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The staff was friendly, the food at the restaurant top-notch, and I had a very large and spacious room. Very much enjoyed my stay and was only sorry that I couldn't stay longer.
In the center of the city. Good reachable by car.
Exceptionally helpful staff, extremely well run hotel
What a fantastic location in Kempten, The Keller Bar is well worth a visit under the hotel.................cocktails to die for :-)
The location made it easy to see Bavaria, and get to attractions in southern Germany. Breakfast time was problematic. Too few staff to clear tables meant that on more than one occasion we arrived for breakfast to find empty tables from previous diners that had not been cleared, and having to make space ourselves in order to dine. We dined at different times each day, so this was not just at one particular time.
central location in old town centre ;comfortable rooms ;friendly staff;excellent breakfast buffet. None
Very good anf friendly hotel. We came on motorbikes and they had a garage for us. Very central placement.
The hotel was very central to the places of interest and the many good restaurants and cafes. We had a suite of rooms which felt quite luxurious and the breakfast selection was amazing - smoked salmon and sparkling wine quite out of our league. very comfortable and very clean. Perhaps a bit noisy with German fans in the square celebrating one of Germany's wins in the World Cup but definitely a good experience and value for money.
Location Unpleasant attitude of male night clerk at hotel - night of 10 to 11 May - putting it mildly.
I was so suprised at what we found when we got to this hote. The staff were amazing, the rooms were amazing especially for the price. It was clean, modern and wonderfully appointed. The breakfast was wonderful as well. I would go there again and next time stay longer. It was not in the center, having a car made city access easy so it is somewhat necessary if you stay here.
Everything! The hotel was nice and a in a good position. The staff at the bar restaurant was simply great!
the italian restaurant associated with the hotel. breakfast had flies tooting about. no attempt to cover the food with a screen cover or anything. unsanitary....
helpful staff. Clean & spacious bedroom and en-suite. good buffet breakfast
This hotel suited my needs very well as I had a very short visit to the area for a business meeting the next morning.There was little I could complain about.
Convenient stop after skiing holiday in Austria. Excellent Restaurant with vey good service.
Efficient and welcoming hotel. Generous sized room. Well located for a break on a long journey. The free cancellation was useful as we were one night late arriving and they re-booked us at no extra charge.
Friendly and helpful staff, clean and well kept rooms, good restaurant. Could do with more parking spaces.
An excellent breakfast but could do with re-stocking more regularly. Not much left at 8.30am!
Relatively inconvenient for city centre: about 25min steep downhill walk, poor bus connections, and taxi costs around €8.
Unexpectedly good Mediterranean restaurant obviously very popular with locals. Clean and comfortable generaly. A bit further off the autobahn system and out of the town of Kempten than expected.
Very relaxed atmosphere. Good facilities, friendly staff. Nice breakfast, very good italian restaurant. Good travel arrangements with buses etc. No cash point. Leaving early can be a problem as the sevurity gate does not open until 0800.
The rooms where very well equiped and comfortable to stay in Food was only OK and over salty
The room, the restaurants/food No. Suggestions for improvements could be something like english breakfast, more parking space and a pool with a water depth over 1,30 meters.
Sauna was additional charge.
We used it as a stop over to our wintersports holliday in Austria. This hotel was conveniently located. Family room was spacious and comfortable for single night use. The couch-bed in the living room smelled like vomit, attempted to clean it ans sprayed over with some perfume did not really help. Dinner tip: in the restaurant, stay with the pizza and do not go for the 'enthousiastically' reccomended 'specials of the day'. The special was not really special and very much over priced, pizzas were good though.
The location No
Good swimming pool facilities. Bed setee too short
High price for poor comfort. I never will visit this hotel.
The hotel was overbooked and we have to switsh over too another room after one night.
Very nice suprise in the beautiful setting, friendly staff, typical Bavarian atmosphere, good dinner, relaxing hotel
hotel, layout, service, helpful staff So nice quite place had noise at 3 morning, rest is excellent
Service & Food excellent
The attention to detail.Nothing was to much trouble.Staff very obliging without being too fussy No
great hotel, friendly staff, great facilities
Nice environment, nice food, very comfortable Slow service in the restaurant
It was beyond my expectations.The stuff was great,the cuisin was marveless. They didn't change the room bedclothes, and refill the bathroom soapes.
breakfast was very nice, nice spa, staff is very friendly the winelist in the restaurant was not up to date, they don't have a playroom for children
The food and the staff where excellant
Good location; very friendly staff; good car park
Helpful staff. Good breakfast.Excellent location. Quirky design of room---Bathroom was on a mezzanine level up a spiral staircase, not the best after late night drinks.
the coffee we had a room with no view
location, 'ancient' charming building, good restaurant No english TV channel, magazines/newspapers
The central locaton, and the friendly staff. Tables at dinner not being available to residents without an early proir booking.
Friendly staff on reception and in dining room. Easy parking, very good dinner menu and delicious breakfast. Nice atmosphere. No
The hotel is centrally located and the rooms were very clean; the staff was friendly and helpful. The fact that a decent restaurant is part of the hotel was very convenient on a day where we ran out of time to search for a place to eat. Our room was facing a very busy intersection right in front of the hotel. I shouldn't complain since we could have asked for a different room which we didn't... Fortunately traffic calmed down at night but if you are planning to sleep in ask for a room facing the back since by 7:00 in the morning it's getting loud. The bathrooms are located in the upper floor which you reach through spiral stairs; this looks cool but there is no room for a shower but only a bathtub which you can't stand in due to the slope of the ceiling. What upset me the most is the fact that they charge for internet access, something that was appropriate 10 years ago but nowadays doesn't cost them any money
The pleasant atmosphere of the hotel, and kind restaurant staff Always having to remember to reserve a table for dinner
hotel is in a historic building with a nice garden; Hotel has 4 stars but the equipement of the room and the services are not according to a 4 star hotel; room lacks style; pillows are far too soft; blankets too small; no cattle in the room;
Easy to find and really close to the city center, rooms well equipped but too small also for too people. none
The hotel is ideally located very close to the town center. Rooms were well equipped, comfortable and clean. Hotel staff was very helpful. Breakfast was exellent, even better than we expected
Convenient for an overnight while on a long journey
All of it. We stayed there for 7 days and were well looked after, there was nothing to find fault with. We were a group of four persons 61 to 70 years. (but only 18 inside our heads !!)
The room was clean. The breakfast buffet was good. No air-conditioning and only a desk fan in the room to cool down. Lots of street noise. Decor was very old, worn and ugly. Bathroom was very small.
Ideal location for southern Germany, Bavaria and travel to Austria. Friendly and helpful staff, secure parking and central location.
Clean, good food, handy location We are non-smokers, too much smoke in the lobby from smoking guests, smoke permeates the rooms upstairs
location is fine, hotel is clean , staff very nice , breakfast very good ,price very good.
Easy to find. Garage in the basement. Room quite small with double bed. Not much room to circulate. No hair dryer
The rooms are nice, even if I had a tiny tiny small one (264), where I could hardly walk around! The smallest room I have ever seen! The pool is warm for swimming, the food nice and the staff friendly. The reception is far from parking. The wellness closes at 20.00 which is very early for business travelleres, like myself who like to finish the day with swimming, sauna and steam-bath. I only made it for 30 minutes and then had to rush down to make it for dinner in the restaurant. I did not like the fact that I was automatically put together with other single travellers - without asking me first.
Friendly, warm welcome..rooms really clean, great food and great that they give you a card which enables you to use the swimming pool, cablecar and other amenities free whilst you stay there.
I liked verey much the atmosphare in and around the hotel. The location is good and the surroundings is wonderfool. I love the the staff attitude to the guests. The restaurant in the hotel is realy good.
The swimming pool, steam bath and sauna looked really nice and with an elegant touch (which unfortunately already closes at 21.00 sharp. For a business traveller arriving in the evening this is way to early. I had chosen your hotel for a wellness break in my life on the road, but could not use it. I was not informed about the reception closing at 21.00 when I said I would arrive around 20. The reception closes at 21.00 and noone is there after. The staff was not very helpful during check-in, but at check-out yes. So depends on the person. The room was very small, and must have been the "cheap room they offer for booking.com discount seekers".
the food was very good, but especially for the buffet you have to come^in time The weather was very bad and it would have been nice to be able to use the sauna aerea already inthe morning
The design of rooms is really incredible - classic style and luxury. Huge bathroom. Nice breakfast. Lovely location with nice views. Great Italian restaurant (Paradiso) few steps from the hotel. When searching for the hotel - pay attention that the city for your GPS is :"Isny-Neutrauchburg" (not Isny) becase in Isny they have the same road and it was funny to make 3 circles before we understood it after a long trip :) More than a half of the rooms face to the road with active traffic on day and night. That's why we had some problems with sleeping here with opened windows. If the owners plant shrubs of their side of the road - it will solve the problem (becase they are planted on the other side and the noises mirror from them).
Incredible value for money. We had a wonderful, very comfortable room with beautiful furnishings and well appointed bathroom. The restaurant was outstanding and the service friendly and efficient.
It is just great: The room, the food the environment and the staff.
Tout est magnifique : bâtiment, décoration, jardins, cuisine. Un bijou
The beds were fabulous, the views were incredible and the shower...wow!