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good the hotel was not clean
The excellent breakfast and service We were missing facilities in the room to make tea/coffee
the view from the hotel , the building the service of the waiters, the mistakes they made. You had to wait very long for the food.
Hospitality and luggage service to harbor.
Valuable guess information was shared directly at arrival at the reception. The overall hotel staff was very friendly; good service at the bar and reception. Very convenient: bike rental at hotel. The room was very nice decorated (nice bright classic modern design) There was no mini bar, no rope in the room. A rope would be convenient if you go downstairs to swimmingpool etc. The hair blower was hidden in a closet.
Love the location, great views from the sea facing rooms and the restaurant. Easy bike hire too. The rooms are large and comfortable, but the bathrooms need renovation The hotel entrance coming from the ferry is not welcoming (through the garage) - also we almost lost our bags when leaving becuase of false information from reception about the bag service for the harbour. The hotel did send them by van, but only after we called in a panic.
The breakfast was fine, room was ok, nice entry and restaurant We found some old cheese in the fridge, there is no possibillity to make a cup of tea or coffee, staff was very strict / correct
Sea side view and breakfirst was nice, and the swimming pol was good, but we don't have enough time to try swimming due to earlier check out time; it will be better if check-out time is around 12pm, plz None
Clean and modern hotel The service in the bar, restaurant was extremely slow, so we decided not to eat an evening meal there again.
Comfort van de kamer. Goede kwaliteit van het a la carte restaurant. Het ontbijt was wat aan de magere kant. Na 9.30 uur was er al veel op, en werd niet meer of niet genoeg aangevuld. Te sober ook qua hoeveelheid voor het grote aantal gasten.
It was amazing to hike in the rain and cold wind and then relax in the comfortable sauna and pool... There is only one restaurant and very expensive, no casual restaurant is available and for a snack or a light meal you should walk for 2 hours (which is indeed very nice if its not raining) or take a taxi (30 euros return) or the bus (very cheap 2 euros return) which shows up every 1.5 hours and only till 18.30. But overall we didn't find this very annoying...
great family hotel. elegant, modern, but perfectly suitable for the kids. hard to find such a good restaurant in the Netherlands
Staff friendly, very good breakfast and very nice room. Definetely one of the best place I have seen.
I liked the quiteness and the situation of the hotel. The restaurant is also good.
Excellent hotel. Pleasant staff. Beautiful location.
friendly staff, good service, excellent & spacious rooms!
Great scenery, dunes, nature, close to the beach, nice outlook from the hotel rooms, spacious room (family suite), good value for the money No
nature and beach
Very comfortable room, view of the beach, close access to beach. Excellent kitchen and dining room staff. Superb meal (my wife and I both write books about food, so this is a professional judgment). Helpful staff. No hassles registering or departing. Bicycles for hire. No discos, bars, shops or other distractions in immediate vicinity (precisely what we wanted). 1. The concrete 'hood' or skirt over the main entrance led sound and cigarette smoke directly into our room, which was therefore noisy until late at night. 2. Shower is badly constructed, so water spreads across the bathroom floor.
The service was excellent, the food very good, the rooms are nice, confortable and very clean.
the appartemnt are big and light. location is good it was not very clean there were a lot of dog's hair everywhere and I am allregic for it. I shudl you shoudl keep some appartements only for people with dogs and not mix with people who do not have animals. It is not nice, not clean an ddoe snot smell fresh.
The appartment was large and comfortable and was well equiped and in a good position. The luggage transfer between hotel and bike rental place worked well. Listing the swimming pool as a hotel facility is a bit dishonest. Actually this means that there is internal access to the public pool - the only one on the island. It is pretty unpleasant - dirty, noisy and at the time of our stay packed, not like a hotel pool! Also the food in the hotel restaurant is very poor quality.
We booked a hotel room, hotel staff even offered us a spacious apartment with 2 bedrooms. The hotel located in a beautiful area with a lots of woods, close to both West Scheling Town and harbor, a bit far away from beach, but cycling to beach is also nice and interesting to do. The room is comfortable, clean and spacious, facilities is good. Breakfast is good. Hotel staff are very friendly and patient. Hereby we would like to thank the help by Walter working in reception, as well as other hotel staff. We enjoy staying the hotel. It’s very suitable for staying of family with children. The swimming poor is closed a bit early at 4:00 o'clock, can be later.
Space, staff and facilities
Very effective and friendly staff. Very nice appartment with full kitchen and 2 bedrooms. Matrasses are very soft
Perfect location, very good restaurant. The owner was very kind and welcoming. No private parking, since it's in a walk-only area. It is anyway allowed to reach it by car to load/unload baggages, and there's a free parking area 300m away.
The location Too simple and few amenities.
The size and ambiance of the hotel on a square in the middle of the village perfectly fit together
A nice hotel with friendly people in a great environment just 100 meters from the harbour and a good location to start walking or cycling on the island
We thought the hotel was excellent staff were friendly and very helpful, were made to feel very welcome, nothing was too much trouble.
friendly hotel staff cozy lounge area
A perfect place as a base for exploration of Terschelling; well-done decor and atmosphere; comfortable; exellent meals; efficient service; worth repeat visits. Need for tea-making facilities in rooms.
zie boven , alles
Nice old fashioned atmosphere After reserving the room for two nights, I received a call to say I could only stay one night, and it was then suggested that I reserve another hotel for the second night.Something went wrong with the internet reservations....
A terific hotel in a great location. Terrific staff and accommodation. Although the evening meal is done as a fixed menu, this keeps the costs very low and the quality (and quantity) was excellent. There was a bucket of fresh oysters left outside the front door for you help yourself. Just cannot fault it.
Friendly staff, nice atmosphere Early check-out time. To me, 10:00 a.m. is a bit early on a sunday.
Perfect hotel. Staff very helpfully to show directions. They don't offer a la carte service for dinner to keep the prices doen, but the food is excellent. A sit at the bar is nice where you can make lovely contacts. nne
The tuinsuite is good value. The suite is large and has good furniture. The hammam shower is fabulous! The fireside place in the reception bar is a good place to relax. Breakfast is a nice buffet: there was actually real softboiled eggs, which is very rare. There was no phone in the suite. It was rather cold in the room and no explanations as to how make it warmer. The bubble bath was also without any user manual and it was not easy to get it going; i still wonder if it was working properly
Very friendly staff. Excellent facilities - free sauna and bikes to hire for very reasonable price! Breakfast buffet was wonderful - everything you could possible want! I recommend eating in the hotel in the evening - a set menu with salad buffet. Food was wonderful and such good value! Roaring open fire in the centre of the bar where locals play live music in the early evening. Most people were Dutch or German but everyone was really nice to us Brits and most spoke English. Also recommend walking to the nearby Hoorn which had nice restaurants, and cycling through the forest areas. Buy a map from reception.
Just after I booked, I got a phonecall to inform me the room I booked was not available, would I mind having the bridal suite instead? (for the same price). A very nice surprise as the bridal suite (or Cupido room) is really amazing!! The hotel is very nice, very friendly staff and a really cosy atmosphere.
Excellent position for cycling around Terschelling. Comfortable beds. Good breakfast.Friendly and helpful staff. Undercover cycle storage. Would have liked more choice for the evening meal, but there are good alternatives in Lies village.
Nice big rooms, nice decor.
The hotel is in a great location and we found the staff really friendly
Easy going hotel, friendly
the quietness of the isle, no traffic; and the allowance to bring our dog with us. Staff offered a blanket for the dog. Very kind. The room was recently painted and not yet enough aired. The smell of the paint was irritating my eyes and throat. In a few days the smell will be disappeared.
Most staff were interested in us and happy to assist, even trying English
The welcome has been warm and everything has been perfect all along our stay; the staff is always available for the customers... We were very pleased.
good breakfast, cosy room, staff friendly with check-in rooms not very big, no water glass in bathroom. Not so good that check out is at 1000 and also not friendly to knock on for guest to leave a minute before 1000.
comfortable, helpful staff, very nice common area and meals, in a very quaint, small island town
The room was clean and stylish, the hotel very well located in the town but near the dunes.
Perfect location to arrive off ferry and walk to hotel. Lots of bike hire places nearby. Small rooms but well decorated.
Breakfast was incredibly huge, with different types of food... and natural orange juice! Perfect! The room was a bit cold, and, although it was quite ok, it was too expensive for what the room is.
Helpful staff of pleasant manners, cozy rooms, convenient location. They even had bathrobes and slippers included into the room price that low.
How well furnished and equipped the apartment was It would have been nice if the bar had stayed open beyond 6pm
The location is perfect, hotel staff is wery friendly and kind. We also like the possibility of renting bikes.
Great location, nice and effective room, good value for money (may try one of the attractive looking bungalows next time...) The limited opening hours of the office (and closure of restaurant), but we can understand that this may be necessary during the off-season. Breakfast hours were (for us) much too late (wego to Terschelling to be out and about). Also, we were somewhat disappointed about the single beds, rather than having a double.........
Our own sauna in the appartment No, it was good.
we rented some bike and walked on the beach enjoyed the spa and nice food in hotel no really nice
The location is good: near the harbour and the main shopping streets of Wet-Terschelling but very quiet. We also liked the homemade jam and the fresh orange juice at breakfast, the adjustable beds and the Jura coffee machine in the room, the steam bath/advanced shower in the bathroom, and the restaurant downstairs.