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Well mannered helpfull staff.Good facilities and set just out of town away from noise.Good standard of cleanliness Menu in restaurant not very accomodating.Not a lot to choose from
The breakfast choice was very good The bed & pillows were very hard
location and pool
The calm air and proffessionalism of all the staff, made me feel very welcome and secure. The checking out time could have been a little later at the weekends.
The hotel was quite good in all areas I thought the quality of food for dinner and breakfast was very poor
The hotel was warm, friendly and clean. The breakfast was particularly good as it was cooked fresh.
Hotel location close to city and highway
Easy to find, be easier if direction of travel on M62 was mentioned Radio facility did not work
Really helpful staff Hotel is shabby and needs updating
It was convenient to the M62 The Television did not have cefax, Breakfast was extra
The staff were very welcoming and helpful eg we were able to leave our luggage and pick it up later. The room was clean, quiet and pleasant and the facilities good. Nothing...all good
I found the cambridge lodge to be in great location, staff friendly and room very clean and comfortable
Hotel needed some TLC around the edges but staff very helpful. Good value. Furrniture in the room needed updating.
The staff were excellent, made sure everything was to our satisfaction. Nothing
The staff were extremely helpful, polite, and welcoming on every level. the rooms were very warm and very clean, and we had an excellent nights sleep. The breakfasts were freshly cooked to order and there was plenty of variety. The hotel was very close to the town centre.
Pleasant staff, comfortable room. Good breakfast, good price. Central location None
Very central, friendly staff. Comfy room. None whatsoever
Attentive and eager to please staff. Good breakfast Central location makes for easy walking to town centre Some aspects of cleaning.
helpful staff, lovely and warm on a freezing weekend, comfey beds, and central to city. no bar, but reccommended great real ale pub 5mins walk away.
Good breakfast, excellent staff, clean and comfortable room. No bar or lounge.
The area and appearance
It was lovely & warm The shower could do to be a bit more powerful!!
Close to the event we were attending at Brockholes and the warm friendly atmosphere. Noise from upstairs and outside car door banging.
The bathroom The attitude of the receptionist
The room was very clean and the beds were fantastic.
no one rushes you food ha improved we were fine but others were maoning how long it took to get the eggs for their breakfast room 101 we had we arrived about 20 hundred hours window had been left opened net curtain was out of window and wet and heating was off we were tired and cold after a 6 hour journey my husband had to climb on chair to close window and he manage to turn heating on fire alarm went off when in bath but no one annouce it was false alarm got out quickly and then fire alarm went off
prego restaurant small room
Size of room and bathroom as well as comfort staff very helpful
the room it was clean and tidy and comfortable
The cooked Breakfast was warm / cold
restaurant was great didn't like the shower in my room as it was set up for a wheel chair user so didn't go up very high.
Quietand it has a very good restaurant.
Lovely hotel, staff very nice. very good value for mony especially as breakfast was included in the price.
Relaxing atmosphere and enjoyable pool and jacussi Poor service at breakfast opened jams at table not informed of breakfast routine
The staff were excellent as was the quality of food. Unfortunately the weather was poor during our stay and the roure tot he hotel from the lodges was waterlogged.
The bar / restaurant Cleanliness and heat of room!
The spa is great and the evening dining was nice. Lovely location. Room was shabby and in need of serious TLC.
It was a delight - in a great situation in the woods which made it easy for doggy walking. I and my dog were made to feel very welcome
The staff were unfailingly friendly and efficient. Also, the accommodation is very unusual -- my room was in a superbly built log cabin within the woods about two minutes walk from the main hotel building -- great facilities (free wireless Internet, swimming pool, gym) and sense of tranquility. The food is excellent too -- I ate in the bar and in the restaurant and both served reasonably meals of an unusually high standard.
fair prices in the bar jack johnson music all the time. petty i know but it get to you in the end
The total relaxation, the beautiful surroundings, the restauant was excellent and apart from the private hot tub not working on the first night everything was perfect.
The rooms were ok. Hotel is very dated, my shower did not work and breakfast did not start until 7.30 meaning that as I was travelling on business and had an early start I could not eat breakfast. They did offer some toast however.
Intimate, romantic, relaxing. Food was amazing as were the views and the room. No slippers in the room enquirer about them twice as they. Were on the booking. Only confirmed to me on checking out none available but got surcharge on room service escorted which made up for it. But a phone call or visit to the room with an update would have helped
very enjoyable. The hotel provided a fine menu for an evening meal but what impressed me was the attention to detail in the room. No
friendly staff who changed our room from the attic area to first floor rather old fashioned and dowdy
Chosen on the net No
the food was lovely and staff very friendly. n/a
The hotel met all of my expectations no
the hotel was very central & on site parking was available, the breakfast was perhaps the best "english" I have ever experienced the room was a bit small & dated
Friendly staff, good beer, big breakfast (couldn't eat it all), excellent location for Picturedrome i.e next to it! Car park is a bit tight but I managed to squeeze into the last space. Anyone arriving after me would have struggled.
the meals were great
very central, easy to find, food was very good and reasonably priced. drink prices were more expensive than other establishments around this area.
Plenty of good wholesome food in large portions. The room was far too hot and a little noisy.
The staff were very helpful
Very nice hotel that is close to town and just off the motorway. The room was very clean and nice hot shower - all added up to a great nights sleep - topped off with a great breakfast.
The breakfast facilities were very good, staff were efficient and the full English breakfast was excellent Loose toilet seat. Faulty radiator valve,.
Easy to find and a very friendly reception Pillows were very uncomfortable. Radiator was either full on or full off, making room either too hot or too cold. No restaurant in hotel - only the Italian linked to the hotel, which had a 1 hour waiting time.
The location of the hotel and the attached restaurant are the main attractions for us. This was our third stay at the Briar Court in as many months and we use it as a convenient stop-over enroute between Essex and Fife. There seem to have been computer related problems with our reservation made via Booking.Com in that the requested rear-facing ground floor rooms (2) were not available due to "weekend cleaning staff leaving some rooms unprepared." This minor issue was resolved to some extent but I got little sleep that night as the allocated room was facing the busy main road.
Staff very good, the hotel was spotless and the service was very good The Matress on the Bed in our room was very uncomfortable causing us to wake on and off all during the night
Rooms really had a fresh smell The wifi internet connection only works at a few rooms, access is arranged in a old fashioned way.
We were very impressed with Chris on Reception. He could not have been more helpful in sorting out a room for us. All staff were very courteous and we enjoyed our stay with you.
I wanted a comfortable room in pleasant surroundings and quality food. This is what I got. No.
The pool and gym facilities were an added bonus and very good. We got upgraded to a larger room but unfotunately it was a smoking room - to be fair, as we were only staying one night it wasn't a big deal but it would have been nice to have been asked if we minded being in a smoking room as we would have declined the upgrade.
excellent accessand staff
Due to the fact that the swimming pool was closed and my collegues from work booked the same rooms at the same price but included breakfast and ours did not I rather hoped that a discount would have been offered
Leisure facilities Price of breakfast!
it was convenient for our travelling, clean tidy and friendly just that the leisure facilities were not open
Convenient, comfortable and plenty of free parking unfortunately there was a smell from the drains in our bathroom
staff really helpful and friendly standard of room service food disappointing especially the childrens food. Also the attitude of the ? hotel gym members a bit brusque.
I liked the swimming pool and suana facilities. The staff was also very friendly and the it was a very good value for money. the furniture and decoration (particularly of the room) was not up to the normal standards of Holiday inn.
The gym. Does not strike me as being particularly worthy of the difference in price when compared to a Premier Inn, which has more ambience in their Beefeaters/Brewers Fayre (attached) restaurants.
very clean, good situ off M62 food was Ok not brilliant
Excellent power shower in the bathroom! Walking distance to town.
Easy access to the City centre, but still off the main track. The room/hotel was too hot for comfort.
I find the guest house comfortable,value for money easy to find and suitable for my needs at the time. Clean, quiet and comfortable
Low cost My room was on the ground floor near reception. There was very little sound proofing so I was woken several times in the night. Choose a room further from reception.
Larger than average sized modernised single room with upto date en suite facilities (not always found in Victorian Guest Houses) Front room overlooking busy road so some traffic noise disturbance late night/early morning although was not a particular problem.
Fantastic warm welcome by staff Loud behaviour of other residents at 11:30pm and 06:15am
Friendly and helpful.
Good staff, close to town centre, clean and comfortable
it was ok friendly staff heating and the loss of power on the last night of my stay
Location. The hotel needs a lot of updating and a freshen up as it looks very tired!
Staff were very pleasant and helpful. Rooms where ok and clean, although you couldn't hear the motorway with the windows closed you were always aware it was there. Nothing in particular except if it had been summer and you wanted a window open then the noise of the motorway
Ease of access from motorway. Price
Friendly staff, although a bit quite on a Sunday evening. Nothing
felt at ease as a lone traveller. My room was at the top in the corner and the windows did not open at all which felt a bit clostraphobic and unsafe. All of the services eg.room service was not displayed in my room.
nice bar; pleasant staff; pleasant rooms; nice food lumpy pillow
Accommodated early arrival (11:00am) from Airport after overnight flight. Friendly, cheerful, and very helpful staff. For us this is the primary thing that defines the hotel as a place we'll return to when in the area. Located close to M62. Excellent green space in hotel grounds. Accommodations fairly dated but kept well maintained and clean. Quite a bit of ongoing renovation in the common areas while we were there. Staff were taking special care to ensure guest safety and minimize any inconvenience. One of the outer pair of doors on the main entrance had a faulty closing mechanism and people entering and leaving were not closing it manually. Made for a chilly experience getting in and out (January in Yorkshire).
Convenient for the occasion we had to attend Unfortunate about the noise from the adjacent motorway. No lift to rooms. Not able to have dinner there on Monday evening
we were made very welcom as soon as we entered the place the freindly service and wonderfull staff
Excellent rooms and food
It was good to stay at a hotel where the atmosphere was relaxed and also have the added bonus of polite staff There was nothing I didn't like
The high level of customer service
They had their heating on as one would expect and it was very warm inside when it was minus 8/9 outside. The buildimng did not look new so we were impressed with their heating system!!
the food and steak was fantastic - he room itself was rather small but very cosey It was a shae we had to be out by 11am - but hey ho all good things have to come to an end
enjoyed a weekend and was value for money with good staff
Room was pleasant and clean, staff were freindly and helpful - Evening menu was varied & the food was excellent
The hotel is clean and quite adequate for an overnight stay. The room was a fair size and in good order. The only negative comment is that the bed was very uncomfortable (old and poor quality mattress) and the duvet was quite small for 2 adults to share. See above.
Location and friendly-ness of staff
Very friendly and helpful staff. very happy - everything was ok