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Wonderful; staff, clean room
we stayed at the best western for vassar college parent's weekend. it was the perfect location to go back and forth to campus. the room was big and comfortable and staff incredibly friendly and helpful. i would stay there again!
The staff member working in the morning was great. She was personable, helpful, checked on specifics of our stay, and apologized for the mistakes that were made. Also, the breakfast was great-lots of choices. The person on staff when we checked in was NOT very friendly, and did not offer information. I had to ask about the evening reception, which I found out about when my confirmation email was sent to me. I had requested extra towels, which we did not receive. Also, my bill did not reflect my kayak rate. I was charged the regular Best Western rate. When I pointed it out, the morning staff person did get it corrected.
Reception was very friendly, gave us a credit, and did pretend to try to move us. Didn't hold reservation and gave us downgraded room. TV reception terrible "because of the rain". TV remote did not work. AC barely worked. Tub drain broken. Breakfast was minimal and low quality. Shabby, old interiors.
Very nice, clean, quiet. just a few minutes off the Taconic parkway and 12 minutes to Reinbeck or Redhook. You will not find anything in town unless you pay double. Nothing. All good
Staff very friendly and efficient Shelf over sink was badly located. Near the road....traffic noise
price Wasn't near Red Hook. Way out in the middle of nowhere
quiet location. Clean but dumpy. the bed was awful..better to have slept on the floor. We had to leave before our time was up because of this. Lots of stairs to climb to the room. The place needs fixing up esp. painting!