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Upgraded tosuite Scruffy appearance of waiting staff
The facilities were excellent. The restaurant was very good. The secure parking available was also good.
The hotel was a good all round experience. The food was lovely, as was the wine. The beds were comfortable and we liked the large showers. The staff were helpful and friendly, especially our waiter at dinner. No
Both the evening meal and the breakfast in the hotel restaurant was very good and a bonus was the locked car park just over the road.
We were recommended by friends and found that it completely met our needs, ie. convenient for travelling on to South next day, pleasant dining facilities/food and a clean contemporary feeling. Also, secure parking is an excellent bonus. Room was a bit small and I missed not having shampoo and a shower cap provided in the bathroom as had not brought these -- but these are very small negative points compared with our experience with the Best Western Hotel we stayed at in Le Mans on the return journey. We booked another bw hotel because of our first pleasant experience, but our experience at the Le Mans hotel was anything but! As we did not book this through the website, but called through to your central bookings office while we were en route, please email and advise me whick is the best way to provide you with our complaint.
Good location, easy parking,good value hotel
Excellent hotel, and facilities. All up to date. All aspects were top draw
Nice clean modern hotel with a good restaurant The Standard room needs more hanging space for clothes a bit pricey
Staff was excellent. WiFI was spotty
Good secure parking facility The evening meal in the restaurant was a disaster with wrong dishes being served. The service was slow which caused problems as we were eating with our 3 year old son. The room was not supplied with enough towel or bedding for all residents and this was slow to be rectified.
The hotel is out in the French countryside. There is very little around this hotel so it is a good get-away. The rooms are very clean. The "double" beds are two twins pushed together with separate bedding but they are very comfortable. Very quiet location. The hours for the swimming pool and workout room are very restrictive if you plan on doing other things during the day. They are only open from 0900-1900. However, they do offer both an indoor and outdoor pool as well as a reasonable workout room if you can use them during these hours.
It was a surprise to find such a high quality hotel in the area. The cuisine was excellent and the dining facilities comfortable and inviting.
We woke to a wonderful view - having arrived in the dark Only that arriving in the dark we found it hard to find & we thought we were at least heading for some industrial silo - which turned out to be the hotel - at a particular angle
Breakfast in the morning on the outside balcony.The view from the rooms.The room and bathroom where very comfortable. No coffee making facilities in the room.Charging for a very poor quality robe in the swimming/spa area.Restaurant has a very limited menu.
It was a lovely looking hotel, with a nice pool, the breakfast buffet, although expensive was lavish, it was a good location only being a 5min drive from Chatre Our room was a little tired, it looked good initially, but in the bathroom the fixtures were coming away from the wall and the shower leaked. Also we were waiting for it to be cleaned at 5pm on the day we were checking in!!
Good quality room with excellent view. Indoor pool and spa facilities. Meal in hotel restaurant exceptional. Nothing.
Large room with beautiful view of pool and golf course. Good parking facilities. The outdoor pool was lovely and clean and l enjoyed a swim. It was nice to have a safe in room for valuables and the air con unit was very effective It would have been nice to know that there was extensive renovation work in progress and only one restaurantt and bar open. This gave us littel choice of food and the meal cost more than the room! Having said that , the food was excellent and the restuarant staff were excellent and very attentive to our needs. There were breakfast trays left on the floor outside rooms for most of the day which was rather unpleasant, but our breakfast in the room was lovely.
View from the balcony in the room was lovely, indoor and outdoor pool, though we didn't have time to try these, they looked very nice! Room very clean and spacious for the money. Evening meal choice is very limited, no room service, 4 course sit down meal starting at 7:30 for €32 a head in the restaurant or nothing. This wasn't convenient for us as our 1 year old daughter was in bed and neither of us wanted a big meal, and didn't feel comfortable about leaving her in the hotel room on her own. I ended up driving back to La Chatre to get some take-out food. Would have been nice if they did a room service menu.
beautiful views from bedrooms and dining rooms.Good choice of food at breakfast. dinner very good but restaurant rather expensive-especially the wine!!
Nice location and good value The fact that even though you have a booked a room you do not automatically get a reservation for the dining room, we had to eat in Le Chatre (very pleasant) but the idea of the overnight stop was to not use the car. An email to the traveller asking if they would prefer dinner would be a good idea or offer room only and half board options.
The fantastic welcome
poor attitude of some staff spoiled our trip see above
Good bed. Good fan. No shower (or curtain around bath). No air-conditioning. We managed but both are a problem in hot weather, particularly for large or fat people who find baths awkward to manage.
Very clean. Staff very obliging when 2 extra pillows were requested Although few guests staying whilst we were there, the room we were allocated had a very uninteresting view. I feel that we could have been offered a room with better view.
easy to find and efficient for a business trip
Staff very pleasant
helpful friendly staff. An outdoor pool at their sister apartments over the road. Nice town. rooms a bit small, restaurant menu not very child friendly
Quiet room, good carpark, very efficient staff Road sign to hotel entrance hard to see until one is almost past it.
Good value, ideal location for stopover to Calais. Nice clean comfortable room. Helpful receptionist. Not really a complaint but restaurant not open on night of arrival.
Excellent family bedroom & very helpful staff. English spoken, if needed. Very good value hotel for stop-over near the A20.
The hotel has basic facilities but comfortable. It suited us for a 1 night stopover on our way to the Loire Valley, and had free parking. There is no air-conditioning in the room so we opened the window and it was a bit noisy in the morning. There is no lift, so all luggage has to be hauled up the stairs.
Easy parking. Comfortable, clean room with plenty of hot water. Good breakfast selection and very good evening meal which was excellent value for money. Very efficient and helpful waitress. We were looking forward to a second overnight stay on our return from the Costa Brava. Very disappointed there was no restaurant open on a Saturday night and too far out of town to find another after a long day's driving. Supermarket opposite was open until 8pm so managed to quickly buy some food. So we would recommend checking restaurant will be open before you arrive.
The variety at breakfast was very good. The hotel staff (gentleman)available the evening of my arrival and the morning we left was very very nice and helpful. The only thing I did not like is that I had a very difficult time finding it due to a lack of adequate signage on the road.
On an industrial estate, but apparently not far from town. It was a boiling hot day, so we only ventured to the neighbouring air-conditioned Auchun with the children. Very good food in restaurant, with buffet starter that was excellent for us vegetarians. Ground floor rooms with doors, so could drive round and park outside. We had 2 interconnecting rooms - ideal for a family with children. I liked most things, but we could have been anywhere.... We stayed in a hotel in the centre of the town on the way down and the town is really very pretty and interesting.
Only stayed overnight on route to the South of France on motorbike trip. Clean, Good size rooms, Staff very nice. Recommend to fellow bikers
It was in an industrial park! I would not have booked this if I knew that. Not convenient to anything.
Due to tunnel closure in Spain we were going to arrive late.The Hotel was kind enough to give me the access code, placed a key near my room and attached a letter welcoming us and hoping we had had a good journey. I cannot praise the staff enough and the young lady the following morning also made us feel very important and welcome.An excellent choice Rating 10/10 None
Good Breakfasts Beds too low not enough towels and no tea bags or milk
communicants rooms and parking near the windouws no
We enjoyed the restaurant and friendly helpful staff. The rooms were very clean and the bathrooms excellent We found the rooms a little too hot
Privacy, polite staff
The central location & secure car park. I had a very uncomfortable pillow that ruined my nights sleep.One of our rooms smelt of cigarettes when we first arrived.
Hotel was in the centre of Chateauroux with reasonably priced secure parking. Rooms though basic were adequate for an overnight stopover.
Room was good and food was excellent, very good value for money
Central location Only two towels provided for three of us. Toilet seat fell off. Plastic glasses.soap via container screwed to the wall. A/c not very efficient.
Location ideal for town centre with secure parking Requested non-smoking but got smoking and room smelt - Requested twin bedded but got a double bed......for two 50 year old gentlemen????
size of the room, parking garage, view from room
Good location close to all ameneties. We had our dog with us and he was made welcome. Room was of good size.
Very well positioned friendly hotel with comfortable , clean rooms and a good breakfast and a safe secure car park. Great for a 1 or 2 night stopover
Pleasant hotel in centre of town and easy to get to. Staff helpful and comforatble room with free wifi The wifi wasn't operational for a while.
The convience to our train station was great. The free parking in such a downtown location helped save some expense. Perhaps more than 1 washcloth would've been more helpful
We have no complaints about this hotel. The shower was excellent. If necessary, we would stay here again.
Room was a suite and recently modernised Reception and communal areas very scruffy and tired
Nicely appointed room; friendly staff; Well positioned for visit to the city; Lots of character; good breakfast
The room was beautifully air conditioned, even though the outside temperature was about 34 degrees centigrade. The room had obviously been recently renovated to a very high standard and was a pleasant surprise and contrast to the 'traditional' French hotel reception. 3 hotel parking spaces in the car-park across the road (high ceilings, no problem for bikes on top of car/roofboxes) where guests can park for free. Some of the other spaces seem to be un-reserved but it was hard to tell if you could park in them. Rooms are sound-proofed so once people have gone into their rooms you can no longer hear them chatting which is nice, especially if you are having an early night. One of the bottles in the mini-bar had been opened, half drunk and put back in the mini-bar. Not a problem as such but think it should have been spotted by the hotel.
Very welcoming and accommodating proprietor. Clean and comfortable rooms In-room tea and coffee-making facilities would have been nice
The simplicity. The typical design with shutters and it wasn't too big. Yet the bedrooms were very modern and clean.
Comfortable bed + excellent en suite the light sensor in the ensuite went off when in the shower - couldn't sense anyone in there when steamed up.
Clean, comfortable, good breakfast, ideal location to break a longer journey further south.
Bathroom lights automatically controlled - but sensor could not sense anyone in the shower, so for anyone taking a shower the lights went out every 30 seconds.
quiet location, Breakfast was good. evening meal at reasonable price the hotel needs renovation: it was dated. Carpet in the room. Fish recooked.
Clean rooms, efficient, helpful (we arrived much later than planned) One of our two rooms had slight damp smell and had noisy neighbours - the other was lovely and quiet but really nothing that would put us off next time
Convenient parking, bar and restaurant on site adequate rooms.
Pleasant hotel, quiet location. Breakfast was good and plenty to choose from. I booked a twin room but was given a double. We found the bed uncomfortable but obviously we cannot expect everyone's taste in beds to be fulfilled.
The Staff were very friendly and the Resturant was excellent value for money, daily menus for €12. The free wifi was a real bonus. Room was very basic and in need of some modernisation although it was clean and functional.
Staff were friendly and helpful. Automated check in didn't work at all as it couldn't find my reference number or surname at all. I had to check in as if I didn't have a reservation, but the staff sorted it all out and refunded the difference in price.
made very welcome when i arrived sunday evening and breakfast the following morning was excellent. perhaps better security for parking
Pleasant quiet hotel. Good value. Easy to find.
Quiet room, roomy & secluded car park. Breakfast was meagre, lacked choice and poor value for money.
clean, quiet, free parking very small shower...could hardly move in it
It was clean, room complete, nice people, good brackfast,safe parking no complaints
good parking, fridge in room, warm welcome (staff ignored the check in time of 18.00 hrs and received us around lunchtime) location for our overnight city trip. the bathroom was tired and the shower very small
Perfectly acceptable overnight accommodation en route to one's destination Couldn't get a decent night's rest due to loud snoring from adjacent bedroom
Location and value
Cheerful & helpful staff, whilst not over-fussy overly tight en suite bathroom
Late check in 1800 hours, easy to find and close to local bus stop, quiet