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Room with Seaview and balcony n/a
The View. The Restaurant food and Drinks overpriced. Wifi not available in Room.Seating in Bar and Foyer very uncomfortable.No english spoken channels available for an International Hotel Chain.
Just what we were wanting. Close to the sea, walking distance to centre & reasonable price.
The location was great- overlooks the oceon, but no busy road to spoil the view, as there is at almost all hotels in Royan. Our room also had a balcony,and we got a good deal. Spa pool is not part of the hotel, but is attatched and can be used by guests- fabby Not really a complaint but at the pool- be warned that you are expected to wear a daft hat, flip-flops, and proper cosie(no shorts for men). Restaurant has two sittings, 19h and 20h30, which is a bit naff, but food very good.
Every box was ticked.....superb place No complaints
The staff was very helpful and attentive. The restaurant was very good. Nice bar, too. I wish it were easier to walk into town for dinner at night. It's a little remote. But during the day the walk into town is lovely. It's a bit of a stretch to say I had an "ocean view." I actually had a "parking lot view" with a little bit of ocean/coastline. That was a little disappointing.
The sea views and the location. The room was very spacious and well presented. The staff were very helpful and friendly.
The comfort of the room; the sea view; the wonderful food in the restaurant; the coffee/tea in room. Although the restaurant is excellent, the room service menu was very very limited. Also, the amenities such as shampoo/ soap/body cream changed by the day instead of enjoying it all every day.
Hotel is on seafront, and has it's own car park. The view from the sea facing rooms must be quite spectacular, but unfortunately there was not one available for us. Compared to other hotels we stayed in, staff were not friendly. A request (when booking the room with booking.com) to make up a sofa bed was ignored.
Staff very helpfull and hotel sited in a good place underground garage only made for small cars
we had a big room at the front overlooking the beach
Our room was upgraded free of charge Our room leaked by the window and the carpet was wet. despite telling staff no one took any action.
The reception staff were friendly, the hotel is accross the road from a lovely beach. Parking can be a problem if the hotel dosn't have enough space, there are car parks nearby but if the weather is good, it can be a problem parking. Room was very hot although the hotel does supply a fan.
location no evening meal
Locality, easy to find. Basic room, poor television.
Everything, especially the hotel staff who were very helpful
It was a same that the shower did not work and as we were there foronly one night it was not to important.
The rooms very comfortable, beds new and very good to sleep in and staff very friendly. The hot breakfast options were rather un-appetising.
Everything was just OK The furnishings in the bedroom were poor e.g. there were insufficient pillows and the curtains could not be opened/closed without standing on a chair - it was quite disappointing walking into the bedroom considering the cost of our stay
Courtesy and polite helpfulness. Very clean. Bathroom a little old fashioned but fine. Beds bit too hard for my personal taste.
Free internet and parking, location Noisy, very noisy. There is a road between the hotel and the beach and it is always busy. With no a/c you don't sleep either because it is too stuffy or too noisy.
Excellent location right across the road from the beach. Friendly, helpful staff. Pleasant room with patio.
very friendly staff, beautifully situated across the road from superb beach/ lovely views of the bay from the balcony. I only wish that we had more time to enjoy this hotel. the bathroom was very modern ad stylish with hot powerful shower. loads of space to store clothes etc. very nice soap and shampoo to give a sea side feel and sense of luxury.breakfast was delicious. all good!
Very clean staff very helfull wonderfull location.Althouh i am dissapionted the owner thought my wife and i were trying to leave 2 days early without paying our bill when all we were doing was having a ride around the area on our Motorbike for a afternoon.But i would stay again at this hotel
Clean, nice rooms and en-suite. Friendly, relaxed. Good location on the beach. Excellent breakfast.
Location and courtesy excellent,good position,and close to the beach,private parking
Excellent views and convenency, ideal for family, and pensioners like ourselves enjoyed ourselves very much Hotel room and linen changed every morning many thanks to all the staff
It's position and view - looking at the beach and sea - and the general ambience was just right for a relaxing break No
I liked the location, very close to the beach I missed the coffee and tea making facilities, which I used to have in hotels in the UK and our bed was little small, but on the other hand it was nice, clean and quiet hotel
Good sea front location, easy to find. Lack of secure parking Somewhat impersonal. Breakfast is expensive.
Proximity to beach. Shower room though small was new and had a feel of luxury room was very small
The sea view. The location - plenty of nearby parking and restaurants; close to the ferry across the Gironde.. Nowhere to sit in the room apart from the bed.
friendly staff, situiation and view from room.good breakfast. smell of drains from toilet. cramped shower. lift only takes 3 when we were a party of 4 on 6th floor !
Close to restaurants, shops , beach and swimming pool Rooms were not up to 3 star standard, due to the lack of space.
loved the mezzanine concept. very comfortable and with balcony. thoroughly recommend
Although a basic hotel we were pleasantly surprised, it was clean, excellent location, wonderful staff, good breakfast and restaurant, in all excellent value and somewhere we will return without hesitation.
Central location. Really noisy. Not from outside, but from corridor noise. Really odd accoustics .Coach parties going to and from rooms early and late. Could also hear people using toilet in other bathrooms!
Good location for our requirements
The mezzanine family room very airy and spacious and very clean. Setting truly delightful and proximity to beaches excellent. Reception staff very helpful and attentive. Breakfasts were good but expensive, especially at Euro 5.50 each for 2 children who don't each much, when paying Euro 11 per adult.
the staff were very helpful and friendly directions to hotel could have been clearer
It was convenient for our golf weekend in royan and La Rochelle and offered good value for money
Staff were really good and were able to attend to our needs as required Very old decor with smell of old wet dogs (this hotel allows pets in all rooms we believe)
Central location,food at the hotel,quietness of the rooms, comfort and cleanliness of the rooms and the hotel, cheerful staff. Bathroom lighting is only average,bathroom handheld shower is not easy to use, power socket in bathroom did not work properly.
The staff were very freindly and gave very good service. the hotel is very clean and well maintained. It is in an excelent posotion just right to take advantage of the local amenities. The buffet breakfast was well presented with a good selection of hot and cold food.
Easy to find, Parking reasonably good. Clean room, fair breakfast and polite and friendly receptionist. None of any note
Noisy neighbours in room nextdoor. Thin walls, lack of sound deadening etc
Freindly staff, good fresh breakfast, we were made to feel very welcome. The lift could be a little bigger, room for one small person or 2 cases!
The receptionist was very helpful even though we muddled through with my very poor french. The room was large and airy and I especially liked having a balcony with a view As we were travelling on a motorcycle parking was a bit of a problem as we had to keep checking it was okay parked away from the hotel.
Very good value. Duplex family room with sea view; breakfast on balcony. Superb!
Close to sea, very good breakfast. Very small room, bathroom & bed. No window, no airconditioning.
Helpful approach of the lady running the hotel. Location of the room with a balcony overlooking the sea.. The shower was very small.
Hotel was well positioned. Good value for money.Close to amenities. Clean linen.Good breakfast. Nice public rooms. Shower was not enclosed.Noisy plumbing. No opening windows/air con.
Good location next to beach,parking ,clean room very weak WI-FI and TV signal ,small parking
Accessibilty to town centre . Fans provided during hot weather which was very thoughful. Lack of Air conditioning.Room was small.Lack of Fire Detection system.
The hotel staff were excellent and could not do enough to help. The room was horrendous, it was tiny and at the back of the hotel, the hgotel was full so they could not move us. We decided to stay another night and transferred to a seaview room which was excellent.
hotel was beautifully decorated and very clean, with fabulous views, the owners were very helpful and friendly, everything felt new and fresh
Sea view. Was expensive for the facilities and size of the room. Photo showed a seaside view with what looked like a balcony however it was just a railing on the outside of the window.
We were in the hotel for 3 nights after the season of crowds of summer tourists with children. Our room did not have a view of the water but was sufficient for our needs of tranquility, location, and comfort. We enjoyed breakfast in the sunny room looking out on the water. Parking on the street was no problem any of the 3 nights as the area is not that crowded once summer tourists have left. We can't wait to go back for a second stay at this delightful hotel.
The terrace at the front to have drinks. lovely for a people watch
Cleanliness and helpfulness of staff Needs a decoration uplift although spotlessly clean
The staff were helpful and friendly. Breakfast was adequate and although only staying for 2 nights towels were changed and toileteries replenished On the booking form I thought all the rooms were the same price i.e. sea views and non sea view rooms.
Not dissapointed in any way. Liked the staff and their approach to guests. No tea/coffe facilities in the room but hey, it was a French hotel son no gripes.
Was on family business:perfect middle class hotel w/ a very attentive & casual welcome, super well manage, total independence (night key). Very good & abundant bkfst. Relax but very professional service. Strong reco.; Nice decor, garden;
The receptionist was most pleasant and courteous - breakfast was excellent. Booking.com's system to change the date was not good so i had to telephone.
great location, friendly staff
next to the beach, air conditioning, No tea coffee in the room, small room; very old bedding,
Clean.Breakfast very good-value for money.Very nice reception-people.I Really liked the helpfullness of the reception people.Nice room non- fumeur.Parking facilities.I�d like to come again. The smoke from cigarets,from people staying in the lower floors,while opening my window to get some cooler air. Very unpleasant.Make your hotel a NON-fumeur!!= WonderfulPeople can smoke outside. Thank you.
Clean stylish foyer, comfortable beds, clean rooms The en suite bathroom was small, which was fine for us but could be an issue for larger people
Location was great. Breakfast adequate but good. Cleanliness very good and overall value for money great! I suppose the only complaint would be that the colour scheme in the hotel could be brighter to reflect the sunny climate!!!
Excellent sea front location; friendly, helpful staff. The close proximity of smoking and non-smoking rooms meant communal areas and stairs etc smelt strongly of smoke.
Position overlooking the sea. Reception manager very efficient with a sense of humour who works very long hours and perhaps not appreciated.(I Hope he is) Cleaning staff very cheery and efficient. Breakfast excellent with very fresh produce. Rooms could do with an overhaul if I was to be very critical but still did not spoil our visit and would very happily stay there again
The view from the balcony and situation of hotel, away from noisy centre of resort. Tea making facilities were available but never any milk - had to ask each day for some. There was an unpleasant smell in the lift and the reception area could do with smartening up, otherwise good value hotel.
Attitude of duty manager when we were eventually allowed to book in was, to say the least, attrocious! He was arrogant, bombastic, and thoroughly unfriendly.
location to beach bedroom was tiny - not enough space to walk around the beds. the noise from other rooms and in particular from the bathroom above every time they went to the toilet!.
Semi Veiw of Beach Restuarant closed Sat Evening
The breakfast is excellent The room is too small.
Good Price No landing light at end of our corridor
the hotel owner was very friendly and the room was very clean only thing about the hotel it is on a busy road so you get a lot of noise from the road during the night
during the day i wnt to the sea no
It was close too the beach and had WI FI At 2 in the morning we had people screaming and shouting in the hotel in fact at one point we actually thought that they were going to come through the door as someoe was either shoved or thrown into it and then sat sobbing outside this went on until about 5 and then started agian at 7 so we got very little sleep. Breakfast was of site and expensive for what it was
Friendly staff, had to try to speak in french most of time- enjoyed this.
The staff are very friendly and helpful. The room was spacious and immaculate. The hotel is just a few minutes from the beach.
Convenient location Our room was on the third floor with no lift
nice people and good location
The location, quiet, yet go one way its just metre's to the beach, go the other and its just metre's to the town centre. Its a very good budget hotel with big rooms, big beds and spotless clean. No, I would return.
Relaxing, but bedroom very small and my husband being 6ft 6, one had to stand on the bed to pass the other one, but noticed other roooms were slightly bigger Size of bedroom
The location was superb. The staff were excellent. Small hotel but comfortable and clean.
The staff very helpful.The hotel was in a superb position & our room overlooked the beach & had a balcony. Quite a few stairs & no lift,possibly not for the elderly
Location excellent, overlooking beach, within yards of restaurants and brasseries; very pleasant and helpful staff; very, very good experience. Privacy between balconies somewhat lacking, but not a major concern.
The location was excellent with a superb view from our room The bathroom was very small and badly laid out
Exceptionally clean, friendly and a well run family business. None
Great food nice place would reccomend. If I was down this way again I would try & stop here. Not one to speak of.Nice folk.
The friendliness of the staff
Closeness to the beach, the food, the staff.
it was great value for money and good location
Very good value for money, room basic but had everything we needed. Food and service in restaurant good. no
Good service with friendly staff