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the staff were friendly and the whole place has quite a homely atmosphere
The helphful staff, clean linen etc and the position, being very secure even at night and the closeness of the river and the riverside park, and the motorway. I chose it as it was central for a family wedding.
Very good breakfast!
Poor indication to reach the hotel entrance
Booking was very easy, the hotel was easy to find from the directions given, the staff were frindly and helpful and the room was adequately comfortable and clean. Also staying at the hotel were a group of vintage car enthusiasts who were very noisy when they left the hotel on the Sunday morning (they sounded their car horns and shouted across the car park to one another).
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
great breakfast, nice setting, fun bar, lovely staff.
Nice, friendly service and a free shuttle to the airport.
Lovely room. Courteous staff. Very good restaurant. No
Breakfast, clean rooms, convenient, location near airport, public space.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
The towels were old dirty and torn. The sheets did not cover the bed
Room too noisy (outside noise)! Also - someone kept going back and forth on clicking high heels on the hard floor just above us - till late at night !! Very disturbing !
The swimming pool was a good size and pleasant to swim in and sit near - a really good facility if, like me, you reach the airport then just want to stay put till your flight in the morning. It was also easy to use the navette to and from the terminal. Some decor probably needing a bit of a facelift, e.g. carpets, but in fact there were some tradesmen doing some renovation there.
staff are really helpful and friendly.breakfast was perfect.location is perfect.there is a airport transfer so this is very good.thank you very much. no
The close accessibility and proximity to the airport and the free shuttle service. Besides the restaurant food was excellent and reasonable in price.
Proximity to the company for which I was working. Friendly staff. The room smelled of smoke.
Convenience to airport terminal and car hire (1 minute by car). Very efficient free courtesy bus from airport terminal (came within 2-3 minutes after calling from free terminal phone). 24 hour clean swimming pool (towels provided)/ poolside area. Nice, quiet clientele. Definitely recommended- our holiday started with this hotel stay instead of later on as you don't feel you're at an airport hotel. Breakfast (though reasonable selection) a bit pricey- 11 Euros per person. Best to book room online as difference for us was 40 Euros when we booked our last night at the desk as we liked the hotel so much (but of course you can never fully tell if you like the hotel until you get there initially)
Quick check-in after a long flight. No hassle. Good breakfast.
The shuttle service was easy and efficient, the room clean, the bed comfortable, and breakfast was good! The hotel is perfect if you need to stay close to the airport.
Very close to the airport and the parking for the Ryanair terminal MP2, which is quite separate from the main terminal. It was good to have extra pillows available. Would have liked kettle in the room to make a cup of coffee as we had an early morning checkout
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
Room, bed was very good
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
helpful staff , clean rooms
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
Free shuttle service from airport to hotel and vice versa, but also to my business location.
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
Friendly staff Walls too thin!
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
Very pleasant staff. Dinner was excellent noise from the stairway and doors
quiet restaurant shut
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
ok breakfast Very small room
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
Staff very helpful - took me to train station.
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
The blanket on the pull-out bed was dirty!
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
very smart and clean staff pleasent and helpful
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
very cramped toilet
Location for an early flight in the morning
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
big rooms, friendly staff no elevator, unusual for a 3 star
restaurant staff were very slow. Manager needed to assist them in order to get served
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
Location, directions and secure car park Rooms need updating. Sink very stained
close to the airport
The directions for the hotel were hard to follow
small but competent staff tired rundown facility
The extreme helpfulness of the staff and suitable meals My navigator could not find it
the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
very convenient. good location. very clean.
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
the price the location
Staff was helpful, room was clean and comfortable Breakfast was overpriced
Convenient locaton from airport on route to Aix en Provence No
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
service and safe parking
Receptionist stayed after 11pm to welcome us and let us in even though after advertised closing time. Staff in morning also very friendly and helpful. a good choice at breakfast. Difficulty in finding it from main road
Consistant with standard of all the Camponile hotels I have stopped in Finding it was nothing short of a miracle!!! It is poorly signposted and where sgns do exist they are obscured by foliage from trees and suchlike.Other Campanile hotels I have visited are much more clearly signposted.
Good food helpful staff
Fair for the price
the buffet evening meal their bank did not accept our credit cards - both cards worked elsewhere in france and england ?
Green grass plant on the floor Bathroom bath hole dirty (hair in the hole) smoker smelling
Pleasant welcome; good breakfast, hospitality tray, comfortable bed Our room needed some paint, felt "damp"
The automatic reception after 23h and the good working airco altough i had the exprssion that there was a swimmingpool we never found it
We only stayed for one night and were happy that the hotel was clean and provided the basic necessities including tea facilities and a parking space.
Clean, well mantained, good space. The hotel could not be found by the GPS, it was late night and the hotel has no reception that we could reach.
Quite modern If I would not call the hotel for knowing about availability of shuttle or not, I would have been sleeping inder the stars because the hotel staff did not tell me that if you get there after 7 pm you cannot enter the hotel unless you know a complicated procedure. They could have check with booking about my tel number but they did not. No one knows where the hotel is. Cheap but really no service back so I would not recommend it
Room was clean and tidy. Seemed very new. Near TGV railway station. Very poor location. Absolutely no facilities for later arriver. We felt stranded in the middle of an semi-industrila nowhere
Very quiet. Shower gels/soaps provided. Room was dirty and smelled awful (like cigarettes and dog). No staff on weekend was inconvenient. They provided a taxi phone number for my early morning flight departure....but the taxi company never answered after several attempts (I had to walk to the airport so not to miss my flight).
Very pleasant staff and good breakfast. Handy location to Marseille airport.
Not much not able to receive calls after 11pm as there was no one at the front desk then. No shuttle service. dirty room. Felt unsafe in the neighborhood, no extra lock on door. would not stay again.
The rooms, bedding etc were exceptionally clean. Always happy to have coffee /tea provided in rooms at Campanile The exterior, "garden" railings, stairways etc need updating to match the interior.
Easy access to airport. Clean and reasonable price. Lack of night staff and early morning staff. Poor locks on the doors.
Close to the airport, reasonable prices, comfortabe beds Room was a bit small for 3 adults, some traffic noise
convenient overnight airport hotel if you arrive on a late flight
It was convenient for the airport at Marseille It needs a refurbishment especially the air conditioning which when switched on smelled of smoking
Close to the airport, and prompt pick-up and shuttle back to the airport Reception was poorly organised and did not give us any information about our context (most restaurants closed, including theirs) on Sunday. Also some question in our minds about the veracity of information given.
Cheap food Dirty bathroom Broken mirror in the bathroom Condom left in the room Hotel in an industrial estate in the middle of nowhere Expensive taxi fare to the hotel Not open 24/7
It was hot in the room and there was no AC
Comfortable bed, free parking, restaurant onsite, close to the airport. The electricity kept tripping every 15 minutes or so, which made for an unpleasant experience: lights switching off in the restaurant, TV, laptop, hotel room lights: impossible to relax and follow a program on TV for example. The bath plug was removed so that one can't run a bath.
Nothing Twin room much to small -
Nothing The restaurant was not open in the evening, there was no hairdryer
Incredible how much one can fit on a square metre. Very small room, but everything you need is there for a very small price too. Ideally close to the airport if you have an early flight or late arrival. small rooms, one small window, not enough 'air' in the room, you may feel cramped.
Very close to airport; Took some time to 'locate' reservation; Three floors but no lift;
Service Could not speak english
Not far from Marseille Airport. Good for early morning flight. Horrible location! Good for getting to the airport, but in a huge industrial estate. Very difficult to find. Nothing else in the locality apart from factories and big trucks thundering about. I think next time it would be worth paying a bit more for a nicer hotel. Also the restaurant buffet is supposed to be e14 for two people. Beware! There is a centre table with salad & deserts on and a table in the corner with chicken, beef, rice & potatoes on. We ate the chicken from the corner table, then ate some melon from the centre table for desert. They charged e28 saying we ate 2 buffets each! Beware! Each table in the room is a 'buffet' - No sign to tell you and I've never see that before in any hotel in the world!
Avoid being there as much as possible Horrible smell throughout the hotel (front entrance to room), dirty bathroom, small room
I was misled.The airport hotel was further from the Airport than the comfort hotel.There was no navette even though I had checked there would be., so I had to pay 40 euros for taxis. The hotel restaurant was closed, and I had to send out for a pizza.
didnt wake us for moning call after asking twice and missed flights. Manager told us not his fault as he started at2 hours after the wake up call was due. No one spoke english. will be trying to take the matter further with management
buffet food was plentiful even if not necessarily top quality. Good for the price. space is very cramped when there are 2 people