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The staff was very friendly and helpful. Their mascot was a very cute mutt of a dog. It was bare basics, no soap in bathroom, no hairdryer, no frills but very clean. Also no restaurant even though it advertised as having one.
service attitude Telephone was not really usable--or at least no one seemed to know how to use it!
Location could not be better - Right in Frankfurt Hahn-Airport. Clean, efficient, warm and great breakfast.
The location is just awesome - it´s literally in front of the airport. If your morning flight is delayed you can conveniently wait in your room as we did. Besides the price is good also!
Free web few intarnational tv chanels
Room fine, however noisy early in the morning with the sound of showers etc probably the fabric of the wall construction
Ok hotel just across the airport. rooms really minimum size Size of room and only seating for one
The hotel's location right in front of the airport terminal makes it ideal for passengers catching an early morning flight from Hahn.
New hotel located just in front of the Frankfurt Hahn airport and with a very good price-quality ratio.
Access to aitport. We missed the last bus from Frankfurt main station (10pm) and had to catch a taxi.
Very convienent to Hahn airport. Family room was very large and clean - Bathroom very large. Staff friendly and helpful.
The hotel is very near the airport, and they make it very easy to start your trip off in a friendly manner.
It was quiete. Cappucino
Close to airport, clean, big room, free parking
the staff were very friendly The bar was awful
Very convenient for the airport. You can walk to the airport - 12mins, or take the mini-bus after returning a hire car. The rooms are modern, and the breakfast is good value.
Extremely friendly, helpful staff. Quick, comfortable transfer to and from airport. Hotel very close to airport. Very comfortable, lovely room. Excellent breakfast. Couldn't have been better!
Great staff. Nice material choice and cleanliness of rooms.
shuttle into airport Frankfurt/Hahn breakfast can be more better , coffee was very bad :)
Staff were lovely and free shuttle bus anytime we wanted was excellent service. Would definately stay again. Food was great too. I liked everything about it
Very clean, comfortable. Breakfast was very good.
the hotel staff was excellent, very friendly and helpful. They helped me in brinnging back the rented car in the middle of the night with snow. Dinner was good and price reasonable.
Friendly staff, airport shuttle, comfortable beds excellent food in restaurant. when I forgot an item and rang them they searched and found it for me and agreed to ost it home for me . Nothing.
Beautiful, modern decor. Great interior--lovely restaurant Wonderful spa area and sauna Room extremely small, no instructions on telephone, unable to reach front desk. No clock in room, no glasses for drinking in room.
Obviously a brand new hotel that still has some finishing touches to attend to; however very convienient to the airport with a magnificent breakfast. None
Excellent service We order honeymoon room, but did not get it, but when we have to pay - we have to pay about honeymoon room :(
Spa and very clean room; extended parking and shuttle service. None
Staff were excellent, situated within 3 -5 mins Drive of HAHN terminal, regular shuttles
Very clean. The sauna and relaxation room were lovely and the receptionist was very helpful and obliging and also had very good English, which was a great bonus. We had dinner in the restaurant and it was very good. The coffee etc. for breakfast was well done and there was a very good choice and likewise for teas. Nothing too bad - tea and coffee in the room would have been lovely. It was very wet when we arrived and we were a bit soaked, so a cuppa in the room would have been good. The breakfast was good but the milk and fruit area could have been colder. I am not sure if the fridge was working or not.
The room was fabulous. There was an excellent view and it was very state of the art. I would recommend it very highly.
This family run hotel is a gem. The family are very warm and friendly. Our room was immaculate and very very comfy. Our evening meal was excellent and we highly recommend their cousin's white wine. The breakfast was great too with plenty of choices for everyone. Absolutely no. They even had a small map that they gave us to make sure we could find our way to the airport!!
A nice hotel that I would recomend to others. Need a better map to the hotel
just the dinner and wine the owner wasn't flexible at all. He doesn't know what customer care is.
15 min from Hahn Airport by free shuttle service
It is a hotel with a really good price quality relationship, 10 minutes from Frankfurt Hahn Airport. Very friendly staff. I recommend it.
The Staff were fantastic!!
The restaurant was good value for money & the rooms were not expensive. There was a shuttle bus to and from Hahn airport and we left the car at the hotel for no extra charge. It was only 10mins from the hoteml to the airport.
The manager was an excellent host and made us very welcome. The breakfast was good and the view from the breakfast room was superb. The room was comfortable and very up to date. It was difficult to find from the Hahn airport, although once found it will be easy to go back.
A really beautifull child friendly hotel. Excellent room and very helpfull owners. Ideal for overnighting at hahn. A car would be necessary,however, for longer stays.
Very special and personal attention from the owner of the hotel. Tasty food for breakfast. Silence around. No visible reception desk.
Very friendly staff. Free transfere from airport to the hotel. Nice and clean room and very quiet.
Very personable and courteous service, very clean and economical.
Very good restorant!
The hotel was OK.The price includes a transfer to/from airport. Supermarket nearby.
free transfer - only as at the airport reservation desc
Location is good, cleanliness is good, very peaceful, breakfast ok, price ok... Room was quite cold, in october...
Excellent hotel with very friendly staff and beautiful restaurant attached. Good pubs down the road too.
Good place to while away some time between flights, walked around town, good restaurant.
Very good Restaurant was poor
Lovely rural location. Perfect for hiking. Real challenge to get to once you're within .5 km of the hotel! No lift.
The double rooms (at least the one we had) is a suite with built in kitchenette. It is perfect for a separate room for the little one to go to sleep in. Very quiet location The hotel is on the outskirts of town, not very easy to find, and it is a long walk to go into the town center if you want to shop or eat. Minor hassle to have the quiet hotel and nice view.
The silence and peacefull environment
Quiet and peaceful, close to a small town with necessary services like restaurants, petrol station and grocery stores. Enough parking spaces close to the entrance. Very friendly service and good breakfast! No, not really. Only things I missed though were internet connection and cable TV or TV channels in English.
The hotel was lovely and the staff were very helpful.Great location for the airport.
Ideal if you need to catch a flight in the morning from hahn airport,Restaurant very good and the staff were very helpful
Quiet hotel at the country side. Poor lighting in the room. This is common for all Gernan hotels.
Great as it always is!!!!!!!!!!
Shuttle to the airport was offered. At arrival could not get in touch with hotel. At departure hotel informed us that if no shuttle was available taxi would have been paid by them, nevertheless I had to pay taxi . I wrote a letter asking reimbursement for the eur 10 paid without any response as up to dat
Very friendly staff, rooms clean and comfortable, good selection of drinks, excellent food. A very well run establishment.
The wonderful countryside is very relaxing in the small town of Sohren yet you can still have a great meal at a handful of restaurants in this little town. The location is great and so close to Hahn airport. Kaefers also makes it wonderful for shopping and convenient to ship your purchases. Honestly this is a great overnight package for someone who doesn't want to travel too far from the airport and still do some shopping. There isn't anything I didn't like but it would be extra nice to have natural water instead of fizzy water in my room and a piece of chocolate too. Thanks for a great stay.
the staff were very friendly and helpful.
spacious rooms ,friendly staff,tasy food at the restaurant,sumptuous breakfast,free wi-fi ,free parkingSecond time staying there ,definitely each time I fly from Hahn I will stay there .
Pleasant room and staff. Very helpful with our transportation needs. Good food in restaurant and nice people on staff.
clean room, friendly staff, excellent dinner at a good price no
friendly staff, excellent food and good standard of hygiene local drunks
The people were wonderful!
Very nice and quite and a familiar atmosphere.
Rooms very clean and comfortable, bathrooms well-equipped, staff friendly and helpful
the hotel was very comfortable, the staff were friendly, the food was excellent and overall it provided very good value for money
Excellent family run hotel. Quaint, comfortable, excellent service and food.
Staff very friendly & helpful.hotel is quiet & clean with a good breakfast buffet.
Nice family run hotel. Very helpful. Wired internet available for free in floor lobbies.
how close it was to the airport and the free shuttle bus the hotel was not at all how it was shown in photographs on the website, no bar or restaurant as described on the internet, wifi didnt work even in public areas as described on the internet, i booked a none smoking room yet when the extactor fan was on in the bathroom (whenever the bathroom was in use) there was a distinct smell of smoke, the sheets on the bed were stained and the duvet was very small for the single bed. also i requested a wake up call which was forgotten by the morning reception staff, but she did appologise.
The whole stay Soap reservoars were not easy to handle
The landhotel is a great place for an overnight stay..The room we had was perfect and so clean. Breakfast was great also. Staff were very friendly and helpful . Having the free shuttle to the airport and bus terminal was a bonus and a saving on taxi fares. I would most certainly stay here again.
the hotel was ideal location near the airport. the staff could not have done more for us. they were on hand with the shuttle bus whenever we needed it be it going to the airport or to the venue we were attending beside the airport. could find no complaints about any of the services! would not hesitate to stay again.
i was appalled at where we ended up staying.It was not what i booked on line,it was a house with no facilitire.Could not even purchase a bag of taytos.real hotel up the road to right,had to walk up there to order cup of tea in morning.never again.AHovel.False advertising.TERESA 4/11/10
the buffet breakfast was excellent value for choice and cost the room we were allocated was not ready and we had to wait in the corridor for 20 mins while the room was made up .we arrived at 2.30pm
The kind staff Staff is very busy (but theyworks out quikly)
That was good and we liked breakfast a lot
Close to the airport. Good value for money. Being collected and taken back for the bus.
staff were very helpful and could speak English
Location was excellent for visitng Mosel region wineries.
Easy to find. Centrally located. Excellent kitchen.
Good atmosphere, plenty of local produce to test. English speaking staff
The Inkeeper was very nice and spoke very good English. The buffet breakfast was served in a beautiful room with extra touches such as a generous plate of meat and cheese was brought to each table as well as a separate bread basket. None
excellent location in beautiful area