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The staff were very nice and quick to respond. We had a broken towel bar and someone fixed it right away. Having paid through a 3rd party, I felt the $6.99 for breakfast was too much. It really would be better to charge a couple more dollars and include the breakfast.
The room was clean and the a/c worked well! The mini fridge was a nice touch for a standard room. The waterfall was awesome and had a gazebo and short trails. Seems unimportant, but the water pressure and temp was perfect. The staff was great. They grabbed extra towels and supplies quickly when we asked and offered the hot tub past hours since the pool was down. Housekeeping tends to knock until you answer so put the do not disturb sign up! The pool was unusable due to chemically shocking it for 24hrs. That was just an inconvenience since we had a child with us that was so looking forward to it. The spa/hot tub was nice just very hot and no way to regulate it. I was surprised by the fact breakfast was not included. We had to pay $5+ per person. Lastly, the pond out back is awesome but could use some attention. It smells like a merky pond.
The staff was very courteous. The bathroom facilities were terrible! You had to hold the handle to flush the toilet. The sink was stopped up, couldn't wash hands without the sink filling up. There was hair on the wall of the shower. Have stayed at various Red Roof Inns but will NEVER go back nor recommend this location.
Staff was friendly. Checked in but had some running around to do so we came back to the room later. Upon returning we found that the smoke alarm was constantly beeping and the comforter in the bed had large cigarette burns in them right where house keeping would turn the bed down so they had to be noticed. Told the front desk about the beeping and their response was that there was nothing that could be done due to maintenance being gone for the day. When we were leaving the following morning housekeeping asked what room we were leaving from and as I told her she must have sensed my frustration and asked if everything was ok. In which case I responded not really considering I spent all night listening to their smoke alarm beep so I really didn't sleep. She apologized and then continued to tell me that she had told maintenance about it the previous day. Don't stay here, find somewhere better.
Nothing. VERY rude staff. It was the filthiest room I've ever been in. Whole room stank of old smoke and pet odor. Demanded another room and they showed me two more which were even worse. Food scraps on the floor and on the table. Pillows stank, towels had stains and stank, comforter had holes. Microwave was all greasy and nasty. A/C half broken, fridge not cold, one lamp had no bulb and they said maintenance is gone for the rest of the day and it was 3 PM. All the night constant highway noise was only interrupted a few times by people fighting and shouting curses at each other. Didn't feel safe. It ruined my whole short getaway trip. NEVER AGAIN.
The lobby coffee The huge amount of hair on the sheets and bedframe and having to put new sheets on myself!
Clean, convenient, great price noise by highway, but okay while sleeping and water pressure just okay in shower and the shower was very worn....needing updating.
Nothing really The place was filthy, I felt unsafe even though it was in a good area. We were booked for 2nights but left after 1.
very nice place for the budget. relatively new. Breakfast was great and the amenities were awesome There was a lot of noise on the corridor late nights . Kids running around knocking every door etc. Had a disturbed sleep. My kid was wake all night since there were some kids running about shouting and yelling at 2 AM
Room was exceptionally small. Bathroom cramped. Breakfast offerings limited compared to other Fairfield Inns.
Good price, room size and location. Smell was terrible. Room said non-smoking but it had clearly been a smoking room for a long time. beds were uncomfortable. I found the solo staff person friendly enough but he did forget to give out wifi password. Room was a clean as they could make it, but we obviously got a room that had not been redone yet, there was nothing new and there was a lot of patchy quick fixes made to room.