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Proximity to Katowice airport for an early morning flight
Breakfast was really good The fact that we did not get what we ask for. We ask for a double room with one bed and we got one with two beds. In addition this room was freezing due to the fact that the window was open when we got there at... 1 a.m!!!! We ask the recepcionist to change room and she gave as a single room and I paid for double...So I am very dissapointed
Dimensions of rooms we were pleasantly surprised. Also we were pleased with soulful breakfast and free airport transfer.
Very closely located to the Katowice airport, provided shuttle service to the airport along with sack lunch because our departure was before their breakfast hours, very good and reasonably priced restaurant
Presentation clinelness,kind staff,only stayed one night,but liked it.good conection to airport nice sourandings and outdoor,would like to stay bid longer Woold be nice to have some shatle to city or shoping even with payment but cheaper than Taxi
Large rooms very warm & comfortable
close to the airport. I had to leave at 0400a.m. but the friendly staff prepared me a breakfast
Great pick up service from airport, 5 minutes drive, clean, great value for money and exactly as it says on the tin. Perfect for a nights stay near to Katowice Airport Room was very, very small buit it was only for 1 night so not too bad. No English tv stations and there was some noisy guests but that can happen anywhere.
Wonderful staff great value for money super food
This hotel is an excellent choice for transit passengers traveling through Katowice airport. The location is just perfect - 5 min by car from the airport. The hotel offers free (included in room price) transfer from/to airport and it's great! The room is not big, but very convenient and clean. Free Wi-Fi is super choice. The staff is very helpful and attentive. We checked out at 5 a.m. and the breakfast was packed for us and hot tea and coffee ready in the hotel hall. The girl at the reception and the staff of the restaurant were very very kind and professional. I can highly recommend this hotel. No
New hotel, very modern and clean. Staff very friendly - 20 minutes walk from airport - although transfer to airport was 20PLN (just over £4) Spacious bathroom.
Great location, great service, excellent and well prepared food selection. Their rooms have AC and the offer a shuttle to the airport 24/7 for around $5
Hotel was very quiet and when you do travel a lot (business trip) you really appreciate a good night sleep Shame that we have to paid for the hotel parking - we arrive at the hotel at 2am on 20.10.09 and depart at 10.15am on 20.10.09!
The wonderfully pleasant staff and the modern style! The merangue ice cream cake was heavenly!
Clean, nice and comfortable hotel for very fair price.
Very quiet and convenient for airport Remote from town and only suitable for Airport stopover.
The hotel wasn't busy at the time I was staying there, so it wasn't very nosy, that I liked. Room was comfortable. I was surprised that you provide kattle and tee make set taht I realy like. Good food in the restaurant. I can' find anything.
Location is great if you need to stay close to the airport. Room is comfortable, great shower and bathroom, comfortable bed. Food in the restaurant is appalling, especially breakfast - you get it served and have no choice other than scrambled eggs.
the staff were unbelievable…made us cocktails all night…we had to leave early the next morning and coffee was already waiting in the bar for us…The beds were sooooo comfortable we want to go back just to sleep in the bed!!!
I liked the cleanliness of hotel and rooms, the hotel is nice, fresh, room is nicely equipt. It is pretty far from Katowice, around 35km, so taxi will cost you 40€, which is too much, but they don't agree on any lower price. On way back find taxi in city, will get you back for 20-25€. Also drinks in hotel bar should be cheaper, beer for 3€ is too much for Poland.
New hotel with new all.Parking good.Nearest forest.Transfer from Airport cost 4-5 Euro
customer service in general internet is charged separately
Friendly and efficient staff, nice breakfast with a French touch, well-heated, comfortable and pleasantly decorated rooms
We had a quiet room facing the woods and it was close to a gas station with snacks, a McDonalds & the train station. They wanted to charge a lot for breakfast, so we ate at McDonalds.
breakfasts, flat screen TVs and customer sevice Quilts should be washed, changing pillowcases and sheets is not eanough, check how it is done at IBIS in Nuremberg,
Good booking system and hotel placement near the event we visited. Misrepresentation of the real and presented expences. The price of the room was very good but the breakfast and hotel restaurant were very expencive in comparison with the prices around the hotel. I prefer final price or very close to it before I make my decision to order anything.
breakfasts are very good! friendly staff members
Excellent value and well positioned for our business requirements. The hotel was fresh and clean and the reception staff were very welcoming and spoke good English.
nice spacious room ,friendly staff
Studio apartment was excellent. The hotel staff took very good care of the lost teddies and ensured they were returned to a very pleased little boy.
Compare to the price, this is a nice hotel. Rooms are new. Location is ok. But not close to the centre to walk.
good service, excellent food, large breakfast soft bed!!!
food,service,staff, breakfest to start to late (only on 07.00 am)
Hotel room was cleaned when arrived, but there is no regular cleaning and the towels, water and other amenities not changed daily basis Breakfast to improved with little more vegitarian stuff. It is very difficult for the vegitarians
pleasant staff,very good breakfast,parking at hotel
Comfortable, clean hotel, easy to find. We booked a double room, but it was with twin beds (separately).
WiFi, perfect for businesstravelers they just want to work a little in their rooms the desk in room could be bigger
excellent breakfast buffet!! friendly and forthcoming stuff, ready to fullfill our wishes, fairly good command of languages the fact we had to pay for the hotel's parking lot was a surprise, the charge was also somewhat high
The stuff was realy friendly. The room was so comfortable and quiet.
convenient location Rooms on the small side
the hotel was clean,warm,breakfast was very good,helpful staff the parking fee could have been included in the price of the hotel
clean and pleasant ambience too warm very hot day no aircon fan for cooling room no blind on window so too light too early
All was perfect. The hotel is really nice, the rooms are good, the food excellent. Breakfast- like home :-). You can have anything you want- the choice really big. We really enjoyed the hotel and will definitely choose it next time. Besides, its nto far away fromt he main roads and easy to find.
Hotel staff very friendly and helpfull.Good location.Cleanliness of hotel and our room (excellent) deserves special mentioning. Double bed in our room was positioned in such away that it could only be entered from one side.
Nobody gave me a possibility to select a double bed, they simply gave me a room with two single beds. This was a big disappointment for me.
Frendly staff, and convenient location. The airport shuttle was very good. The staff made you feel relaxed. The food was delicious. One night we needed to get up early the next day and one off the girls had heels that clicked like a hammer waking me up. I would suggest that soft shoes should be worn by the staff at night. They were very nice people so we did not want to complain!
Everyone was very nice and helpful.
Nice decorations and frendly staff. Quite cold rooms (January) when we arrived, but after that it got warmer when the radiators were turned to maximum.
I visited with my family (sister, sisters boyfriend & grandpa). My sister and I took my grandpa to Poland where he's from for a holiday. We were based mainly in Krackow but hired a car to visit my grandpas birthplace - Orzegow, which is about 20mins away from Palac. I found the hotel on tripadvisor. I loved the place. Relaxed with drinks outside in the terrace before dinner and then found the bistro bit where we ate very cosy and charming. Food and staff were excellent. There was a wedding on and it was nice for the place to be busy. I would definately stay here again and recommend to anyone visiting the area. Even considering coming back to have my wedding there! No
The location and friendly staff. The food was good even though the portions were on the large size. The lift was not working and I have trouble with stairs.
Clean, modern and friendly hotel. Rooms a little small but very comfortable. Wide variety of food for breakfast.
The location (very close to the Katowice airport) and the shuttle service (included in the stay there was a one-way ride to the airport).
Everything was very nice and quikly! And of coursefree transfer from/to airport!
The staff were very professional, friendly and effective. The pick-up from the airport was very quick and convenient. This, in fact, was the main reason why we chose to stay here. Lack of hairdryer and mini-bar, although we were told that it's going to be installed in the future. The breakfast spread was not very abundant, although it did have a few elaborated and tasty things to offer. The last detail would be a somewhat unpleasant smell in the bathroom (it was clean!), so perhaps some kind of air freshener might be a good solution here.
shuttle service from the airport included in the hotel price, free internet, very good breakfast
Professional and courteous staff, descent value for money Smell on the hallways and rooms is unpleasant
Although booked into Iskra I stayed at the sister hotel Wilga Excellent!! from the English speaking staff who sent the car to pick me up from the airport to the restaraunt staff, everyone was welcoming and helpfull I will be back Super!! Thank you 10/10
The hotel is very close to the airport. There is shuttle service one-way (to or from the airport). The hotel is situated in a quite area. The bed and bathroom equipment were quite bad.
It was a short stay, to catch an early flight the following morning. Staff very helpful, even arranged lunch boxes for us to take, since we were departing too early to have breakfast.
Very handily placed for the airport with transport included in the cost.Basic but adequate breakfast We missed the pick up from the airport somehow and had to wait a little while to check in.