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The room with balcony with seaview, plenty of space, close to the beach and the village. Staff rather reserved except the nice receptionist at our arrival.
Location and water views arevery nice. It was nice to have a balcony with a view. Bathroom was newer and very clean. Great proximity to beach. Restaraunt and bar wew very nice. Furnishings and decor in room was dated which is a big drawback for me. I would recommend this hotel but note that it is slightly dated in the rooms. Spa was modern but very pricey.
The breakfast-team was excellent as always! Thanks a lot!
Liked almost everything, friendly staff, parking facilities, room size, location, wellness, restaurant. The lack of air conditioning in the room. We stayed in the hotel while temperature hovered around 25 Celsius at night. During check out they initially did not accept my american express card.
We really enjoyed our three nights stay in Hanseatic Rügen. Location, building, surroundings, staff, romm (balkony, sea view), pool and parking - perfect.
The hotel was lovely but unfortunately we couldn´t sleep for the two nights of the weekend due to the weddings being held there. Loud music and people outside meant even witht he windows closed it was too noisy to sleep! Surely it´s not fair on the other guests to hold weeding receptions here! The hotel was lovely but unfortunately we couldn´t sleep for the two nights of the weekend due to the weddings being held there. Loud music and people outside meant even witht he windows closed it was too noisy to sleep! Surely it´s not fair on the other guests to hold weeding receptions here!
Friendly staff, nice building and facilities. Tranquil surroundings.
Wonderful room with kitchen and sea view,Excellent restaurant and buffet breakfast. First class spa facilites and pool.Easy walking distance to the beach
This hotel was very comfortable and good value at the rate we paid. The spa was good and the rooms, although old fashioned were very comfortable. This hotel is an enigma. Whilst in place it is very elegant and the food was excellent, the hotel owners obviously were trying to keep the cost of staff down. The gardens were not well kept, there were few staff around the hotel and those that were there worked long hours. The room was not tidied very well each day. Eg towels left where they hung and not changed. Supplies not replenished. In general this was a once 5 star hotel that was keeping its costs down to attract more visitors (worked because very full) so good value compared with other similar hotels but not 5 star anymore.
Wonderful location, great facilities (25m swimming pool, spa etc.), delicious buffet breakfast, huge choice Check your bill! We were charged for items we hadn´t bought, overcharged for bike hire and restaurant meals. But when pointed out the staff did adjust bill. Beware ordering still mineral water in the restaurant. 7.50 euros per litre bottle - outrageous!
Very friendly and help full staff.
The Spa area, breakfast were great. hotel is nearby the beach. There is only one road to where the town which hotel locates. There was 2 accidents on the day of our arrival, and the road was closed for hours w/ hundreds of others. Nothing wrong w/ the hotel location, more to say something wrong w/ the infrastructure of the Island Ruegen.
very nice hotel and location. excellent Wellness areal
Excellent staff, a good comfortable Hotel. Excellent breakfast and a good evening menu too. They couldn't take Visa or Mastercard to pay our bill, although we knew this in advance it was still a bit of a pain.
God location, close to the sea. Friendly welcome.
drive around to see Rügen - walkaround looking at the shops -geton café, restaurant no
Nice,clean rooms,close to the beach. Breakfast You could not pay with Visa or any other credit card
Excellent location, nice and friendly staff, colorfull decoration, excellent breakfast, nice spa
We liked to go by bikes all over Rugen. We liked the food and we liked the location near the beach No, we had a nice stay. We didn;n liked the extra charche for using museums, trains ... 11 euro each
Wonderful staff and accomodations.
The facilities and the responsiveness of staff to individual needs. A very happy hotel The piped music was repetitive, banal, miserable. Their is a restaurant called 'Allegro' and a bar called 'Finale' but not one note of classical or light classical music was played at any time. Music is supposed to help relaxation; this hotel's only produced irritation in my case.
no spa with pools etc, very small sauna
Well kept hotel. Very difficult and dangerous acess to the beach;the hotel is situated high on a cliff.Very mediocare food.
Beautiful location. Excellent rooms and service. No snacks after 10 o'clock.
The hotel and its staff were outstandlingly good in every way.
Exellent service from a highly motivated staff in a total relaxed atmosphere.
Superb, new facility, to top standard of comfort. Receptionist met us at the door and took our bags in on a trolley - a very nice touch.Piano bar some nights and very comfortable lounges Slightly annoyed at having to pay €3 per night for car parking in the hotel's own compound. Would have expected this minor charge to be included
Quiet place, nice design, friendly people, very good breakfast, nice swimming pool, good sauna
The reception we received on arrival was excellent as we were greeted by name. The staff tried very hard to accommodate our every desire. We liked the fact that our son who's 3 was well catered for during mealtimes, with child size cutlery and menus provided. He also had a complimentary gown. Our room was spacious, and the bed very comfortable. The only downside was that we would have preferred a bathroom with a tub instead of just a shower. Would have liked brochures advertisig special packages to be in English as well.
Base for hiking trip very nice bio food lokal food ( we had the insel menu ) no
The fact they would not accept Visa
The double room we booked was very clean including the kitchenette and bathroom. The rooms looked much better than we had expected based on the drawing supplied on the booking page. Both main beaches are reasonably close and the "car train" will give you a "free" ride. Note that some kind of beach tax must be payed the first day, which was approx. 3 or 4 Euros a day for 4 p. (beach train+beach wc) The room was very warm on the top floor and we did not have a balcony, but this was no real problem. It would have been good if we could have selected a room with a balcony. Furthermore, the personnel don't really speak much English.
Position of the hotel is good. Parking site available. Very good choice of breakfast bufet. The room No 102 is not very good. It is right above the outside restaurant. It is noisy until midnight. For long stay - impossible.
Sellin is a quiet resourt town trying to restore its old charm after 50 years of neglect. The street in front was under construction making access somewhat awkward, but this is very temporary.
Good location, freindly service Sometimes noises from within the hotel are heard during the night, so might be wall isolation issue or something, could be distturbing
good breakfast We were unable to pay with Visa and MasterCard, required to pay for transport we did want or need. Rooms not very quiet, room amenities low quality
Nice breakfast buffet. Good value for money. No minibar in the room, no coffee maker or water kettle, and no vending machines in the hotel. Sigh. This was the only think I hated about my holidays: that I couldn't have my cup of tea before bed.
Great breakfast and friendly staff. Free parking was a bonus. Location was pretty good being 10 min bike ride to the beach. Needless to say it was a pretty good option given it was about the only option under 300 Euro per night. noise from the very busy road 10 meters from the window. people standing right outside our window talking loudly at night. People smoking right outside our window. Beds could use a matress pad to make it a little softer. Staff would not remove a chair from our room to make space for the crib. This I felt was DDR mentality shining. I almost threw it out the window I was so mad.
Kitchen with all required things I did not noticed...
Staff were freindly and did very best to help regarding traveling around and bike-rental etc despite language barrier. Breakfast included. Very nice, clean and comfortable room. The townof Sellin is pretty quiet.
A Four Star Hotel at two star Price.
the close proximity to the beach
Good View. Very close to beach but still quiet. Good Hotel restaurant. Big room. Staff don't speak good English but still very friendly. Free and private parking. no refrigerator.
Quiet, but also central location with easy access to the amin street and the beach. Good restaurant. No hairdryer in an otherwise good hotel
Very good restaurant. Excellent service. Roomy suite. Good breakfast buffet. Proximity to beach. building sites nearby started work early. Car park small.
I really liked friendly staff who was ready to take care of us every minute. Food at the restaurant was great as they offer seefood. It is pretty close to the beach.
Nice staff, good price. Very nice restaurant. Good location. Good Breakfast. Breakfast only between 8-10, would have wanted it a bit earlier. No possibility to charge the restaurantbill on the room.
Location very good on main street in Sellin, not far from beach, nice building, friendly staff, nice and clean rooms, quiet place, nice atmosphere guests of restaurant garden smoking and all smoke going into your room, staff of hotel does not speak English (staff of restaurant does).