Overview

DoubleTree by Hilton Hotel Memphis Downtown

185 Union Avenue, Memphis, TN 38103, United States
+1 901 528 1800

$142+

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Rates

Overall guest ratings

7.8/10 Good
Based on 1,320 reviews
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Review highlights

  • 8.7
  • 8.2
  • 4.5
  • 4.5

Good to know

  • Great desserts & fruits
  • Friendly service

Nearby

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    About

    Stay in the heart of Memphis at the DoubleTree by Hilton Hotel Memphis Downtown. Our hotel is within walking distance to many downtown Memphis attractions, including Beale Street Entertainment District, Rock 'n Soul Museum, Sun Studios, National Civil Rights Museum and FedEx Forum and Memphis Cook Convention Center. Elvis Presley’s Graceland mansion and the Memphis International Airport (MEM) are just moments away Begin your Memphis visit with our freshly baked DoubleTree chocolate chip cookie before settling in to your comfortable guest room or suite. All 280 guest rooms and suites boast complimentary WiFi access. Gather with friends in relaxed surroundings at T.G.I. Friday's, located at our hotel. Our fully equipped fitness center and outdoor pool are available to all guests With our downtown location and easy access to the airport, our Memphis hotel is ideal for business meetings, groups and weddings. Our hotel offers 8,500 sq. ft. of event space for up to 500 guests

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Express check out
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,320 reviews
    • 8.7 "Location is great."
    • 8.2 "Great service."
    • 5.8 "Average cleanliness."
    • 5.5 "Average comfort."
    • 5.3 "Breakfast is mediocre."
    • 4.5 "Vibe wasn't good."
    • 4.5 "Internet is poor."
    • 4.4 "Value below average."
    • 4.4 "Rooms are not good."
    • 3.8 "Pool is below average."
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    Overall Rating

    7.9 Good
    Based on 831 reviews
    • 8.3 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 7.7 "Good service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.4 "Average comfort."
    • 4.8 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.1 "79% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.5 "85% were disappointed with the minibar."
      1.4 "For 86%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
    • 4.6 "Breakfast is below average."
    • 4.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
    • 4.1 "Value below average."
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    Overall Rating

    8.0 Good
    Based on 343 reviews
    • 8.5 "Location is great."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.4 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.2 "Only 52% said rooms were big enough."
    • 4.5 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.4 "Value below average."
    • 3.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      1.0 "90% were disappointed with the minibar."
      1.3 "87% thought they were poorly maintained."
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    Overall Rating

    7.5 Good
    Based on 105 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.8 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.3 "Average comfort."
    • 4.5 "Rooms are not good."
    • 4.5 "Value below average."
    • 4.2 "Vibe wasn't good."
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    Overall Rating

    8.4 Excellent
    Based on 39 reviews
    • 8.6 "Location is great."
    • 8.1 "Great service."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.3 "Rooms are not good."
    Good to know
    "Great desserts & fruits"
    "Friendly service"
    data provided by TrustYou

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