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We only stayed one night and therewere no problems at all. Staff were very helpful.
Excellent food and the Menu del Dia was extremly good value and delicious. The restaurant environment was very stuffy which disocuraged us from eating here - and the waitresses did not speak to us at all, even to apologise when one of them tipped my husbands main course all over the table!
The bed was comfortable.The spa was nice. The restaurant food was not good, but for the price you couldn't complain. A shame because the view is so good. It is better to eat somewhere in town.
Location on the beachsite Their Spa and Wellness is very poor. It doen't smell good, it doesn't look good, it is out of date and dirty; ready for a big maintenance and overhaul. They still try to charge you for the use of the pool, what I refused.
This hotel is situated in a prime beachside location, however it is begining to look a bit tired.
beach view from room was very nice, and Deba is a pleasant town with good atmosphere. spa would benefit from some investment, as it looks a bit tired.
Value for money meals at the hotel restaurant. Improvements needed in facilities as general
Nice enough place although basic and a little dated. Parking was difficult at times. Needed updating and a thorough clean. Seemed expensive for standard of hotel.
Proximity to the beach not well sign posted and difficult to find because of building work blocking the entrance.
very nice clean room with view. extremely friendly hosts. Reasonable price none
Great place but expensive for what it is, well worth a stop though.
Fantastic localization, with great sea view. Nice design hotel with very kind personnel. The restaurant was closed in the day we stayed there. not so big room for the expectations created by the photos.
visit the surrounding, perfect basis to visit Basque coast
Nice hotel, nice rooms, nice position in front of the Sea. The owners of the hotel are very friendly and the woman is a first class cook!! Perfect for business and also for a romantic weekend... I will return there for sure!
the location, the style of hotel rooms
Beautifully designed hotel with helpful, attentive staff and wonderful food. The location and views are really beautiful. Swimming pool and gardens are immaculate. A lovely place to relax or explore the northern spanish coast.
the view, rooms and decor It would be nice if they provided lunch as it is a nice place to stay for a whole day
Everything,starting with the hosts and finish with location.Highly recommend and I suggest to everyone who travel in the Basque country,to stop for one night in this hotel.They never regret.Positive 100%.Cristian from Toronto
beautiful hotel, very friendly people, very nice surroundings. We enjoyed it very much!
The property was beautiful. The Inn was very tastefully designed and the room was simple in an elegant, country way. Finding it was not so easy. We used mapquest in advance, as Booking.com's directions were useless.
The surrounding area.
Friendly family atmosphere - location
Comfort and quality Somewhat pretentious - there was classical music at every meal, often unsuitable and intrusively loud and I received a lecture on English breakfast tea one morning which I did not require. Also the neighbours dog was a nuisance during the first night (barking).
The staff is very kind and helpful. The hotel is beautiful and is located in an amazing place. Excellent for a relaxing weekend.
The quality of the hotel, the building, the staff, were all excellent. The food simple but good. It is many a year since we have checked out of an hotel with a fairwell kiss and a hug for both my wife and myself! We walked out of there giggling and full of joy! We had trouble finding the place but, that could just be us.My answer to theyes/no question about guest reviews is not accurate as I cannot remember what the reviews said but I guess good otherwise I wouldn't have stayed there.
An amazing hotel. Cannot wait to get back.
The approach, the setting, the bar and restaurant everything was close to perfect. Sincerely interested and caring staff.
Everything is wonderful, the hotel pictures on the web site are good but the real is much better. The hotel structure is incredibly beautiful and comfortable.
Everything - hotel has wow factor. Staff very friendly and english spoken. Classy conversion of old iron foundry. Possibly needs better signposting
The accommodations were very nice. Our bedroom, which overlooked the harbor and the town, was very large by European standards, comparable to many 4 star hotels where we stayed. The room was clean, cheery, and had a fabulous view. The hotel manager was very friendly and helpful; the breakfast was very good. We enjoyed our stay and will return again. No!!!
Absolutly amazing view, we got bathrobe (the hotel is only 2 stars according to the web-site). The owner was very helpful and kind. Everything was nice.
It had a beautiful harbor view and was clean. Not much parking.
Great location overlooking the harbour. A very homely feel, but with large comfortable bedrooms. Much better than many higher starred hotels, a real gem. Breakfast was adequate but not great.
The exceptionally large room for a 2 star hostal. Also had a nice balcony directly overlooking the bay. The breakfast was very basic with stale cornflakes. It was good that the hotel accepted out two small dogs but it's not the best location to take them for a walk - steep narrow roads with not many pavements.