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clean room when booking they said that they had a pool, no. when at front desk, the man just laughed and said that it always happens. Charged $12 fee when checking out, asked what that was for and answer valet parking, I was on my Harley, and none of them was going to park it. went to cage to change a $100, lady behind said I would have to wait for other line, because I was not a member, waited 10 min and I was only behind one lady trying to cash a bad check, so I will never go back to that hotel........
Most comfortable bed for a hotel I've ever slept in! Restaurants were less than par
The hidden fees. We were charged additionally for "amenities". the restraint prices were high for average food. Wouldn't stay here again.
Cool casino Extra charge of $11 for a 'luxury fee'. It wasn't that luxurious.
Cleanliness of the room. The site I reserved on said king or two queen beds. We had 3 people and were assigned a king bed in a smoking room. They said queen beds were in a single room. Get a room really messed up.
Friendly staff, comfortable beds, CLEAN, Free Internet Wi Fi Parking lot is very large and you must compete for a space with gaming visitors
Room confort Beds were to soft
This guest did not leave comments about this hotel.
Hot tub was so nice and breakfast was great! Renovations were appreciated. Unforunately, they charged a premium for a king bed.
Good shower. Good wifi. Quick check-in. Very hard to find. No signs directing to location. Long ways from highway. Pillows uncomfortable. Some lights and electric sockets in room did not work. Television picture not clear.
Front staff at evening check in was nice and polite. There was a roach in the bathroom, a long black hair ( I have short light brown hair,definitely not mine) in between the two plastic wrapped coffee cups. I booked the room for $----so I was not expecting a 5 star resort but this was unacceptable.
Location Rooms were dirty,carpet was NASTY,refrigerator smelled like mold,tub was NASTY. Pool was way overcrowded and no one said anything, kids jumping over my head with my 3 yr old kid in my arms. Pool was cosmetically in bad shape. Staff was ok. DISSAPPOINTED
The exit door was not working.
a) Breakfast was adequate b) Close to a casino c) Staff was very friendly unlike most hotels I would still stay in this hotel again in spite of the things I found lacking in the room a) Several miles from the main freeway 24 and not easy to find unless you had directions. b) Bathroom Shower head pipe was loose in the wall and not secured to wall framework. c) No exhaust in bathroom. d) No microwave or fridge in room.
Nice desk lady
I liked, who was at the front desk. She helped answer my questions with great speed and seemed to have a good repore with the manager who was there to make sure all visiting guests were happy with their rooms and the service. A superb hotel.
Friendly staff and excellent location Carpet was dirty in the room, shower was dirty and half the channels on the tv were very fuzzy.
Very reasonable price and excellent location
Quick check-in Luke-warm water, paper-thin walls, roaches, lack of safes, eyelashes all over room.