Overview

DoubleTree by Hilton Hotel Memphis Downtown

185 Union Avenue, Memphis, TN 38103, United States
+1 901 528 1800

$136+

Overall guest ratings

7.9/10 Good
Based on 1,265 reviews

Review highlights

  • 9.0
  • 8.4
  • 4.8
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Stay in the heart of Memphis at the DoubleTree by Hilton Hotel Memphis Downtown. Our hotel is within walking distance to many downtown Memphis attractions, including Beale Street Entertainment District, Rock 'n Soul Museum, Sun Studios, National Civil Rights Museum and FedEx Forum and Memphis Cook Convention Center. Elvis Presley’s Graceland mansion and the Memphis International Airport (MEM) are just moments away Begin your Memphis visit with our freshly baked DoubleTree chocolate chip cookie before settling in to your comfortable guest room or suite. All 280 guest rooms and suites boast complimentary WiFi access. Gather with friends in relaxed surroundings at T.G.I. Friday's, located at our hotel. Our fully equipped fitness center and outdoor pool are available to all guests With our downtown location and easy access to the airport, our Memphis hotel is ideal for business meetings, groups and weddings. Our hotel offers 8,500 sq. ft. of event space for up to 500 guests

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    Hilton

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Express check out
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews of DoubleTree by Hilton Hotel Memphis Downtown

    Overall Rating

    7.9 Good
    Based on 1,265 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "Lovely bar service, according to 100%."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.6 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.4 "Only 54% said rooms were big enough."
    • 4.8 "Value below average."
    • 4.8 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      1.8 "For 82%, the rooms looked old."
      4.9 "51% were disappointed with the minibar."
      2.3 "77% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      2.0 "80% criticized the small bathroom."
      0.7 "93% thought the tv was sub-standard."
    • 4.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      2.0 "80% criticized the plain hotel."
    • 3.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.3 "Pool is below average."
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    Overall Rating

    8.0 Good
    Based on 784 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 5.0 "Average comfort."
      3.6 "64% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 4.6 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      2.3 "For 77%, the rooms looked old."
      4.9 "51% were disappointed with the minibar."
      2.3 "77% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
    • 4.5 "Value below average."
    • 3.6 "Pool is below average."
    • 3.4 "Internet is poor."
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    Overall Rating

    7.7 Good
    Based on 392 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.7 "Value below average."
    • 4.5 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      4.8 "52% were disappointed with the minibar."
    • 4.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    7.4 Good
    Based on 63 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.2 "Average comfort."
    • 4.3 "Rooms are not good."
      2.0 "80% complained about the bathroom."

    Overall Rating

    7.7 Good
    Based on 25 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
    • 4.6 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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