Overview

DoubleTree by Hilton Hotel Memphis Downtown

185 Union Avenue, Memphis, TN 38103, United States
+1 901 528 1800

$150+

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Rates

Overall guest ratings

7.8/10 Good
Based on 1,327 reviews
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Review highlights

  • 8.7
  • 8.4
  • 5.4
  • 5.0

Good to know

  • Great desserts & fruits
  • Friendly service

Nearby

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    About

    Stay in the heart of Memphis at the DoubleTree by Hilton Hotel Memphis Downtown. Our hotel is within walking distance to many downtown Memphis attractions, including Beale Street Entertainment District, Rock 'n Soul Museum, Sun Studios, National Civil Rights Museum and FedEx Forum and Memphis Cook Convention Center. Elvis Presley’s Graceland mansion and the Memphis International Airport (MEM) are just moments away Begin your Memphis visit with our freshly baked DoubleTree chocolate chip cookie before settling in to your comfortable guest room or suite. All 280 guest rooms and suites boast complimentary WiFi access. Gather with friends in relaxed surroundings at T.G.I. Friday's, located at our hotel. Our fully equipped fitness center and outdoor pool are available to all guests With our downtown location and easy access to the airport, our Memphis hotel is ideal for business meetings, groups and weddings. Our hotel offers 8,500 sq. ft. of event space for up to 500 guests

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Express check out
    • Pets not allowed
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,327 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
    • 7.2 "Tasty food."
    • 6.3 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 5.0 "Bar is ok."
    • 4.8 "Vibe wasn't good."
    • 4.6 "Value below average."
    • 4.6 "Rooms are not good."
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    Overall Rating

    7.9 Good
    Based on 849 reviews
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.6 "Internet is average."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.2 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.1 "Breakfast is mediocre."
      6.6 "Breakfast prices were ok, according to 66%."
    • 4.6 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.5 "55% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      1.8 "82% were disappointed with the minibar."
      1.5 "For 85%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
    • 4.3 "Value below average."
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    Overall Rating

    8.1 Excellent
    Based on 318 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.4 "Location is great."
    • 5.4 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.7 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.3 "Value below average."
    • 4.2 "Rooms are not good."
      4.9 "51% said rooms were small."
      1.8 "82% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.3 "87% were disappointed with the minibar."
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    Overall Rating

    7.5 Good
    Based on 119 reviews
    • 9.0 "Terrific location."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 5.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.2 "Average comfort."
    • 4.7 "Value below average."
    • 4.6 "Rooms are not good."
    • 4.5 "Vibe wasn't good."
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    Overall Rating

    8.4 Excellent
    Based on 39 reviews
    • 8.6 "Location is great."
    • 8.1 "Great service."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.5 "Rooms are not good."
    Good to know
    "Great desserts & fruits"
    "Friendly service"
    data provided by TrustYou

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