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clean very friendly convenient great view pay to park pay for internet
Staff were friendly. You must take two hotels to get down from your room to the motor court if you take your car out of valet or take three elevators if you self parked...?
the water in our shower where not hot .. it was late and we stayed only one night to we didnt say any thing ..
everything was perfect none
It was overall a fantastic hotel, would stay again The construction
Close to the bus stop & mover Beautiful scenery Far from the beach
I was pleased with the amenities and cleanliness. The location was also a major plus. Parking was not included in the service offering neither wqs internet.
getting old.... hope it´s renewed in the future
Room was clean and bed was comfortable. 1) Status was not recognized. Although we booked thru agent, other brands still recognize it. They are even stingy on the complementary bottles of water.. which is funny. I will not give Hilton into priority consideration in the future. 2) Some residents were definitely smoking pot inside the room. 3) We had 4 people checking in and were only given 3 towels.... which is very much ridiculous. 4) The bed was not set up in a tidy manner, and the trash can and empty bottles were not removed after the room cleaning.. that was a very bad experience.
Location, room, view was great! Expensive parking fee
I got a very good deal for how nice the hotel was. the food was good. the bed was super comfortable. very close by to everything. tv kept messing up
Good location. Beds was super comfortable. The AC, it was freezing outside and inside the room the AC was on and it was even cooler than outside!
We were able to check in at 6am The restaurant night crew has terrible customer service. They play obvious favorites with the customers too. This nearly ruined the whole experience.
Very friendly n helpful staff Old. Need update
Location to go ahead to port of Miami Only problem, my credit card, machine couldn't read, woman would not punch number in manually.
The beds were not comfortable. Pillows were too soft I tossed and turn all night. woke up every 2 hours. not good . for the money
Upon our arrival and we stayed an extra day , there is a parking fee of $33 bucks a day plus a $2.00 valet fee . I paid 40% of a one day stay for my car . However ... I recommend the restaurant in lobby .. Very good and ask for Beatrice to wait on you . She was fantastic !!!! Parking fees and forced valet feed
Shopping center with restaurants in close proximity of the hotel. The staff was very accommodating with our early arrival. Did not communicate the distance from the port of Miami.
Front desk staff were all very helpful and friendly. Location is great for a stay before or after a cruise. Shops and restaurants within walking distance.
This is a great hotel in a great location. We stayed here for 1 night before our cruise. The hotel is right across the street from bayside marketplace. We walked over for dinner and a little shopping. The hotel is very close to the cruise port and we were able to see the ships the next morning from the hotel window. The wifi is weak, but it was free. I thought breakfast was included, but it wasn't, so we walked over to bayside again to eat.