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The staff were great. Location was good and easy to find right off Interstate 15. The beds were not that comfortable and "Lumpy". Had two bulbs that were burned out in the room's light fixtures that housekeeping should have replaced.
The staff was very friendly and helpful both times that I have stayed at the hotel.
The price was great. The room was really clean and good looking. It is right by the casino, even though I didn't play it was nice. Nothing
hotel separate from the casino (unlike Virgin check-in across the street with casino literally next to check in desk). rooms/atmosphere nice, clean, comfortable with some style worst part was the bed. Way too soft, kept sinking in, no support, hard to sleep.. shower spray.. back in the navy?!
Very friendly and comfortable.
Clean rooms and friendly staff.
It was very clean in the hotel room. The bed was comfortable. I wish I could have stayed a little longer. It was the half way point to my final destination.
Because this was my first time in a Casino, I found it to be very pleasant and comfortable. I especially liked the cost of our meal (don't remember the name of the place inside the Casino). It was not the Buffet. My husband and I do NOT gamble therefore, it was nice to just walk around the Casino. We were on our way to LA, therefore, it was a 5+ hour from Salt Lake City to get to your facility and we found it to be very nice, clean and affordable. The ice machine on our floor was inoperable. This is the only compliant I have because my husband and I are in our 80's and having to walk more than we needed to, was not a pleasant thing to do, therefore, we just went without ice. I think you should have more than ONE location for each floor (seeing as the floors contain many, many, many, many rooms.
There were way to many children under the age of 18 Kids by and in the pool area, jacuzzi not operational, no buffet except on Friday and it was not good. Food was cold. Not enough restraunts
Smoke everywhere and definitely not for families.
There rooms have a mini refrigerator There pillows and sheets smelt like old smoke . Staff is not friendly . The dealers where not at all fun . Did not have enough tables it was boring . No coffee in room . Very expensive to eat .
Nothing Non smoking rooms smell with smoke Very bad service Fixture in bathroom fell down ..
Nice pool, reasonable price.
Nice place. Well cared for. It's like Vegas used to be Wasn't very kid friendly. But that's what casinos are.
No coffee in the rooms.
Very Clean Coffee was lukewarm
We like the convenience, pleasant staff, price. The rooms are comfortable and clean. We didn't like the handicap shower--it isn't necessary for us.
Front desk staff were very friendly There was only one elevator, & it was extremely slow. The air conditioning in the room was awful. It never cooled the room enough before it would automatically shut off. Not enough room to eat for breakfast on busy weekends. One of the maids stole my tablet.
We really liked the quiet atmosphere at this hotel instead of the other hotels with the casinos. We liked having a microwave and refrigerator and a balcony to look at the beautiful views. Would love to have a restaurant at the hotel.
The beds were comfortable and breakfast is really good. The rooms are very nice too
friendly staff. No bell carts available.
The bathroom wasn't very clean. They forgot to clean the toilet seat, so there was a few spotty surprises on the top seat waiting for ya. I was really impressed with how easy it was to book a room through Kayak and walk right in to the hotel. It was very quick and easy.
The location was centeral to what we needed and we did not have to go into the casinos. The breakfast was ok but much like any other hotel we have stayed at. The staff was not at the desk all the time and several times we wanted to ask a question or buy some snacks and no one was there nor could we get anyone to come out to help. The bathroom baseboards were real dirty, in fact they grossed me out. The bed was hard but the pillows were good. The TV was confusing as well. Could not find the shows I wanted because of switching from analog to digital. We left a day early and could not get them to credit us any money back on a prepaid room.
it was a great deal for a very reasonable room. Very much enjoyed our stay there. The bed was not comfortable.
I ordered a non smoking room and they had a smoking room for me. They wanted $10.00 to give me upgrade to non smo0king roomwhich they said was all they had
The rooms were clean and comfortable. I slept better than I do in my bed at home. The view was spectacular. The refrigerator didn't function properly, but it was a minor inconvenience.
Not much. Staff was not friendly. No hot water and over priced for what you get.