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Everything The cleaning lady would come very late in the afternoon
Location is good. Nice pool and beach area. Front desk people very nice and helpful. To expensive for the quality of the hotel. Valet parking should be free, $20 /day is to much . Shower's faucet was almost falling apart and bathroom was dirty in general, WiFi sucks. Breakfast buffet with not enough options
There is absolutely nothing positive about this hotel shy of possibly where it is located. It is delapidated, outdated, dirty and staff are rude with the exception of the bellman. In all my years I have never stayed at a worse hotel.
Not much The facility was extremely dirty. The one upside was the location that it had a pool on the beach and even that closed at sundown. The door had a mag card key slot that didn't actually work, we had to use a hard copy key to go in and out. We also had to manually lock the door each time we came in and out. there was a room next to us that was empty and really creepy with a big pad lock on the door. Everything was very outdated, the grout in the room and bathroom was dirty and almost black. The valet was $20/night on top of $15/day resort fee on top of nightly rate and the valet took 20-30 minutes each time to get the car. The staff were pleasant I had no complaints about that but overall the facility was just outdated and did not live up to the photos online.
Water front intent as it was built Our first room pest problem noisy Ac rattling water pipe leaking toilet and more Totaly out dated second room pest multable ant roach leaking shower second day we could not turn on to shower arrogant house keeping noisy Ac furniture and doors falling a part pool staff arrogant and don't know how to handle some guest have zero understanding others disrespect female we have to call security to handle just do your self a favor stay a way
Beach front hotel with easy access to the water. Valet only parking for $20 a day, charged for breakfast with tip included ($32 for 2 of us). Incredibly dirty and outdated, furniture was broken. Very loud, lobby bar overpriced and served obviously drunk patrons.
The location and the people make the place enjoyable but Ramada should take its name off of this place because it affecting overall ratings. Most of the room was dirty, bathroom, the kitchenet, under the bed, side table, the windows that were hard to close. The smell of mist and mold, couldnt sleep without the window open. But the nice people working there- Viviane, the location- if that is what you are looking for, would make the stay bearable.
The beach access was perfect. The pool was clean. how is this a resort? They charged $15 for a resort fee, for it being a regular hotel. The were only 3 elevators and it was packed everytime. Room service is unheard of there. The room had a tv stand that fit one of those tv with the big back. Like really? Bathroom was cramped. Oh, and you have to pay the $20 for the resort valet. Smh. Not good.
Not worth 200 for one night
Price Hotel and rooms very dated the whole place needs to be torn down and rebuild
Right on the beach, nice hotel, great view. Most of the staff are very friendly. There is no parking and you have to valet your car. The valet's aren't very nice especially when you have to get your car back.
Very friendly staff. Complaints are fixed promptly. Two cons: there is no ventilation in the restroom and the windows cannot stay open – had to prop a container to hold the window up.
Our room was next to the pool and the kids loved it when it wasn't raining. I liked everything
The location was pretty central to Miami, MIA and Fort Lauderdale. The surrounding retail and businesses were very robust. The onsite restaurant was good The restaurant staff was very friendly. The food was good. The grounds were well kept and very relaxing. The overall community vibe was laid back and relaxed. THE STAFF IN GENERAL IS WEAK • The front desk personnel was a little surly • Not very attentive to requests and needs, phone calls were largely ignored. • The room cleanliness was borderline. I called about sugar ants I found in the room and nothing was done to resolve the issue. • The drains were partially clogged and a maintenance call was ignored.
Convenient to Opa Locka airport, comfortable, quiet, helpful staff
Staff were pleasant and the Tennis and Gym were excellent.Breakfast in the main dining room was a joke.everything was finished and they refused to fill it up. We booked the signature floor which was supposed to be a deluxe room.Our room had a small window with a view of the carpark.We found out standard rooms had pool view and a balcony.The private breakfast room was only open 1 day of our 5 day stay due to staff shortages during the 'holidays'.The Wednesday evening complimentary cocktails was cancelled for the same reason.Very poor value for the extra money we paid.A great disaapointment.
Nothing The place was overbooked and they booted me out. Tried to offer me NOTHING. I put my foot down, complained and they finally moved me to another dump down the road. DO NOT stay here.
The relax atmosphere The logistics of the rooms weren't as comfortable
Valet service was not good
PART 1: If I could give this place 0 stars... I would. What an insult of a place. If I could give them negative stars I would. Thank God I only stayed for a night. This is middle of nowhere motel quality. This is $20 a night hole in the wall quality. To the point that I wouldn't be surprised if I come home with bed bugs. The place is disgusting. Everything is dirty. But let me start from the beginning. We arrived from a 10hr flight from Paris, tired, and ready to use a bathroom that is not a litter box. They gave us our room, on our way there a random guy asks where are we staying and he took a key from his pocket and open OUR room, he later said he was housekeeping.. He didn't even have a uniform. We got to the room the beds were halfway made, and the a/c sounded like the engine of an airplane. To the point we had to raise our voices to speak. Well we went back to the lobby (if you can call that a lobby - just a waiting area) and the lady apologizes that she had placed us in a "out of service" room. Well she never came to our room to take us out, she waited till we showed up. After that, they gave us a room on the second floor, mind you, 3 of us, 6 suitcases, from a trip that lasted over a month + NO ELEVATOR... Yeah the stairs were not a lot, but after a 10hr flight carrying 6 full size suitcases was a challenge. No one helped. The hallways are all exposed to the elements, but there is no upkeep. No sweeping. But whatever that's besides the point. I'll give it to them, it is outside. PART 2: EVERYTHING is old in the room, even the key pad. We had to swipe the key twice or three times. We got in, the curtains were broken, I stayed with the stick to move them in my hand. We never understood how the a/c worked. If I put it on 73-74 we will freeze; 75-76 we will sweat. The beds were okay, the bathroom where the toilet is, has zero ventilation and the a/c never reaches it. So it's an oven. Specially after a shower. We came with $10K worth of stuff, from gifts, electronics, stuff we bought, jewelry, etc. there is no safe to put any of your valuables. So we didn't really feel at peace when we left the room to go visit family. There was garbage under the beds, no "do not disturb" sign; not that I needed it since no one came to clean up the room before check out. The closet is a good size. Well we had something to look forward to tho, free continental breakfast. They give you a coupon for that, it's from 7-10 am. If the room was an insult, this was the final punch on the face. It was one table ... With literally nothing, and we were there at 8am. There was regular loaf bread that smelled like beer, stale mini muffins, and you make your own waffles - only if the batter machine decides to work for you. There was ham, and cheese, and all this other options that if you wanted them you had to pay extra. A couple of old folks drop some muffins and a cup on the floor by mistake, and they lady taking care of the breakfast area; just kicked everything under the table. Yeah, exactly.. For over $100 a night, I have never felt more ripped off in my life. If this place was half or one third of the price I might consider staying. But don't ever pay more than 50$ for a room here. You will be better off somewhere else. The only think good about it, is the location. But it's not justifying the price and the upkeep of the place.
Location I found cockroach in my room, the matress was completly old and curved. I tried to check out to change the hotel and told me that I can do checkout whenever I want but I loose the money that I paid for the week, and was A Lot!!! What a disappointment!
Close to home Terrible beds insects in pillow case ,water from sink smelled,
Very good Front desk service. The room was very clean and well organized. The a c wasn't working right and it makes a lot of noise to the point that sometimes wake you up and the tv is outdated.The parking is too dark at night it needs more lights.
very old room has to be redone A to Z Pillows must be 10 years old Shower must be 50 years old Do not think windows been ever wash Breakfast is toast and if you take waffle get ready to wait and even there is terrible. They do not do their room every day so we had to ask for towels the next day.
location grounds some ot the staff bar & resaurant John Zabawczuk troy ny no elevators for us 80 year olds with heavy luggage parking is way to far away for us The restaurant staff and bar staff were were wonderful and friendly Our Thanks to Linda & bartender Joanne The black girl at the front desk was terrible to the point of being rude The grounds were wonderfully groomed and fresh. The housekeeepers did not understand english which was ok but our bathroom sink was full of ants and we had asked them to please get rid of the bugs and vaccum the rugs which they had not done untill our 4th day of stay,we also had fleas in our room
Close to meeting site room not clean, towels and bedding low quality, few in room extras, needs a refresh
Decent location. Go-to for golfers. Noisy, I could hear drying machines. The walls were thin which allowed TV and talk noise from adjoining rooms to be heard. Checkout clerk was rude.
The room was not what I expected from the outside. There was a man living out of his car in the parking lot which wasnt very welcoming. We got into the room and the bathtub was 1/4 full of water, urine and pubic hair on the toilet, teeth flossers on the carpet by the bed, food crumbs on the carpet and broken brackets from the bed underneath just laying on the carpet. The ceiling fan was sitting only 2 inches above the entertainment center, so we were afraid to turn on the ceiling fan because of the possibility of it hitting the entertainment center and breaking. The breakfast was cereal, mini muffins & waffles. Not much effort on the breakfast. I've paid less and got more at other places. This was a very disappointing stay and do not recommend it.
Area was nice Resort is old and the ambiance was like staying in an inferior motel. Bathrooms are very out dated, Bath tub caulking was yellow. Furniture was also out dated.
Nothing was favoorable. It smelled like vomit. I ended up with a eye infecction, wouldn't recommend to my worst enemy.
The lobby and hotel view is great. Have to carriage our bags to the second floor using stairs.No elevator. Continental breakfast I give and F. Bed was terrible.the water was yellowish?..I saw mini roaches in the bathroom.