Unexpected Flight change
Pros: One star is too much, I would give 0 stars.
Cons: I am absolutely beyond annoyed with Kayak and this airline. I was supposed to stay in Olbia in a hotel I paid for in full for 6 nights. I found out at nearly noon the day before I was to check out that my flight was Canceled. I had a very hard time understanding this, because the kayak ap said "flight on time", so the only way to be sure, and not be stranded at the airport was to call. You certainly don't make it easy to call, especially abroad. Luckily I was able to get to a computer and do an online chat with a representative who was then able to put me in touch w a representive over the phone. He then told me that I could change the flight to 2pm that day instead of 10.30am, which would not work for me as my flight from Rome to NY was at 2.45pm. With no other option, I had to cut my trip short and leave my hotel a night early. I lost a nights stay, which costed me $400, on top of having to pay for a hotel in Rome for a night. This is unacceptable, in fact, I think kayak or the airline should pay for the hotel's stay for the inconvenience. this whole experience was very frustrating and I am extremely unhappy. I was caused a lot of aggravation while on my vacation. I will never fly with Meridianna again, nor would I recommend this airline to anyone traveling in Europe. Please advise on how this will be rectified.