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Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
Good hotel in zurich & pickup & drop facility good
airport shuttle, restaurant the doors to the rooms are different, they do not lock automatically. you have to use the key, even on the inside.
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
access to fresh air from window
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
The location, good hotel for stopover between two flights
driving directions from airport need much improvement vis-a-vis construction on road
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
A very comfortable hotel . The rooms
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
Stayed here many times - can't fault it.
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
The hotel was very clean throughout, everything sparkled--excellent. The food was high quality. the hotel was easy to find and facilities were most satisfactory. no
Clean and good facility. bed had wheels and could not be locked, so it was unstable.
Friendly staff No tea coffe facility in room unless asked for
Clean and friendly staff for whom nothing was too much trouble.
Good restaurant, well furnished rooms Odd lighting in rooms, laminate floor creaked and groaned though the night, lights made odd noises when cooling down. Lots and lots of external light coming through the curtains until the very early hours - hotel external lights.
I liked the location of the hotel, the hotel is kept well clean and well maintained. The room service was very prompt and the food was first class, the staff were very friendly, I thoroughly enjoyed my stay at the hotel. A great deal of money has been spent on the interior of the hotel, the rooms and facilities are furnished with quality furniture, pity the shower was not of the same standard.
The staff in restaurant are nice and friend to children. This hotel is not valued the price paid. The reception staff is rude. When we arrived the hotel, the reception lady was talking on the phone inside the office and we waited for quite long time and rang the guest-bell on the table. After completing one phone, another phone came and,surprisingly, she continued to talk on this phone instead of checking us in. We were assigned a room with queen size bed but quite noisy because outside is constructing. We asked to change another room. We were assigned a room with two single beds, which is not convenient for us with a young child. We solved the issue by putting the two beds together. The configurement inside the room is only suitable to live for one person even though we paid Grandlit double room
Good service and restaurant. Air conditionner issue while I was staying, it was too warm in the room.
Spartan room, no mini-bar, terrible food.
Friendly staff, lovely room and easy access to and from airport. I will definitely recommend this hotel to friends. No coffee or tea making facility in room.
Ecologically sound; very friendly staff; choice of smoker's room;
Well organised and punctual courtesy bus service staff friendly. Clean Finding the courtesy shuttle bus stop!
Near airport Staff (reception) unfriendly, I booked double bed, but they gave me two single bed, there is no king size, no queen size, only two single bed connected. Bed are too old and soft in a uncomfortable way. Too expensive.
The hotel is very close to the airport. There is free pickup and drop off at the airport every half hour. We left the bags at the front desk and came back later in the day to check in. Upon collecting the bags, we found that the handle for the bag was broken and also a zip went bad for one of the bags. This was very disappointing ! The hotel staff has promised to get back to us with the details of what exactly has happened. So far, we have not heard back from them !
Luxurious toiletries/tub, great coffee/espresso, nice gym (especially for europe), knowledgeable and kind staff members, free wine/coffee/tea everyday from 3pm to midnight, and a great "shared" room with board games/movies if you had a family that needed to spread out. hotel is right in the heart of old Prague small room
The person at reception was exceptionally helpful and friendly
Quiet location Mistakes by reception staff, coffee machine not working, movies not working,
Location to airport and availabilty of hotel operated shuttle bus. Right next door (literally) to McDonalds, saves on food costs The shower facility is strange, may be good for honeymooners though. Also very limited english TV channels (1 I think out of 40)
Nice and modern with very helpful and pleasant staff. Rooms of modern design and very convenient next to the airport and just minutes away from central of Zurich.
clean and comfortable room. shuttle to airport wasn't very helpful and wasn't working when we needed to go to the airport. We did park at the a hotel and left for the day but was charged $20 for parking for the day. Requested a double bed and got a single. Staff wasn't that friendly
Good restaurant, nice place in the city, closed to the castle
Character hotel in a smaller Swiss village, pleasant feel, nice outdoor patio and good food. It's a pretty setting at the foot of a castle.
very nice and comfortable.
An old hotel situated below the castle with a relatively modern extension. Our room on the top floor of the latter was clean and comfortable with plenty of space and ample storage. The restaurant is especially comfortable with booth seating or a large outdoor terrace. A sunday morning brass band concert added to the charm. Rather cramped garage parking is free for guests. A pity that a modern ugly development in front of the hotel detracts from the charm of this otherwise beautiful town. The buffet breakfast was noisy and disturbing as in many other hotels, but an in-room continental breakfast is offered for the lovers of served breakfasts. We take this next time.
Clean room. Minibar. Wired Internet in room (only for left wing on the building). Pool. Good breakfast. Parking facilities. I love the loyalty program! (1 free night per every 10 nights). Nice staff I'm reception and restaurant. Nothing.
Excellent service, very friendly staff, very good internet connectivity. N/A
The sunny and cosy terras when the weather was good. Also friendliness of the staff. The construction works opposite the hotel waked me up very early (but than this is not the fault of the hotel....)
Nice spacious room
The insure facilities and location in the town.
excellent price a bit far from Zurich
connectivity to the airport since I had a night stay between two connecting flights NO
Convenient to Kloten but located in a small interesting city environment. The park allowed early morning walks. On arrival at the airport in the early afternoon dismayed to learn that the next shuttle bus was more than two hours later.
Extra charge for swimming pool does not appear acceptable for this house.
Hotel very basic and no internet connection in room. Room like a boarding school
nice hotel i really liked it no staff to cary luggage and expensive car park
no room service after 23.00 hrs
Clean and neat hotel with a friendly staff. Airport shuttle. I thought the price was a little high for the value received, but this is Zurich and many hotels were full that night. It also provided a shuttle to the hotel though it didn't run on schedule.
Walking distance from the Grand Casino Baden and Therms Baths
Decent bar attached - Lemon Tree. Free wi-fi in lobby. No hot drink making facilities in room
The suite/apartment was most generous in size, the kitchen fully equipped, and the heating very effective. For my 8-day business related stay it was perfect, making for a comfortable stay.
helpful staff, loverly room
The hotel is clean and modern with a friendly multi lingual staff. Proximity to the airport is ideal with only a 5 minute tram ride. Overall a good hotel for layovers. The room was extremely small. There are no mini fridges available so the lack of an ice machine along with limited breakfast options was a bit underwhelming for me, especially for the price.
Proximity of train station to get downtown
comfortable,modern,very good breakfast
Very near Airport location and free car park There is no free internet
Very pleasant service. Atmosphere in room was not great, it was very large.
The Champagne breakfast was excellent!!! Not all the basic toiletries like shampoo and conditioner were provided.
Everything. Especially the restaurant.
Close to the Airport. No air-condition.
food, services and transport links.
Very central. Great breakfast. Very friendly staff. Room was very hot as there is no air-conditioner. A fan was placed in our room the next day. Could not sleep with windows open as our room was on a busy road. Toiletries and toilet paper was not replaced on a daily basis and we had to ask for toilet paper as we stayed for 4 days!!
We had a brand new-carpeted room....very clean and spacious. Wonderful bathroom.
Pleasant people. Nice restaurent. Easy to-and-from airport.
The hotel is very nice -- a great change of pace for an airport hotel -- like small, home-like atmosphere... especially like the ability to walk into the village and hike in the woods. We loved the church bells too. We wanted dinner at the hotel but there was a large group booked and no availability except at the pizzaria -- we were turned away...
Location, and ease of early-morning access to Zurich airport.
Convenience to the airport; Italian restaurants in the lobby Stark, grey rooms. Also rather smoky, even though I had a smoke-free room.
It was clean. Terrible experience at this hotel. Staff failed to sent a wakeup call. Gave incorrect information about trains. Single size blankets on queen size bed, would not take care of problem...they were out of blankets! Breakfast was very expensive and unavailable for early morning travelers (flight was 715am). Really disappointed in this hotel. Transportation to airport was 15 minutes later than schedule indicated.
Hotel was very near near station and airport, and the area was much quieter than we expected. Rooms were very clean, comfortable and had everything we wanted. Restaurant was very good, and obviously attracted customers from outside hotel as guests. Buffet breakfast looked good, but because we had little time we were pleased to have a the choice of coffee and croissants in the bar. Staff were very friendly and helpful. Overall very hard to find any faults.
THE SHOWER WAS GREAT. GROCERY, BAKERY, RESTAURANTS, AND TRAIN WITHIN A SHORT WALK. NICE TOUCH WITH THE WELCOME TEA AND SHUTTLE SERVICE. BEDS WERE A BIT HARD,
My stay was very short between flights and no time to use facilities. Airport/ Hotel shuttle was an advantage. Too short stay to comment
All great! Free shuttle from airport. -
Close to Zurich Kloten Airport. Next to flight path of planes.
food ok not great. parking ok mosquito big problem!! curtains do not function well. no air conditioning very bad. curtains were bad as light came in. no offer of help with luggafe. directions were not correct and very bad. this answeer box is not big enough so I think the 1st part is lost.
The breakfast is good. The baby cot we requested wasn't setup as the reception had overlooked it. But it was setup after we checked in to our rooms
Location close to highway but still away enough to avoid noise, free parking, fair price. After 11pm, there is nobody at the lobby desk ...not clear to me what happen if you arrive that late for chek-in ?
Cleaness Experienced young front desk lady. I was originally billed more than stated by Hotels.com confirmation. Had to go back later to get corrested. Why I got back to USA, found I was charged twice.
Directions were provided by the hotel and made it very easy to find. It was a good location and very well maintained inside. The restaurant and breakfast were very good.
it was all new and looked after, the style no aircondition
It was convenient to the Zurich Airport.
The wellness center and breakfast were great.
Value for money, nice breakfast. pillows are too soft.
clean rooms, good breakfast, big bathroom, mc donalds and burger king very close to hotel Not kind at all staff, they tried twice to get more money than the agreement. The first time they said that the price was per night and no for two nights and the second they asked to pay the tax extra. Fortunately we had with us the booking agreement and we paid the proper price. The hotel is away from Zurich, you have to ride a bus and a train for the town and you need about 45-60 minutes. Uncomfortable pillows and matresses. Too many flies at the restaurant
The hotel was clean, the staff was very helpful, and the room was very quiet and comfortable.