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It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
access to fresh air from window
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
The location, good hotel for stopover between two flights
airport shuttle, restaurant the doors to the rooms are different, they do not lock automatically. you have to use the key, even on the inside.
Good hotel in zurich & pickup & drop facility good
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
driving directions from airport need much improvement vis-a-vis construction on road
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
A very comfortable hotel . The rooms
Stayed here many times - can't fault it.
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
Friendly staff No tea coffe facility in room unless asked for
The hotel was very clean throughout, everything sparkled--excellent. The food was high quality. the hotel was easy to find and facilities were most satisfactory. no
Good service and restaurant. Air conditionner issue while I was staying, it was too warm in the room.
The staff in restaurant are nice and friend to children. This hotel is not valued the price paid. The reception staff is rude. When we arrived the hotel, the reception lady was talking on the phone inside the office and we waited for quite long time and rang the guest-bell on the table. After completing one phone, another phone came and,surprisingly, she continued to talk on this phone instead of checking us in. We were assigned a room with queen size bed but quite noisy because outside is constructing. We asked to change another room. We were assigned a room with two single beds, which is not convenient for us with a young child. We solved the issue by putting the two beds together. The configurement inside the room is only suitable to live for one person even though we paid Grandlit double room
Clean and good facility. bed had wheels and could not be locked, so it was unstable.
Clean and friendly staff for whom nothing was too much trouble.
I liked the location of the hotel, the hotel is kept well clean and well maintained. The room service was very prompt and the food was first class, the staff were very friendly, I thoroughly enjoyed my stay at the hotel. A great deal of money has been spent on the interior of the hotel, the rooms and facilities are furnished with quality furniture, pity the shower was not of the same standard.
Good restaurant, well furnished rooms Odd lighting in rooms, laminate floor creaked and groaned though the night, lights made odd noises when cooling down. Lots and lots of external light coming through the curtains until the very early hours - hotel external lights.
Spartan room, no mini-bar, terrible food.
The person at reception was exceptionally helpful and friendly
Location to airport and availabilty of hotel operated shuttle bus. Right next door (literally) to McDonalds, saves on food costs The shower facility is strange, may be good for honeymooners though. Also very limited english TV channels (1 I think out of 40)
Room had a modern look. Information on free parking was found to be incorrect, nevertheless they gave free parking due to website info error. No air conditioning in the room! Big issue!
Near airport Staff (reception) unfriendly, I booked double bed, but they gave me two single bed, there is no king size, no queen size, only two single bed connected. Bed are too old and soft in a uncomfortable way. Too expensive.
Quiet location Mistakes by reception staff, coffee machine not working, movies not working,
Nice and modern with very helpful and pleasant staff. Rooms of modern design and very convenient next to the airport and just minutes away from central of Zurich.
Ecologically sound; very friendly staff; choice of smoker's room;
It was charged more money from my credit card as was written in my bill. I must call to hotel staff from abroad again to hear that there is such policy of hotel.
Friendly staff, lovely room and easy access to and from airport. I will definitely recommend this hotel to friends. No coffee or tea making facility in room.
very nice and comfortable.
Clean room. Minibar. Wired Internet in room (only for left wing on the building). Pool. Good breakfast. Parking facilities. I love the loyalty program! (1 free night per every 10 nights). Nice staff I'm reception and restaurant. Nothing.
Excellent service, very friendly staff, very good internet connectivity. N/A
Good restaurant, nice place in the city, closed to the castle
Character hotel in a smaller Swiss village, pleasant feel, nice outdoor patio and good food. It's a pretty setting at the foot of a castle.
The sunny and cosy terras when the weather was good. Also friendliness of the staff. The construction works opposite the hotel waked me up very early (but than this is not the fault of the hotel....)
An old hotel situated below the castle with a relatively modern extension. Our room on the top floor of the latter was clean and comfortable with plenty of space and ample storage. The restaurant is especially comfortable with booth seating or a large outdoor terrace. A sunday morning brass band concert added to the charm. Rather cramped garage parking is free for guests. A pity that a modern ugly development in front of the hotel detracts from the charm of this otherwise beautiful town. The buffet breakfast was noisy and disturbing as in many other hotels, but an in-room continental breakfast is offered for the lovers of served breakfasts. We take this next time.
Nice spacious room
excellent price a bit far from Zurich
connectivity to the airport since I had a night stay between two connecting flights NO
Extra charge for swimming pool does not appear acceptable for this house.
The insure facilities and location in the town.
nice hotel i really liked it no staff to cary luggage and expensive car park
Hotel very basic and no internet connection in room. Room like a boarding school
no room service after 23.00 hrs
Clean and neat hotel with a friendly staff. Airport shuttle. I thought the price was a little high for the value received, but this is Zurich and many hotels were full that night. It also provided a shuttle to the hotel though it didn't run on schedule.
Convenient to Kloten but located in a small interesting city environment. The park allowed early morning walks. On arrival at the airport in the early afternoon dismayed to learn that the next shuttle bus was more than two hours later.
Walking distance from the Grand Casino Baden and Therms Baths
helpful staff, loverly room
The suite/apartment was most generous in size, the kitchen fully equipped, and the heating very effective. For my 8-day business related stay it was perfect, making for a comfortable stay.
Decent bar attached - Lemon Tree. Free wi-fi in lobby. No hot drink making facilities in room
The hotel is clean and modern with a friendly multi lingual staff. Proximity to the airport is ideal with only a 5 minute tram ride. Overall a good hotel for layovers. The room was extremely small. There are no mini fridges available so the lack of an ice machine along with limited breakfast options was a bit underwhelming for me, especially for the price.
Very pleasant service. Atmosphere in room was not great, it was very large.
Very central. Great breakfast. Very friendly staff. Room was very hot as there is no air-conditioner. A fan was placed in our room the next day. Could not sleep with windows open as our room was on a busy road. Toiletries and toilet paper was not replaced on a daily basis and we had to ask for toilet paper as we stayed for 4 days!!
Everything. Especially the restaurant.
Very near Airport location and free car park There is no free internet
The Champagne breakfast was excellent!!! Not all the basic toiletries like shampoo and conditioner were provided.
Close to the Airport. No air-condition.
Proximity of train station to get downtown
food, services and transport links.
comfortable,modern,very good breakfast
All great! Free shuttle from airport. -
Pleasant people. Nice restaurent. Easy to-and-from airport.
Hotel was very near near station and airport, and the area was much quieter than we expected. Rooms were very clean, comfortable and had everything we wanted. Restaurant was very good, and obviously attracted customers from outside hotel as guests. Buffet breakfast looked good, but because we had little time we were pleased to have a the choice of coffee and croissants in the bar. Staff were very friendly and helpful. Overall very hard to find any faults.
Convenience to the airport; Italian restaurants in the lobby Stark, grey rooms. Also rather smoky, even though I had a smoke-free room.
My stay was very short between flights and no time to use facilities. Airport/ Hotel shuttle was an advantage. Too short stay to comment
The hotel is very nice -- a great change of pace for an airport hotel -- like small, home-like atmosphere... especially like the ability to walk into the village and hike in the woods. We loved the church bells too. We wanted dinner at the hotel but there was a large group booked and no availability except at the pizzaria -- we were turned away...
It was clean. Terrible experience at this hotel. Staff failed to sent a wakeup call. Gave incorrect information about trains. Single size blankets on queen size bed, would not take care of problem...they were out of blankets! Breakfast was very expensive and unavailable for early morning travelers (flight was 715am). Really disappointed in this hotel. Transportation to airport was 15 minutes later than schedule indicated.
We had a brand new-carpeted room....very clean and spacious. Wonderful bathroom.
Close to Zurich Kloten Airport. Next to flight path of planes.
Location, and ease of early-morning access to Zurich airport.
food ok not great. parking ok mosquito big problem!! curtains do not function well. no air conditioning very bad. curtains were bad as light came in. no offer of help with luggafe. directions were not correct and very bad. this answeer box is not big enough so I think the 1st part is lost.
Cleaness Experienced young front desk lady. I was originally billed more than stated by Hotels.com confirmation. Had to go back later to get corrested. Why I got back to USA, found I was charged twice.
clean rooms, good breakfast, big bathroom, mc donalds and burger king very close to hotel Not kind at all staff, they tried twice to get more money than the agreement. The first time they said that the price was per night and no for two nights and the second they asked to pay the tax extra. Fortunately we had with us the booking agreement and we paid the proper price. The hotel is away from Zurich, you have to ride a bus and a train for the town and you need about 45-60 minutes. Uncomfortable pillows and matresses. Too many flies at the restaurant
It was convenient to the Zurich Airport.
Value for money, nice breakfast. pillows are too soft.
Directions were provided by the hotel and made it very easy to find. It was a good location and very well maintained inside. The restaurant and breakfast were very good.
The hotel was clean, the staff was very helpful, and the room was very quiet and comfortable.
it was all new and looked after, the style no aircondition
Location close to highway but still away enough to avoid noise, free parking, fair price. After 11pm, there is nobody at the lobby desk ...not clear to me what happen if you arrive that late for chek-in ?
The breakfast is good. The baby cot we requested wasn't setup as the reception had overlooked it. But it was setup after we checked in to our rooms
The wellness center and breakfast were great.