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Room was nice and clean. Food was lovely
Location, comfort, and the fact they really value their customer.
There is no lift.
nice hotel not too far from home for a relaxing overnight
Leaving This is the noisiest hotel i have ever stayed in.
Clean and comfortable stay Couldn't find any
Staff very friendly and welcoming, nothng was too much trouble for them. Couldn't have been nicer. Food excellent and great value. Breakfast - too much to pick from. Rooms - roomy, spotless and very modern. Bathrooms - beautiful. Right on front and handy for everything. Hotel itself was very impressive - great parking, lovely frontage and everything looks new and modern. No bad points.
Superb hotel in an excellent location for wonderful scenery and all activities. Wonderful food. Staff were exceptionally friendly and helpful. Great value for money Not found one
Location perfect for Ayrshire coast. Staff friendly but possibly inexperienced. Need to sharpen up on service. Breakfast options not all available eg no granola!! /rooms clean and very pleasant. Upper floor bedrooms adequate but access could be difficult
The staff were welcoming and very informative. The food was excellent, well presented and good value for money. Breakfast was ideal. Location was jsut right as we attended an event at Vikingar.
Adequite for 1 night. Expensive for Largs. Shower/toilet was compact.
Very little. When we checked in, the lobby smelt of smoke. The room was very small & there was no bath in the ensuite.
We had a nice stay at the Willowbank,the staff were very pleasant and attentive,the food was good and the bedroom was very comfortable,but a little more tea,milk,coffee and a biscuit would be appreciated. The bathroom needed an upgrade.eg., a new bathroom suit,safety rails on the bath and shower, and a few more toileteries., .I base my review on seeing what other hotels provide. These are my suggestions. Just the bathroom.
Friendliness of staff, breakfast in the morning was excellent. 1. Shower unit not very good, more of a hand spray. 2. Quantity of soap, only one small piece provided.
Location Poor quality of Bar Food. Tired and outdated decor.
Room was comfortable plenty hot water Being above the lounge entertainent at night was noisy
The hotel staff were friendly and the hotel was clean. The hotel is very dated and could use a refurbishment.
The breakfast waitress was polite ,well mannered and knew how to serve yet be discreet.Loved the potted plants especially the Fuchsias. no. The lady at the desk when we arrived went out her way to get a twin room on the ground. The person I was accompanying was blind and unsteady on her feet.Thi was very much appreciated,
Excellent service and not to formal. None that I can think of except break wasn't long enough to be able stay longer.