient in all she did for her guests.A truly warm and lovely lady. Thank you from both my sister and myself. There was nothing to dislike. We give it full marks.
We loved the hotel. It's got a lot of personal touch to it, the rooms are lovely and the staff is super-friendly and helpful. We also liked the little verandah with a spy-glass on the second floor. The quality-price correlation is perfect. I would highly recommend it. There is a detail which was fine with us, but might bother some visitors - there was not light in the shower cabin, the light was coming from the general light in the bathroom, so it was a bit darkish inside, and there was no convenient hook for the shower - so one has to hold it in hand all the time. But it is a minor detail that did not spoil our impression of the otherwise perfect hotel.
Quiet friendly place, suited for my needs
This hotel has great charm, being a former family home, and has many old mementoes and furniture which give you the feeling you are staying in a private house. It is set in peaceful grounds and the reception staff are friendly. Lots of Michelin recommended restaurants nearby. On our second night we ate in their small restaurant, and the service was very slow. I have a feeling that all was not well in the kitchen and other staff were covering the kitchen jobs, as the young waiters kept disappearing for ages. Others may have a better experience.
The peace and majesty of this historic establishment, its magnificent gardens,noble trees and wildlife are striking. The members of the staff are devoted to the guests, providing delicious meals, comfortable rooms, and excellent facilities. The deer, the sparrow hawk and the owl fascinate. No
Beautifull ancient castle in the point of brittany. beautifull castle park surroundings in castle settings with chappel. Good receprtion by very helpful staff. Very unclear pricing ! Pricing at booking.com will be surcharged with castle- fee of more than double the booking.com price, which is a devious pricing practice. Rooms are furnished in the authentique castle style, but rather smaller and stuffed with vases etc... than modern comforts requires.
The staff was extremely helpful even though there were some language issues. The hotel is sorely in need of an upgrade, which we understand will commence soon. Had we known its current state, we would likely have opted to stay elsewhere
staff very attentive room needed redecoration
Warm welcome by breakfast staff. The room was a long way from the main building and there were no lights to mark the path late at night. The room was not cleaned on arrival at 1530. The hotel owner was not forthcoming with advice about facilities and only offered information when asked.
The way we were looked after,
We got delayed and arrived at 1am when the check in finished at 9pm, we were told to call when we arrived at which point somebody got out of bed to let us in and show us our room. There was also no problem when we requested a slightly later check-out on our final day.
the hotel is very modern and attractive with good food and service for value. the location is extremely convenient.
The lunch and dinner menus were superb and excellent value for money. English language news and movie channels were not available.
Very clean, comfortable and spaceous accommodation for a very reasonable price.
Location at the town square is nice, two friendly cats around, room was renovated, good restaurant. Renovation not very successful - shower not separated from the room; foul smell of mildew and damp in the corridor; faulty door handle not repaired as promised; towels not changed during four-day stay.
It was perfect. A very friendly welcome. All wishes accommodated. The food was interesting, well prepared and well presented. The room well appointed. Lift a plus which I did not expect in a country small town. Would most gladly recommend to anyone.
The restaurant. There was a musty smell when we entered the room and it was very small for a family room. There was not adequate lighting. One of the cups left with the tea facilities was dirty. Once all the beds were pulled out there was no floor space and the table disappeared as it folded out into a bed so you were left with only one bedside locker to put anything on! Ridiculous set up.
Nothing. There was not even a bus service that ran hourly. Had to walk to get to Lorient festival pushing 4 year old in stroller for one and a half hours. Never again. Hotel located facing motorway and factories, car spray paint fumes in mornings. Bus drivers did not know where it was so got off bus 3 miles away at midnight, very scary. Awful location. No taxi's available ever for festival. D'ful. The hotel was so old. We paid for a room for three and the spare bed was a fold down piece of board that had metal sticking up that could injure children. Privacy was good and breakfast was good.
lack of storage space .Position of kettle could be hazardous if young children were to stay in room as was on a shelf above a bunk bed!
The room was bright and clean and the decoration was really good. Nothing at all.
The owners were very helpful and friendly. The Bistro over the road (owned and run by M le proprioteur was fantastic. Lovely food and ambience. It was on a very hectic street, so our sleep was interrupted on numerous occassions by irritatingly noisy mopeds and loud voices!
the restaurant (at 200 meters) was excellent, very helpful and friendly staff, spacious room with rain/massage shower.
Space, comfprt and cleanliness. Also the very pleasant staff. I thought that the breakfast could have been better for the price involved.
Pleasant friendly staff. Free parking closeby. Easy town to walk around.Good restaurants nearby
Beautiful furnished hotel with very good rooms There is no option for dinner in the hotel, late arrival requires you to ask for an entrance code before you arrive
Excellence of Staff, atmosphere and the presentationm of the Hotel and room.
the atmosphere of the hotel
The hotel was perfectly located in a lovely small town. We had fantastic service, the staff could not be more helpful. The seperate restaurant was first class and Michelin style. We had a really lovely stay. Nothing! All was great.