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Old school charm and service The decor, the people and the vibe.
Beautiful hotel with tons of character and charm. Good service, friendly staff, comfortable accommodations. Hotel lobby bar and Blu were excellent. Complimentary breakfast in the Cafe offered good food and full choice of anything on menu. Onsite amenities such as spa, shops and additional restaurants offer an extra touch. For the price of the rooms, wifi was not free. Given the necessity in today's day and age, not to mention that it is complimentary in many more basic hotels, this was a big let down. Especially when service in the tower is spotty for mobile without Wifi. It felt like a nickeled and dimes amenity. Clientele felt a bit uppity.
Beautiful historic hotel. Comfortable, clean and we enjoyed our stay.
Loved the ambience in the lobby. The room we stayed in was clean with a great view is the lake. Have to pay for wifi in this current age of free WiFi everywhere.
This is a beautiful hotel We had the $200 room. No fridge or extra sink. I thought it was a little lacking for a luxury hotel. I guess we should of upgraded.
Amazing hotel. Everything was 5 star.
It was great, and the spa was excellent. The view was good from the room. Was surprised Internet was not complimentary.
The Club option is nice...quite a refuge from a horrible room. Couldn't check in until 5:00 despite the 3:00PM check in time. Tub and sink had hair in them. Bedding was ripped.
The hotel is clean, excellent amenities, friendly staff and good good location. I'd stay again and recommend it to others.
We booked a last-minute room at the Pfister and loved our stay from start to finish. The room was beautiful and clean with a great view, service was stellar, and the location could hardly be improved. It doesn't hurt that the hotel is where we stayed after getting engaged! Great experience and we will definitely stay again next time we're in Milwaukee. Pretty much perfect.
I do like the atmosphere and location of this hotel. They forgot to freshen up our room. We came back after being out for the day to find the bed not made and no fresh Towels.
Huge room, comfy bed, pet friendly. Good location. Room rates are not inexpensive, so one would expect a little more for their buck. But not at the Hotel Metro. Apparently, they must feel their location, which is good, and the fact their aren't a large hotel is enough. Luke warm showers, no matter time of day. Nickle and dime with charges...for instance a room service fee of $4 if you charge something on the room. Even if you go and get it yourself in the restaurant to bring up to the room, Ridiculous. And a surprise $4.99 historic preservation fee, which is clearly NOT going into upgrading their hot water delivery system. Because of these things, I would not recommend. There are plenty of other cool places to stay in Milwaukee. Don't waste your money.
This hotel is a historic site. The rooms have character and are large. The staff is very friendly and helpful. I would rather stay at a hotel like this than a chain hotel.
Staff were incredibly helpful and sweet. Very cute rooms and spa and roof access was amazing! some loud guests during the night. Bed was firmer than I prefer.
Refreshing vintage style (Built and operational since the 20s) with modern updates. Very clean and comfortable. Staff was more than curtious. I wanted to move in. A bit drafty. That's it.
The cafe was wonderful. The staff were fantastic. We initially had a room that smelled like smoke. After telling the staff about this, they instantly changed our room to a different one. They made a bad situation into a great situation.
Location. Room was comfortable. Full kitchen. No elevator. Restaurant limited offerings and hours
It's an older hotel, so it has a romantic charm. The rooms could be updated. The old window air conditioner was loud through the night.
Location was great for where I needed to be. No restaurant during the day. Cleanliness am issue as well. Nothing like the pictures on their web site.
I liked the location and the partial vies of the water. The air conditioner unit is older and every time is turned on it roared to life and was loud and continually woke us up.
Great location. Good bed. Refrigerater ,air conditioning worked great No pool
It was a nice hotel. Dated, but still clean and professional. For the price it was worth it. Parking is not included, but a complimentary breakfast is. It's on the higher end of free breakfasts from mid-price hotels. Waffle maker, eggs, sausages, baked goods, bagels, fruit, cereal, milk, juice, coffee. Enough fuel to get your mornings going well. It had square pillows. And they gave you many. Weird, but not the end of the world.
Love the location of this hotel. Near the lake and a lot of nice attractions. The new owners are making some nice changes to the hotel. I couldn't connect to the internet with my computer or my IPhone using the hotel wifi connection. When I said something to the person at the front desk she offered me the number of the provider. I told her she should call. I do not ever have problems with my IPhone connecting to a wifi and my computer was correctly configured. It was the hotel"s problem not mine. I found it annoying that the staff didn't take this request seriously. I also mentioned it at check out and the person on duty didn't even respond to my comment.
continental breakfast, location, overnight staff's willingness to fix problems clogged sink in room, evening staff's unwillingness to fix problem or switch rooms
Definitely an economy hotel and nothing more. It becomes pretty obvious that management put all of their money into the restaurant and bar area and doesn't care at all about the maintenance of the rooms Beyond changing bed sheets and making sure door locks work. I lifted up the curtain above the window and saw layers of wallpaper crumbling from years of neglect. This place is in need of a total renovation. The price paid was not terrible since the location is great, right next to the lakefront, but we would not stay here again unless we had to. On top of that, $15 a night for parking in an empty parking garage attached to the hotel? You've got to be kidding me. And then the receptionist lied to me and said there was nowhere else to park other than the street in which I would have to call the police to okay my vehicle overnight. There is no sign that says no overnight parking, and it was apparent that everyone else in the area utilized street parking overnight. So I parked in the street and lo and behold not a single car was ticketed, nor did anyone have a special permit in their window. Tons of stuff was within walking distance, plenty of great restaurants and bikes for rent. This place has a lot of potential if somebody would invest into some much needed updates to Pull this place out of the 1980s See above
Our walk to summerfest was short, that's what I liked. This hotel was listed as a 4 star....Wrong! This place was old and dirty. The parking situation was horrible. Don't bother looking at this one, move on. Way over priced the the quality. I would have expected to pay half of that.
Old charm, but well maintained. A minor problem with a leak in the shower
I loved the location. The staff were friendly and accommodating. We had a late night snack in the restaurant and the burger and salad were delicious. It's an upscale neighborhood and I felt very safe walking around. A lot of things to do within walking distance or a 2-3 minute drive. The hotel decor was very Art Deco. Most of the rooms had a kitchenette. The room was small and the bathroom needed a little updating. They only offered queen size beds and my husband and I are used to a king. No where in the advertising was the fact that to park in the gated lot (which was very nice) was an additional $15.00. It wasn't a big deal but would have been nice to know beforehand. It would have been tough finding parking on the street on the Saturday night that we stayed. No fan in the bathroom! May not seem like a big deal but after a couple of showers the room was hot and humid.
My kitchenette was all new with new dishes, oven,gas stove, microwave and mini refrig. The room was clean as well as the bathroom. Nice sheets and the room was warm (I stayed during a blizzard.) My sister's room was not as nice. The kitchenette in her room had old cabinets and appliances. Her bath was great with the exception of the toilet which was old and could have used a new seat.
location was excellent. old historic hotel with charm in need of renovation.
its got character, its cheap, great location.
Fair price for what you get. Not very good outlet placement which isn't the end of the world or anything huge, but charging my phone was a pain due to location and the outlets are so old that your charger falls out regularly
It is located with in walking distance to the downtown and BMO. Friendly helpful staff. Close to the lake for a great morning stroll. Have had breakfast in their restaurant and it was above average. Will stay there again. Free parking. nothing
Location, a short walk to Water St & Lakefront, classic beauty & character, not a cookie cutter 'new' hotel. Replace the outlets, plugs fell out
Stately, quiet old hotel in a great location. In need of renovation and TLC. No continental breakfast.
Good location, Staff was friendly, Old, antique, run-down, rooms were like old worn bedrooms, kinda creepy, bathrooms not the cleanest, beds and pillows uncomfortable, in desperate need for remodeling. Semi-decent for a cheap one night stay if you're traveling in and out of the city and aren't spending much time there and want something affordable. Staff was friendly and very decent
Room was nice and comfortable. Amenities and staff sport were lacking.
My. Husband and I stayed at the Astor for a wedding. It was so comfortable, quaint and the staff was extremely nice. We also really enjoyed the attached bar/restaurant. The only downfall is that they dont offer even as little as coffee in the morning, it is $10 for parking and the walls are extremely thin. Overall, our stay was amazing for the amount of money we paid. We will definitly be staying at the Astor more.
I'm from the Milwaukee area and have not had an opportunity to visit, let alone stay, at the Astor. Loved the rooms and the location to so many sites. The staff was great. Daniel took care of a little hiccup with refreshing professionalism.