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Breakfast Room smelled of smoke
We stayed at this hotel because of its American connections thinking it would have the same cutomer courtesy, cleanliness standards etc.We came to view one particular War Grave and for no other reason. We were 4 first cousins traveling together. Beds were very uncomfortable, single size and definately not made for adults! mattress kept moving off of the box spring while one slept until you just tipped onto the floor....4 adults in my party 2 to each room and we all had the same problem. Rooms 106 and 101. Walk in showers were great and what we needed . Staff were friendly but not enough on hand. Had a feeling we were locked in/out at night after 11pm ? I given a # to use front door otherwise it was never open oused. It led right onto the front street, no use to the smoker in our group who wanted a cigarette in the night!
nice staff i didn`t think it deserved 4 stars, no tea/coffee in room, only microwaved food in the evening.our room was next to the bar & we had to move to a different one the next day
The staff were extremely friendly and helpful. We were disappointed that there wasn't a full restaurant as quoted in the information.
calm Lack of renovation
Family room was spacious, large bathroom The breakfast was very disappointing, bread and pain-au-chocolat were quite stale, sausages sat in barely luke warm water - all in all not very appetising.
freindly people nobody after 11 at reception.difficult to find night guard/parking closes at 11 pm/towels too old.carpits old/diry.
One lady looks after everything,
This hotel is close to the railway station, and although it does not have a restaurant, there are a few good restaurants within walking distance. Large comfortable rooms.
Nothing Hotel rooms are very dated. Bath towels where old and needed replacing
It was a little difficult to find as the main square had been blocked off for a music festival. However the hotel itself was well situated for restaurants and bars, it was quiet and provided everything we needed for our stay (breakfast included),
neat and modern
Hotel was clean and in excellent condition, the rooms were well appointed. It was in a central location within easy reach of restaurants etc. Thought the town of Moscron was not as pretty as many surrounding it and not the best base for visiting historical sites as decribed by some companies. The pillows in the room were very uncomfortable and spoilt an otherwise excelent hotel.
Very good hotel,staff extremly helpful,and good food but would be nice if the hotel carried a few more tourist information items in English.. Thankyou for a very pleasent stay I found no bad points
Close to town Centre. Good rapport with taxi drivers.Pleasant staff No
Effecient and clean.The room was well appointed and breakfast was of an adequate standard for the price. Car parking under the hotel was not easy for a large car,but it was always available.
Clean, modern hotel with decent size rooms. Good location right next to Christmas market and several restaurants. We requested a baby cot during reservation and the hotel had it set up and ready for us. No restaurant at the hotel. Our room was also cold (we stayed during the winter) and the baby cot was next to the window where it was cold and drafty. The heater could not keep it warm enough. The bathroom had a seperate heater, but it was on a timer so you had to let it warm up first.
Quiet for a town centre, which was lively and friendly. Air con was broken
New/Modern Hotel, beautifully designed interior Nothing
Very close to the centre of town. Good clean hotel.
It is in a quiet location (can be difficult to locate at first). Large airy room with WiFi which comes free of charge.
Quiet location. Most friendly hostess. Very comfortable groundfloor room. Title "Hotel" misleading. No evening meal unless half-board booked; however, hostess kindly provided a meal on request.
Small family hotel. Extremely polite & friendly owners/staff. relaxing country location. Very large family room. Lots of play facilities for children, (climbing frames/swings/go-carts)
Nice location to stay if you need to visit Kortrijk : only 15' drive from the city. The hotel is part of a farm - and offers the leasure and country style surrounding for a brief break. Good break fast. The hotel is more of a guest house - although the hotel website promised that hotel guests could have dinner at the hotel, the host told us that this was not the case. So we had to take the car to drive to another location to find a restaurant.
Very comfortable and building in good condition. Great accomm facilities for children & families. Great breakfast. It would have been good to have a fridge in the room with tea/coffee facilities. When booking online I was given the understanding that I could not book a room for 5 people, so, had to book 2 rooms. When we arrived the room booked for 3 people, could accommodate 5 people. The owner was reluctant to cancel the room booking for 2 people, so, we had to stay in separate rooms. For our family, it would have been better if we were in the same room and also save on cost. I am most disappointed that the room online did not indicate that there was a room available for 5 people, as that is what we required and your system did not indicate this truthfully.
jacuzzi,gardens,quirkiness of room
relaxed countryside location with ample parking, character farmer host and wife. comfortable stay and good value-